Kuhn Volkswagen
Tampa, FL
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Great Service We recently bought a used Passat for our 16-yr-old son. Chris Adams, our salesperson, was knowledgable and friendly and helped us get the car we want We recently bought a used Passat for our 16-yr-old son. Chris Adams, our salesperson, was knowledgable and friendly and helped us get the car we wanted for the price we wanted. We appreciated the low-pressure environment and overall experience. The only negative was that we had to wait for the car to be detailed (maybe 30-40 minutes) and, while we were waiting in front of the building, we overheard several salespeople (not Chris) complain about the Service department focusing on detailing cars to be put on display while customers were waiting. While they had a point (they weren’t talking to us), it was unprofessional and one of them used the f- word which surprised us. We were happy with our overall experience and thought Chris did a great job working with us. More
Oil change I Went in for my 10,000 mile oil change. The process was easy and quick. Kyle was very friendly and made the experience great. I Went in for my 10,000 mile oil change. The process was easy and quick. Kyle was very friendly and made the experience great. More
Service dept. My vehicle had some service lights on and I took it in to see Kyle at VW. He told me no problem and he would get it in and let me know what was wrong My vehicle had some service lights on and I took it in to see Kyle at VW. He told me no problem and he would get it in and let me know what was wrong right away. I left my car with him and within 2 hours he had my car ready to go and called me. I dropped off in the morning on my way to work and picked it up on my lunch break. Extremely happy with the service dept. Hope I don't have to go back but if I do I will see Kyle. More
First purchase and won’t be the last Will is a pro and takes pride in the opportunity to provide an excellent car buying experience. From greeting me in the showroom to delivery, Will gui Will is a pro and takes pride in the opportunity to provide an excellent car buying experience. From greeting me in the showroom to delivery, Will guided my first car buying experience carefully and professionally. More
Kuhn Volkswagen Dealer Outstanding...Made the experience painless and seamless! Great customer service! The staff was extremely professional and very friendly. I loved my e Outstanding...Made the experience painless and seamless! Great customer service! The staff was extremely professional and very friendly. I loved my experience with Kuhn auto group. More
Standard service The service center is fairly efficient, and the pricing is reasonable. The only constructive feedback I have, is that I asked for my car to be washed, The service center is fairly efficient, and the pricing is reasonable. The only constructive feedback I have, is that I asked for my car to be washed, but there were still bird droppings on it when I picked it up...might want to do a deeper cleaning in the future. Also, the person who cleaned the inside of my car, left a dirty rag in the driver's seat, and also had a bit of a body odor problem, that was apparent when I got in it to drive home. More
Always a great experience! Tim was extremely kind, professional, and kept me informed. In addition, they made sure that I got to work on time and picked me up quickly when Tim was extremely kind, professional, and kept me informed. In addition, they made sure that I got to work on time and picked me up quickly when my car was ready. As always with Kuhn VW, this was a great experience. Thank you! More
Good work I always bring my car in for service and it never disappoints. Kyle is always friendly and they take care of their customers! Will be buying my next c I always bring my car in for service and it never disappoints. Kyle is always friendly and they take care of their customers! Will be buying my next car from here and bringing it to get serviced here! More
Great experience William, Chris, and Tim were outstanding. From start to finish it was a great experience . They were all helpful making sure the process went smoothly William, Chris, and Tim were outstanding. From start to finish it was a great experience . They were all helpful making sure the process went smoothly. I would and will recommend kuhn. More
Vehicle Service My experience was very pleasant. Service representative was courteous, personable and knowledgeable. The service provided was done in an efficient m My experience was very pleasant. Service representative was courteous, personable and knowledgeable. The service provided was done in an efficient manner. Final price for the service was below the estimate. More