Kuhn Volkswagen

Car Buying Made Easy I worked with Austin Roche from start to finish. He was a pleasure to work with. He listened, quickly understood my needs and went to work on meeting I worked with Austin Roche from start to finish. He was a pleasure to work with. He listened, quickly understood my needs and went to work on meeting them. I went through USAA to find the car I wanted and secure financing before stepping foot in a dealership. I wanted the process to be efficient and straight forward. Austin was able to help me put together a deal for trade-in and purchase that was everything I wanted. The Kuhn advantage of tinted windows, VIN window etching, protective coating and more was value added. I would definitely buy from Austin again. More

Above and Beyond I worked with Chris Adams from start to finish. He def went above and beyond for me. No pressure, no hassle. I went through USAA to find the car I wan I worked with Chris Adams from start to finish. He def went above and beyond for me. No pressure, no hassle. I went through USAA to find the car I wanted and secure financing before stepping foot in a dealership. I wanted the process to be as quick and painless as possible. Originally, the numbers didn't match up from USAA told me I would pay and what Chris presented me with at the dealership. No worries, I provided proof of my quote and Chris matched it. He even had my husbands car detailed while we waited and loaned me his charging cable for my phone when I left with my new car. Would def buy from him again. More

Can't recommend when they're selling cars with frame damage I hate to do this because the were at least moderately pleasant. But the whole experience was pretty bad. Contacted them on a Sunday when I saw the I hate to do this because the were at least moderately pleasant. But the whole experience was pretty bad. Contacted them on a Sunday when I saw they had a used VW GTI on the lot. Bill Diamond promptly contacted me back and I told him that my house was 100 miles away and it would be the following Saturday when we could look at the car. It took a couple of days to get pictures online (meh) but things started to break down closer to the weekend. I emailed Bill on Friday AM to ensure the car was still on the lot (considering I was coming from 2 hours away) but did not receive a response. Showed up Saturday morning and Bill was occupied. Sigh. Okay, so another young man (I don't remember his name) helped us. However, the car we drove 100 miles to see was suddenly in the shop for minor body damage. I was quite unhappy at this point because they knew we were driving a long way just to see that car. I test drove a new GTI but it wasn't what I wanted. We got back to the dealership and I asked again what was wrong with the car. The minor body damage turned into "the frame is bent and we can't sell it". Now I appreciate the honesty but (1) this should have been discovered a week ago and (2) why did you waste my time? Yet all of this I could have forgiven. After all, perhaps they just uncovered the body damage when cleaning it up in anticipation of my visit. It's plausible if unlikely but I'm willing to give them the benefit of the doubt (note they did NOT make this excuse - they never explained why they never informed me). Except.... I just got a message from CarGurus. The bent frame VW that they should rightfully auction off? They're selling it on their lot with no disclosure of the bent frame!!! The CarFax continues to be clean and it's being sold as "no issues reported". Holy crap that's shady. They're selling a used car with a known bent frame as a clean, accident-free used car. So yeah, I thought it best that I write this review for people to see. More

Experience so nice I bought twice William Diamond was a pleasure to deal with, as was the rest of the team at Kuhn. I bought a car for my wife from William last month and had such a William Diamond was a pleasure to deal with, as was the rest of the team at Kuhn. I bought a car for my wife from William last month and had such a good experience that I went right back to him the other day when my daughter needed a car for her new job. Both transactions were pleasant and quick. I have 15 years of car business experience myself, so I know what a rarity it is to find a true professional sales person like Mr. Diamond. More

Great care start to finish Chris was awesome and helped with every question we had. They even worked on Sunday to pick up our car from another dealership. Great care from start Chris was awesome and helped with every question we had. They even worked on Sunday to pick up our car from another dealership. Great care from start to finish with this dealership. More

VW Passat I was very happy with the customer service. They did their best to meet my budget and Ileft with the car that I really wanted. I will recommend them o I was very happy with the customer service. They did their best to meet my budget and Ileft with the car that I really wanted. I will recommend them or sure. More

Jade Foster Tiguan Best dealer in Tampa. All staff are very personable and helpful , Thanks to Jade Foster and Jason Allen for all help. Do not visit any other dealer, j Best dealer in Tampa. All staff are very personable and helpful , Thanks to Jade Foster and Jason Allen for all help. Do not visit any other dealer, just go to Kuhn Volkswagen. More

Great purchasing experience When I came first at this dealership, I still didn't have a concrete decision on purchasing a new car. Josef took care of me and he really solved my d When I came first at this dealership, I still didn't have a concrete decision on purchasing a new car. Josef took care of me and he really solved my doubts and created such a great environment that make me took the final decision on the purchase. I got a good deal on the price( I went to other dealerships and by far, it was the best option) The customer service is just awesome(kindness, help, friendliness,empathy and knowledge of the car features and capabilities). If I'll have to buy a new car again, I'll definitely look for him. I'm very pleased with my vehicle. More

Awesome sales person Before coming to the dealership i called with a couple of questions and was lucky enough to receive William Diamond as my sales person. He was very he Before coming to the dealership i called with a couple of questions and was lucky enough to receive William Diamond as my sales person. He was very helpful and very friendly. My family really enjoyed working with him. However, our finance person was not very friendly and could work on customer service. More

Oil Change Fantastic service! The employees were personable, patient, and helpful. My experience was very pleasant. Nic was able to point me in the right direct Fantastic service! The employees were personable, patient, and helpful. My experience was very pleasant. Nic was able to point me in the right direction and get my car the service it needed. More