Kufleitner Chrysler Dodge Jeep Ram Trucks of Boardman
Youngstown, OH
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1,224 Reviews of Kufleitner Chrysler Dodge Jeep Ram Trucks of Boardman
Less than stellar commercial buying experience. Purchased a cab and chassis fleet truck. During my first call to the salesman to inquire about the truck's availability, I inquired about the dealers Purchased a cab and chassis fleet truck. During my first call to the salesman to inquire about the truck's availability, I inquired about the dealership offering a turnkey flatbed installation, window tinting and delivery service. Salesman informed me that all of these items were achievable. Flatbed quote came back at nearly double the national average, so I cancelled that part. Had to chase down the salemsan more than once to get status on the sale. Only after signing paperwork was I informed that they actually couldn't offer delivery, and that they would refer me to a third party, which was a poor experience of its own. Next, the truck shipped without registration and/or temp tag. Had to chase this down with the salesman, who informed me that it would be sent to me overnight. Later that day, received a temp tag via email. The next day received a hard plate via a carrier service already registered to my business, with incorrect weight rating sticker. This is because no one asked, meaning an additional trip to the BMV. This dealership/salesman is not equipped to handle commercial vehicle sales, nor remote sales. Perhaps in person is better with these guys, but that's not feasible given the current heavy duty truck inventory. Very much seems like the first vehicle the salesman has ever sold, and I only purchased due to low national inventory of the specific truck I need for my fleet. Will not purchase from this dealer again. More
Bought the suv and not even 2weeks later having problems and now thery want me to come out of pocket to fix it when they said they would take care of it if anything would happen with it and now thery want me to come out of pocket to fix it when they said they would take care of it if anything would happen with it More
Had a suspension noise that both the maintenance manager and I both heard the week before I took it in. As luck would have it, the noise went away in the few days before my scheduled appointment. They took and I both heard the week before I took it in. As luck would have it, the noise went away in the few days before my scheduled appointment. They took it in and checked my Ram 1500 anyway. Give me a clean bill of health and told me to bring it back if the problem reoccurred I asked him what I owed them and he smiled and said NO CHARGE. Thank you for your help with my issue. Great place to do business.👍 More
Go see salesman Mickey Katchmer for knowledgeable, friendly, no 'bull' , fair attention for your new and used car needs. friendly, no 'bull' , fair attention for your new and used car needs. More