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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

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March 12, 2022

good and thorough customer experience 6 7 8 9 0 1 2 3 4 5 6 7 8 More

by gumby119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you very much! Krystal Chrysler Jeep Dodge Ram Fiat appreciates you.

March 11, 2022

I had an appointment for 8am for ‘check engine’ light & wiper arm recall. I was there 2.5 hrs w/o one update except for when I asked when it would be done. More

by ajfarone44
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 14, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're disappointed to hear you were unsatisfied with your experience. We'd like to help earn back your confidence in us. Please reach out to me if you are interested in discussing the situation. Thank you, Frank Toti - General Manager - 518-623-3405

March 09, 2022

Service was excellent. They had time at Service appointment to do my oil change and inspection saving me making another appointment. Fast friendly service. I felt that I was More

by prmrph67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 09, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so thrilled to receive your positive feedback! Thank you for visiting us here at Krystal Chrysler Jeep Dodge Ram Fiat. We hope we have the opportunity to serve you again in the future!

March 08, 2022

Great service And everything was explained in detail . Never any problems Andy and his guys are great More

by donaldedwin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 09, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your continued support of the Krystal Chrysler Jeep Dodge Ram Fiat team! We appreciate your kind review and look forward to your next visit!

March 07, 2022

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by yeackel56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 09, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the five-star rating of Krystal Chrysler Jeep Dodge Ram Fiat. Please don't hesitate to reach out if there's anything else we can do for you!

March 06, 2022

clean, everyone friendly and helpful, comfortable waiting area. Vehicle done when was told it would be. More

by rrichard1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Maltbie, Andy Studler
Mar 09, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for rating us five stars! We look forward to assisting you again! - Krystal Chrysler Jeep Dodge Ram Fiat

March 04, 2022

We have been with this dealership for years and the people who work there are all very nice and the service is wonderful. They help with what ever problem we are having with our vehicles. More

by CCunn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 07, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for being a Krystal Chrysler Jeep Dodge Ram Fiat customer! We're truly honored to receive your support and look forward to seeing you at your next visit. Take care!

March 03, 2022

Very pleased with my experience purchasing an extended warranty. I had originally purchased this van here. Their service department is great also. No complaints whatsoever. Jared was great. Also had repa More

by PatW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe the service person I dealt with was jason.
Mar 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're happy the Krystal Chrysler Jeep Dodge Ram Fiat team could make the experience great for you, Pat! Thank you for coming to see us!

March 03, 2022

Very good service and sales. They give you a straight answer to questions regarding service. Honesty is important. More

by Mwest315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Mar 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the fantastic feedback about our team here at Krystal Chrysler Jeep Dodge Ram Fiat! We look forward to your next visit!

March 03, 2022

The dealership is good. Had to wait for months for a part. We thought that was a little excessive. Other than that the dealership is great. More

by kamo594
Recommend Dealer
Yes
Employees Worked With
Daniel Hunter jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lofgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Olden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Frank Toti, Michael Monroe, Sharon Rounds
Mar 04, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for your review! We appreciate your patience as our team continues to navigate the backorder and delay of parts from the factory. We look forward to working with you again. -Krystal Chrysler Jeep Dodge Ram Fiat

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