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Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

WARRENSBURG, NY

4.8
441 Reviews
Call Service Center (518) 623-3405

441 Reviews of Krystal Chrysler Jeep Dodge Ram Fiat, Inc. - Service Center

Sort by
June 02, 2022

The dealership has been our dealer for many years and they are a great group. More

by CCunn55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jun 03, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the 5-star rating. We're glad you came in and we appreciate your business at Krystal Chrysler Jeep Dodge Ram Fiat

May 31, 2022

arranged to have me driven back home when I left the car there for service. More

by frank_beckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 31, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the five stars, Frank! We are glad that you had such a positive experience and hope to see you again. -Krystal Chrysler Jeep Dodge Ram Fiat

May 31, 2022

Quick and cordial. The lady that greets you on your way in, is a pleasure. Everything was done to my satisfaction. More

by erndog4812
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
Jun 01, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the review, we appreciate it! We hope to see you again. -Krystal Chrysler Jeep Dodge Ram Fiat

May 30, 2022

Arrived before my scheduled appointment. Had to wait 1 Hour 15 Min for a simple oil change. More

by Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 31, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Allen, I'm sorry we didn't provide you with a better appointment, and hope we can provide you with a quicker visit next time. Thanks, Frank Toti - General Manager - 518-623-3405

May 25, 2022

Very nice clean place, the people that work there are very friendly and welcoming to you! There is refreshments while you waiting for service! More

by wjbailey10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 26, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the wonderful feedback about your recent visit here at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business and look forward to seeing you again in the future!

May 20, 2022

The people are very friendly and always asking if they can get you anything while you wait for your service. Service is always friendly and quick! Love this place I tell all my friends about it. More

by chrissy2343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 20, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you so much for the wonderful review of our team! We're honored to receive your support and appreciate you recommending us to your friends. Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

May 17, 2022

Picked up and delivered my vehicle for an oil change and inspection from my work location. More

by jkellywar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This is what we like to hear! We're happy that our team accommodated your schedule and picked up your vehicle from your work. We look forward to seeing you next time at Krystal Chrysler Jeep Dodge Ram Fiat!

May 17, 2022

The service manager was amazing to work with! Highly recommend this dealership and service team! Can’t wait to go back! More

by Bethhf23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We're so glad you enjoyed your visit with our team here at Krystal Chrysler Jeep Dodge Ram Fiat and we look forward to seeing you again in the future. Take care!

May 16, 2022

I drove over 200 miles to have Krystal work on my truck because I don’t trust other repair shops. They explained what was needed and loaned me one of their personal cars while I waited. More

by mrmom13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Report | Print
May 16, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting our team at Krystal Chrysler Jeep Dodge Ram Fiat! We appreciate your business!

May 13, 2022

I got an oil/filter change and the 2 fuel filters changed in my 2017 Dodge Diesel. I realize prices have gone up but the charge was $648. That's crazy I will do it myself next time. More

by jmkenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andy Studler
Report | Print
May 18, 2022 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're disappointed to see that we couldn't earn five stars this time and we appreciate you bringing this information to our attention. We regret that you were not satisfied and we wish you the best in your automotive journey. Please do not hesitate to contact me if you are interested in discussing your concerns in more detail. Thank you, Frank Toti - General Manager - 518-623-3405

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