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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.
WARRENSBURG, NY
1,836 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,836 reviews
September 28, 2022
First time at dealership. Service dept was to coordinate with parts dept to order a shifter knob but that failed to occur and a wasted trip on my part. My appointment was at Service dept was to coordinate with parts dept to order a shifter knob but that failed to occur and a wasted trip on my part. My appointment was at 8:00Am for a shifter knob replacement and oil change. Individual who came after me for an oil change waited 90 minutes without anything being done. Once informed that my part wasn’t ordered they still took an hour for an oil change. Afterwards, My car sat in the lot as I informed service dept that my car was done. They provided an explanation that the paperwork was being reviewed. My reasoning for traveling to Krystal was to evaluate service to determine if I should purchase a Grand Cherokee from your dealership. Friends have recommended your dealership but I informed them that was not my evaluation. Much to their surprise. Returned today and service was fantastic. In and out within 30 minutes. More
by robert.miranda375
Verified CustomerEmployees Worked With
Didn’t get any names.
September 27, 2022
Chris Connolly was an excellent representative of Krystal and provided us with answers to all our questions and took the time to make sure of our comfort with our new automobile. and provided us with answers to all our questions and took the time to make sure of our comfort with our new automobile. More
by ejcon
September 18, 2022
Thank you Elizabeth for finding this amazing truck for me! This is my second Ram truck purchase from Krystal Dodge Ram and it will not be my last. me! This is my second Ram truck purchase from Krystal Dodge Ram and it will not be my last. More
by Spd
Employees Worked With
Elizabeth Tapia
September 14, 2022
Had an appointment at 1pm to sign paperwork for my Jeep, salesman was on phone the entire time trying to make another sale. The only person who really helped me was the finance guy. salesman was on phone the entire time trying to make another sale. The only person who really helped me was the finance guy. More
by kobeandtyson
September 08, 2022
The process was smooth and easy. My salesman was great and a pleasure to work with. I would definitely recommend them to anyone. My salesman was great and a pleasure to work with. I would definitely recommend them to anyone. More
by PJM
Employees Worked With
September 06, 2022
They were low pressure and very quick to answer all of my questions. I had a very good experience. questions. I had a very good experience. More
by ScottS
September 01, 2022
The service dept head (Andy Studler) took me out to my Jeep, showed me everything they needed to do to fix it and why, along with an accurate estimate of time and cost. They arranged a ride for me home. A Jeep, showed me everything they needed to do to fix it and why, along with an accurate estimate of time and cost. They arranged a ride for me home. Also rechecked my fluids later at no extra cost. They have serviced my Jeep since 2016 -- professional and ready to help. Waiting area is pleasant as well. More
by alexkonya
Employees Worked With
Andy Studler
