Kruse Buick GMC
Marshall, MN
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I bought my vehicle and all of a sudden I couldn’t get a call back or an answer from anyone regarding some of my concerns. Also, would be really hard to recommend them considering my pickup is already in th call back or an answer from anyone regarding some of my concerns. Also, would be really hard to recommend them considering my pickup is already in the shop in need of a full engine replacement due to connecting rods after only a month and 2500 miles being put on the pickup. Also, have not been a fan of some of the flaws regarding the vehicle that was not brought to my attention when I was talking to my salesman Bob when I asked “Is the only reason people aren’t buying this pickup cause of the lemon title” and he said “yup” then to find out my back passenger window needs to be retinted and will also need to put $2000 into body work. Plus on top of all that a skid plate is missing on the bottom. It is concerning what they are doing to customers. Had I known all of this I would not have bought the pickup and I think they knew that. More
Service was okay but took quite awhile. When done, my car was not washed as requested, so I had to wait longer for them to take tge car back to wash. Service people are friendly. When done, my car was not washed as requested, so I had to wait longer for them to take tge car back to wash. Service people are friendly. More
I was fully prepared to purchase a vehicle from this dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because dealership, but they refused to complete the sale because I declined their "Platinum Package." The manager who contacted me was irate simply because I chose not to spend money on a package I found unnecessary. I cannot recommend this dealership, and I strongly advise against being pressured into purchasing the so-called "Platinum Package." It felt more like a sales tactic than a genuine value. More
Shane was a great sales person throughout this transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you transaction - definitely a 5/5! Mike also did a great job with questions we had. Thank you More
Not a painful experience. Salesman was straight forward and was helpful to us in making our decision on what to purchase. Salesman was straight forward and was helpful to us in making our decision on what to purchase. More
Fast and excellent service Chuck the service advisor is the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you wi the best knows his job and doesn't force and other work that you don't need, he will let you know what you will be needing and leaves it up to you with no pressure. More

