Krause Family Hyundai - Service Center

Benji was awesome and kept me well informed the entire service. Please keep him around he has great customer service! service. Please keep him around he has great customer service! More

Fast and efficient, great place! Took great care of me and my car, would recommend. Took great care of me and my car, would recommend. More

The guy I talked to was rude and unhelpful over the phone, and informed me that the guy I normally deal with was fired for working on my Genesis. Very unprofessional. I will be taking my vehicle elsewh phone, and informed me that the guy I normally deal with was fired for working on my Genesis. Very unprofessional. I will be taking my vehicle elsewhere from now own. More

The Customer service was great. Benji was very helpful. Car fixed in time frame promised. Benji was very helpful. Car fixed in time frame promised. More

They fixed the issues that I was having with the vehicle. Thank you. I had to do 15 words. Thank you. I had to do 15 words. More

The staff was amazing. Explained every detail and answered all my concerns. Handled a service where the Buford location lacked the ability to help. Very friendly and welcom Explained every detail and answered all my concerns. Handled a service where the Buford location lacked the ability to help. Very friendly and welcoming. More

Benji in the service department was excellent. He was very professional and courteous. Would highly recommend your service department. He was very professional and courteous. Would highly recommend your service department. More

Did not know what they was doing. had car for 3 weeks could not fix car. Took care to Burford and they fixs car I 1/2 a day. had car for 3 weeks could not fix car. Took care to Burford and they fixs car I 1/2 a day. More

Great service with timely information and updates. A+ service overall. Pleased and will use going forward. A+ service overall. Pleased and will use going forward. More

It was the worst experience I've ever been through with any dealership in over forty years. The service dept does not update you, nor do they return calls, And when they were out test driving my car durin any dealership in over forty years. The service dept does not update you, nor do they return calls, And when they were out test driving my car during their diagnostic, it broke down. They charged me the towing bill. After having my car 10 days, they told me the service Tech. basically needed to get paid to keep trying to diagnose my car. They told me the $179 that they charged me was gone, and that I need to pay more money if i wanted hisctech to keep spending tine on it. I told them to leave my car in the parking lot and I would have it towed away. When we got the car, I noticed the sensor cover on the front bumper was gone. I got stuck paying a diagnostic fee and a towing for nothing. NEVER AGAIN More