Krause Family Hyundai - Service Center

The service dept of Gainesville Hyundai was very accommodating to service our 2023 Santa Fe by taking us in immediately to do the work whereas there was a 4 week wait at another dealership.. Very fr accommodating to service our 2023 Santa Fe by taking us in immediately to do the work whereas there was a 4 week wait at another dealership.. Very friendly and cooperative. More

Sam has been absolutely amazing during this process and we will definitely be back in the future. we will definitely be back in the future. More

I really liked the service center. The service consultant Benjamin was very efficient and friendly. The service was performed with agility and quality. The service consultant Benjamin was very efficient and friendly. The service was performed with agility and quality. More

amai was great. always kept me informed. work was performed in a timely fashion. thank you. always kept me informed. work was performed in a timely fashion. thank you. More

My issues was an oil change. While waiting for my opening, another guest stopped in. I watched Benjamin be patient, courteous, and solve the guests situation, in a professional m While waiting for my opening, another guest stopped in. I watched Benjamin be patient, courteous, and solve the guests situation, in a professional manner that will make me happy to come back and happy that this is my hometown Hyundai service center, and I will share what I experienced with others gladly. More

Their service was very good but not exceptional. I would not rank them in the top 10% I would not rank them in the top 10% More

They went out of their way to make sure I knew what needed done. Walked me to my car in the rain when finished. needed done. Walked me to my car in the rain when finished. More

Had appointment at 0800. Arrived at 0750. Checked in and my car sat in same spot for 1 hr without moving to one of the service bays. Why was my appointment at 0800 ???? Arrived at 0750. Checked in and my car sat in same spot for 1 hr without moving to one of the service bays. Why was my appointment at 0800 ???? Also ws told by service personnel to expect to BURN a quart of oil in 1,500 miles after my car reached 100,000 miles. Is this the company answer ?????? More

Easy to work with. I was there for the under coat recall. The work was completed in a timely manor.. Thank You.. I was there for the under coat recall. The work was completed in a timely manor.. Thank You.. More

I was so impressed with this service center. Benji checked me in and kept me updated. He was friendly, efficient and knowledgeable. I will be back. Benji checked me in and kept me updated. He was friendly, efficient and knowledgeable. I will be back. More