Krause Family Ford

Working with Colleen Bernard was one of the most stress free experiences I've had, especially considering I was buying a brand new Mustang. This was the first new car that I have bought, yet Ms. Bernard n free experiences I've had, especially considering I was buying a brand new Mustang. This was the first new car that I have bought, yet Ms. Bernard never tried to convince me to purchase the vehicle. She also worked with me on a price that fit in my range. Since I bought the car, she has also maintained contact with me and made sure that I am still satisfied with the car. I whole heartedly recommend Cherokee Ford of Woodstock to anyone looking to purchase a new vehicle. More

Mary greeted us and we could see she was very personable. My wife and I told her what we wanted and she was able to help us with our needs. We test drove a vehicle and she told us of all the features of it My wife and I told her what we wanted and she was able to help us with our needs. We test drove a vehicle and she told us of all the features of it. We were not ready to buy but told her what we wanted to buy if we came back. In the meantime she emailed us and found a rebate on what we wanted. When we decided to buy the vehicle she promptly got the process going and even stayed late to set up sync for us. It was a great experience and Mary was fantastic. If we buy another vehicle someday we will come back to see her. More

Salesman was very knowledgeable of my purchase options utilizing Ford incentives, x-plan, financing etc. Buying experience was pleasant and low pressure which was appreciated. This is my fourth car from utilizing Ford incentives, x-plan, financing etc. Buying experience was pleasant and low pressure which was appreciated. This is my fourth car from Cheorkee Ford and will continue to use and recommend them. More

First and foremost it is worth noting that I absolutely hate dealing with salesmen. I am not exaggerating when I say that working with Bill Montooth at Cherokee Ford was the single best experience that I h hate dealing with salesmen. I am not exaggerating when I say that working with Bill Montooth at Cherokee Ford was the single best experience that I have ever had buying a car or anything else. He was sincerely friendly and made me feel that I represented more than a possible sale to him. He took the time to talk about what I need and how the car would fit into my situation. He (and I suspect the finance department) went the extra mile to get me financed despite a less than stellar credit rating. He gave me his card and made it abundantly clear that I could call him whenever I wanted about the car or any questions that I had. Even as he dealt with other customers who had dealt with him in the past I could see from his actions and hear in his voice that he cared about their situations too. I am originally from Michigan and my father retired from Ford; in fact, the car I bought was built at the plant he worked at. So needless to say that I try to be loyal to the brand because I understand how hard the workers work and what it means to the local economy back home. However, I have had bad experiences in the recent past and as loyal as I try to be, I was leery about buying a FORD again. With all of this in mind I want it to be clear that I believe that the highest compliment a person can give to another person is their loyalty. So I am not just "talking rainbows and lollipops" when I say this: I do not intend to buy a car from anyone other than Bill Montooth for as long as I live. More

Exceptional buying experience. Did not feel preasured. The sales person explained the vehicles and options I asked about and answered all of my questions directly and honestly. I would buy for Cherlokee The sales person explained the vehicles and options I asked about and answered all of my questions directly and honestly. I would buy for Cherlokee Ford again and would ask for Pete Gay. The Finance Manager, Nathan Wyman was also easy to work with and very helpful. More

I feel these guys really bent over backwards to get the price to where I needed it to be. I will be back for my next purchase. price to where I needed it to be. I will be back for my next purchase. More

Mary Shmokel was so knowledgeable and honest, she really made feel completely satisfied with my purchase. Ford Cherokee is a great place, and I would recommend it to anyone. made feel completely satisfied with my purchase. Ford Cherokee is a great place, and I would recommend it to anyone. More

Bob made this purchase effortless. He was professional, informative and went the extra mile to make sure I was satisfied. Will definitely recommend Bob Ahrens and this dealership! informative and went the extra mile to make sure I was satisfied. Will definitely recommend Bob Ahrens and this dealership! More

We had a specific 2013 Ford Flex that we wanted. The Cherokee Team found the Ford Flex that fit our needs and it was not on there lot. They went further to satisfy our needs. Cherokee Team found the Ford Flex that fit our needs and it was not on there lot. They went further to satisfy our needs. More

My husband is disabled with a mobility impairment. Cherokee Ford was exceptional in helping him around and accomodating him as we shopped! So nice! They actually made spending a bundle of money str Cherokee Ford was exceptional in helping him around and accomodating him as we shopped! So nice! They actually made spending a bundle of money stress-free and fun. They paid attention to detail. The dealership was clean and well-lit. They had a Receptionist! Too many businesses (including car dealers) think a Receptionist is expendable. So not true. A receptionist often times gives both the first and last impression to a business. A receptionist can hold the key to whether someone returns and whether they will recommend you to others. Cherokee Ford obviously knows the value of a good Receptionist. Kudos to them. We were made to feel welcome, our decisions seemed important to the Cherokee Ford staff and they genuinely wanted us to be happy and to secure the vehicle that would best work for all of our needs. A+ to Cherokee Ford and their staff - they earned it! More