Krause Family Ford

Unpleasant Car Buying Experience Overall unpleasant experience (except my salesperson, Don Kapela was very nice). Dealership would not negotiate off list price for used car, even thou Overall unpleasant experience (except my salesperson, Don Kapela was very nice). Dealership would not negotiate off list price for used car, even though it had been sitting on lot for over a month. Gave some song and dance about already marked down, blah, blah, blah. If this were Carmax and the policy going in is haggle-free then it would be OK. EVERYONE has wiggle room in the list price. To tell me you don't is either 1) an insult to my intelligence ot 2) inept pricing decision not to leave a little room to let customer feel like they got something. Had to be an xxxxxx and leave just to get them to come off a little bit instead of them just giving me that when I had checkbook in hand and was ready to buy. Then, after agreeing to the deal, I had to sit around waiting on a "finance" guy for over an hour (keep n mind I'm paying cash) just so I can get the hard sell on an extended warranty. This dealership is a throwback to the old timey ones I remember growing up where buying a car is like going into battle. That being said, I did get a pretty good price on a very nice car. It COULD have been a pleasant experience, they just wouldn't let that happen. More

non stress car buying Truly the first time I have not come away from buying a car wdrained and feeling like I had been taken Bill and Alishia are both great Truly the first time I have not come away from buying a car wdrained and feeling like I had been taken Bill and Alishia are both great More

F-15 Truck Purchase from Cherokee Ford Very relaxing experience... Rich was friendly and never pressured me to "close the deal". Rich was also very knowledgeable on the F-150 and all the Very relaxing experience... Rich was friendly and never pressured me to "close the deal". Rich was also very knowledgeable on the F-150 and all the electronic gadgets. I'm completely satisfied with my purchase from Cherokee Ford... More

car buying the best car buyng experience. i have ever had.Ryan was very helpful.He listened to me and got me what i asked for.THANK YOU the best car buyng experience. i have ever had.Ryan was very helpful.He listened to me and got me what i asked for.THANK YOU More

Valued customer Cherokee Ford is a great dealership with friendly and understanding personnel. Our salesman, Bill Montooth, knew the models and was very qualified to Cherokee Ford is a great dealership with friendly and understanding personnel. Our salesman, Bill Montooth, knew the models and was very qualified to offer suggestions. We were completely satisfied with Bill and Cherokee Ford. We think we got a great deal on a great truck. More

Bought a Ford Fusion Titanium Hybrid. The only reason I bought from here in spite of being mistreated by one of the sales managers is due to the excellent customer service & friendliness o The only reason I bought from here in spite of being mistreated by one of the sales managers is due to the excellent customer service & friendliness of your sales person Ralph. More

2014 ford fusion se Pete Gay was my sales rep. He did a great job showing me the difference between the Hybrid model and the gas model. During the test drive he was very Pete Gay was my sales rep. He did a great job showing me the difference between the Hybrid model and the gas model. During the test drive he was very thorough with explaining how the Hybrid engine works and how it would need to be driven to achieve the best mpg. i wound up getting a gas engine model based on the Test drive and my expectations of what i was looking for. More

Best Car Buying Experience I dread the high-pressure sales approach of many car dealerships. Not the case with Cherokee Ford. Very professional and they respond to the custome I dread the high-pressure sales approach of many car dealerships. Not the case with Cherokee Ford. Very professional and they respond to the customer's needs and concerns. More

Excellent service by Bill Montooth! Much appreciated and great professionalism. Have told others about how well Bill and Cherokee Ford treat customers. Thank y service by Bill Montooth! Much appreciated and great professionalism. Have told others about how well Bill and Cherokee Ford treat customers. Thank you Mr. Montooth! More

Well done.. I was extremely pleased in all aspects of the ratings when I dealt with Ryan Rigdon. He helped me in any way that he possibly could and was one of the I was extremely pleased in all aspects of the ratings when I dealt with Ryan Rigdon. He helped me in any way that he possibly could and was one of the reasons why I chose to remain with and buy from you guys at Cherokee Ford of Woodstock. More