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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
374 Reviews

374 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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December 25, 2022

You were a very professional dealer it was a pleasure to do business with you More

by Rmbandera49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross
Dec 26, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much!

December 18, 2022

The service department took care of my 2022 1500 in a timely professional manner. Although the parts needed were on back order they took care of the problem. And almost 2k miles later the quality of wo More

by WalkerTexasTrainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful, Thank you!

December 01, 2022

these guys really came through when i needed it excellent customer service and common sense More

by MATT.CRABTREETX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Fantastic!! Thank you so much!

November 18, 2022

The device was done quickly and professionally. Kind and knowledgeable staff. The location is very convenient as well. More

by MW7147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross
Nov 19, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you!

November 16, 2022

Gave part to other customer we had waited for mouths. Try to give wrong car. More

by Colby Delao
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Featherstone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Colby, we will be reaching out to you to learn more.

November 12, 2022

Worked me in quickly and on my schedule. Found an issue that others had missed. More

by Geobryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Geobryan responded

You are now entrusted with my son in law's car.

Nov 14, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful - Thank you!

November 04, 2022

I had the works done on my truck and the tires were not filled up to what the minimum is. I also received an email from Dodge stating that I declined replacing my air filter and a multi-point inspection bo More

by Jacqueline M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Featherstone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for sharing, Jacqueline. We will be reaching out offline to discuss further.

November 02, 2022

I have never had any kind of a negative experience with this dealership. I feel it will only get better with the he changes that have taken place. Great staff in all departments. More

by HLM56
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Koetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you very much!

October 22, 2022

Craig in service is a pro, great job. The tech did outstanding repair on the cam phase shifters. My F150 Runs like new More

by david
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

AWESOME! Thank you so much!

October 21, 2022

Friendly, helpful and considerate group of people. I would recommend this dealership for service and sales. More

by pbdb49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you! We sincerely appreciate your kind words.

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