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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
367 Reviews

367 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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September 11, 2023

Great customer service, had no problem getting a vehicle, was showed how to use all features on dodge Charger, I would deal with them again. More

by hunnydr312
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell
Sep 11, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome! Thank you so much for your business.

September 01, 2023

Was looking for a place to get routine maintenance done on a Enterprise van locally. Kory Hooks dealership was very easy to work with! Mr. Greg Bailey was very helpful in allowing this to be done on a Sa More

by bpemberton0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect! Easy is something we strive for! We sincerely appreciate your business and look forward to seeing you next visit.

May 19, 2023

Very friendly. Feel appreciated professional would definitely buy the ther cars at this deslership. Ready when promised More

by mikebradford2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome, Thank you so much!

April 18, 2023

Made reservations for oil change and spark plug replacement online brought truck in, service representative was expecting me. Indicated they wouldn’t be able to do spark plug replacement. Left truc More

by MACJINX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We apologize for any inconvenience and look forward to seeing you soon.

April 13, 2023

Had my 2022 ram in for my first oil change and a safety recall. All was taken care of in timely manner. What was a real surprise was when my pickup was returned to me it had been washed and cleaned inside More

by bpemberton0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful, Thank you!

March 20, 2023

Very courteous and always does a good job Takes care of their people Has my business in the future More

by jameshachtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen StJohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

I was in and out on my oil change. The service department has friendl service reps More

by LCLAY0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

Didn’t do anything to my vehicle just wasted my time wanted to bring it back More

by Looney.jimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Featherstone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We apologize for the inconvenience and agree that it is. However, we must follow the recall protocol as stated in the letter by the manufacturer.

January 27, 2023

I asked for a complementary car wash, which was done. Later that night my husband and realized it was all scratched up. You could see the circular motion of scratches. I ended up taking it back so you gu More

by scarroll2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2023

They took care of the problem immediately and had my vehicle back in no time More

by gm_medina80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful, Thank you!

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