Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Service department is bad, don't take anything there for ser Took over a week for simple recall issue and with rattle. Drives worse now. Second time wit poor service department. Hard to talk to anyone in servic Took over a week for simple recall issue and with rattle. Drives worse now. Second time wit poor service department. Hard to talk to anyone in service area. More

Speedy service combined with professional results I called requesting routine service and completion of safety recall notices. Mark was able to schedule the work for the next day. Upon arrival I sha I called requesting routine service and completion of safety recall notices. Mark was able to schedule the work for the next day. Upon arrival I shared that I had a tight schedule. He affirmed that the service could be done expediently. In addition the vehicle was up for tire rotation. Mark assured me that adding this routine maintenance could all be done in the same time frame. And he and the staff did exactly that. All good! All prompt! All professional! More

Service with a smile After a long road trip to Colorado and New Mexico, I took my F-150 in with a hose dangling from underneath. Mark looked at it and said he thought he After a long road trip to Colorado and New Mexico, I took my F-150 in with a hose dangling from underneath. Mark looked at it and said he thought he knew what it was. I asked for scheduled service while the checked it out. It was fixed, with all the scheduled service, in under an hour. Well done. More

worried Had the oil changed, tires rotated, and recalls done! Left thinking all was good. Got about 1 1/2 miles away, noticed could not keep truck on the roa Had the oil changed, tires rotated, and recalls done! Left thinking all was good. Got about 1 1/2 miles away, noticed could not keep truck on the road. Safely got to a stop. Got out checked my tires, the back right tire , the lug nuts, were about to fall off !!!! Called them, they came and picked me up. Had to get a rental car, because of the careless work of a mechanic, it ruined my rim! More

Excellant service I was immediately checked in & cordially greeted by everyone I met. These are very friendly people who I enjoying doing business with. I highly rec I was immediately checked in & cordially greeted by everyone I met. These are very friendly people who I enjoying doing business with. I highly recommend Patterson of Bowie. More

Oil change Great service! Mark got me in for an oil change right away when I called. We waited there until it was done. I don’t remember the length of time but Great service! Mark got me in for an oil change right away when I called. We waited there until it was done. I don’t remember the length of time but it wasn’t excessive. Overall, a great experience. More

Great Good service - only did what needed to be done! Oil change, fixed tire with slow leak, fixed noise and changed idler and serpentine belts. Timely. Good service - only did what needed to be done! Oil change, fixed tire with slow leak, fixed noise and changed idler and serpentine belts. Timely. More

Fast ang great Good and timely work. Mark informed me of what service was required and cost of repair. He also informed me of completion of work and informed me the Good and timely work. Mark informed me of what service was required and cost of repair. He also informed me of completion of work and informed me the time they closed. So I could pick my vehicle up. I think he does a good job and deserves only work Monday thru Friday. More

Oil change and maintenance on unknown issue to begin with. Staff was awesome start to finish. They are always friendly, reliable and fantastic. Diagnosed an unknown issue, turned out to be pulley. The order Staff was awesome start to finish. They are always friendly, reliable and fantastic. Diagnosed an unknown issue, turned out to be pulley. The ordered parts required and had the vehicle ready when promised. In my almost 40 years of dealing with car repairs they are the best I have ever worked with. More