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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
374 Reviews

374 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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April 16, 2022

Ralph kept me informed during the entire process. Very pleased with the communication as well as the repairs. More

by satman2300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Ross
Apr 17, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful, Thank you for your business!!

April 12, 2022

Oil change went well. No problem. Everyone was kind and helpful. Will return for service again More

by debbie_elledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hager
Apr 13, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Wonderful, Thank you so much!

April 09, 2022

I don’t write. Don know what you want. You did good. That is all I can say More

by DCMYERS.FCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hager
Apr 11, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank You!

April 01, 2022

This dealership continues to go above and beyond customer expectations. Rick and his team takes the time necessary to keep you informed every step of the way. It is appreciated! More

by Kevin Held
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
Apr 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you Kevin. We are glad to have you back on the road!!

March 31, 2022

Compliments on attention to detail customer service is spot on! Dropped my car off for oil change and it was delivered back to me by the Managing Partner fully washed and vacuumed. Didn't purchase my ve More

by Janis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Hooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young lady who checked me in., Taylor Hager
March 31, 2022

Took my truck in for electrical problems, Taylor in the service department was fantantic, my truck also had body work that needed done, Ralph Ross treated me like family and has gone beyond his call and du More

by Txbhiggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Ralph Ross
Apr 01, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Fantastic, we love hearing about great experiences! Thank you so much and we look forward to seeing you next time.

March 11, 2022

Very friendly and great service. Got my pickup in quickly and got it back the same day. Will use them again More

by Bc940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Koetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Mar 14, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Great, Thank you!

March 11, 2022

Excellent and personable service. Would highly recommend this dealership to anyone that I ask. Happy with everyone who helped me! More

by lauracaldwell689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Ralph Ross
Mar 14, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect! Thank you!

March 09, 2022

Great service department and easy to deal with would highly recommend to anyone for vehicle services wouldn't go anywhere else More

by RCBRUCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Mar 10, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much!!

March 01, 2022

The service reps were very unfriendly and even whispered amongst themselves when we walked away from the counter. If it wasn’t for the prices, I wouldn’t return to the dealership. More

by Jacqueline M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Hager
Mar 01, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are very sorry to hear this Jacqueline. We will be reaching out immediately to learn more.

Mar 02, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for taking the time to speak with us. We hope to see you next visit!

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