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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
367 Reviews

367 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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March 11, 2022

Excellent and personable service. Would highly recommend this dealership to anyone that I ask. Happy with everyone who helped me! More

by lauracaldwell689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Ralph Ross
Mar 14, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect! Thank you!

March 09, 2022

Great service department and easy to deal with would highly recommend to anyone for vehicle services wouldn't go anywhere else More

by RCBRUCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Mar 10, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much!!

March 01, 2022

The service reps were very unfriendly and even whispered amongst themselves when we walked away from the counter. If it wasn’t for the prices, I wouldn’t return to the dealership. More

by Jacqueline M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Hager
Mar 01, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are very sorry to hear this Jacqueline. We will be reaching out immediately to learn more.

Mar 02, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for taking the time to speak with us. We hope to see you next visit!

February 25, 2022

I was in transit back home from a conference in Texas when my car started having issues. I pulled into the dealership and they were able to get me in right away and fix the issue so I could make it home More

by jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Nathan Langston
Feb 28, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Its never fun to have issues while traveling. We are so happy we were able to resolve your issue and get you back on the road!

February 19, 2022

Great work, very fast. The service department is professional and does great work. My go to place. More

by Vanessaakin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hager
Feb 28, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Awesome!! Thank You!

February 16, 2022

The staff is very friendly and knowledgeable. It is a great place to do business. More

by VIRRAEPARR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Feb 18, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you Virrae!

February 13, 2022

This is the only place I recommend to buy a car or pickup truck period. More

by johnfox2150
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 14, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

This is Awesome, thank you John!

February 11, 2022

Taylor was very nice and worked me in for service. She kept me informed through process. Pleasant folks at Patterson Service. More

by rross0211
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Nathan Langston
Feb 13, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you. Happy to hear all went well.

February 02, 2022

People are nice. it took a week before I could get an oil change. That is too long. Need a fast lane for simple stuff. More

by Geware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only person was a young lady no one else around
Feb 10, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your feedback!

February 01, 2022

Don’t seem to running just and it looks like some one has tamper with the mileage odometer. Adlai have check engine light on maybe something to with brakes. Just spent a lot of money there and I need free fu More

by Buckronald
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Help, Taylor Hager
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