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Kory Hooks Chrysler Dodge Jeep RAM - Service Center

Bowie, TX

4.7
367 Reviews

367 Reviews of Kory Hooks Chrysler Dodge Jeep RAM - Service Center

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June 30, 2022

Always great service, friendly staff and good staff experience. Have always been treated with utmost respect. More

by HLM56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager, Makayla Smith
Jul 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank You!

June 29, 2022

Allows scheduling from Ford app but not in sync with Ford pricing. Takes too long to get oil changed. More

by jbobwebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taylor Hager
Jun 29, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your feedback. Our team will follow up with you offline.

June 29, 2022

Great service and communication! !! Ralph and his team is always on top of things. Thank you More

by clbentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Ross
Jul 05, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Perfect, Thank You!

June 18, 2022

Took our car in and they got it back to us within 2 hrs! That's quicker than we anticipated. More

by chris.cornelson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Makayla Smith
Jun 24, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you Chris.

June 17, 2022

Totally dissatisfied. Made an on line appt. Called to verify. Was not available. You scheduled me for another day. When I arrived, the appt had not been documented. I dro More

by VPGERAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Who knows who she was. Did not introduce herself , Taylor Hager
Jun 17, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are sorry to hear about your experience. Our management team will be reaching out to you offline to further discuss. Thank you.

June 11, 2022

The service people communicate with the customers well. They completed the required service on my vehicle quickly. More

by Lee.self
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Jun 11, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Outstanding! Thank you!

June 10, 2022

Very helpful and work was completed in a timely matter. The cost was very competitive. More

by skeuless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Hager
Jun 11, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you so much!

June 09, 2022

The dealership goes out of their way to be helpful. I drive past my local dealership to go there for help because of poor service locally. More

by Cwb6275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Jun 11, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

We are proud to be your preferred dealer, Thank You!!

June 06, 2022

Have improved greatly very pleased with service and can stay while waiting for service done in reasonable time More

by Happy171717@hotmail.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Featherstone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
Jun 06, 2022 -

Kory Hooks Chrysler Dodge Jeep RAM responded

Thank you for your business and for taking the time to share this!

June 04, 2022

They are very reliable, friendly, and professional, and always ready to be of assistance. Will continue to go back. More

by KAY.SLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elton Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Hager
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