Korum Ford-Lincoln

My wife and I had a wonderful experience in our purchase of a Pacifica Chrysler van from Korum Lincoln in Puyallup. What was most appreciative is the professional manner in which Woody Johnson exhibited in of a Pacifica Chrysler van from Korum Lincoln in Puyallup. What was most appreciative is the professional manner in which Woody Johnson exhibited in helping us find a reasonable deal and one that met the needs of our family. He displayed exemplary customer service in placing the desires of my wife above that of just making a sale with the limited inventory available and by the time we were finished with them she was very pleased with the purchase. My wife and I also very much enjoyed the wit and humor of Ron George as he helped us with the financing. I highly recommend Korum of Puyallup to anyone looking for the same type of customer focus rather than sales driven approach when it comes to your next vehicle purchase. More

Fantastic sales experience the best i have ever had. From the moment I walked through the door to the moment I drove off in my new truck I was treated like family. I will definitely continue to do business h the moment I walked through the door to the moment I drove off in my new truck I was treated like family. I will definitely continue to do business here. Gained a lifelong customer. Thank you so much. More

Auto was picked up from my home on time, excellent service, left a loaner car and returned on time. I'm very happy with the service. service, left a loaner car and returned on time. I'm very happy with the service. More

Tricia, Dave and Mark are an unbeatable team at Korum. This is not my first time buying a car from these folks. But I can say that they stepped up to the plate and made my experience very emotional and This is not my first time buying a car from these folks. But I can say that they stepped up to the plate and made my experience very emotional and satisfying. These folks, Sales Mgr. Mark, Tricia my saleslady and Dave the Finance Officer all had a deep and sincere understanding for giving the customer their full attention and consideration in the buying arena. They gave me the best deal I could have ever hoped for and I will never forget that day. I bought a 2020 Ford Escape and left that dealership walking on air. I can't thank each one of them enough for the greatest experience I have had in my entire life as a customer in the market for a new car. They are the best team and without a doubt nobody could have done better. Thank you all again for making me feel special. :) More

Michael Peterson was great. He’s only been doing car sales for a short time (6 months or so) but he was a professional all the way through the process. He did xx me with things he didn’t know or sure a sales for a short time (6 months or so) but he was a professional all the way through the process. He did xx me with things he didn’t know or sure about. But he got me the answers quickly and accurately. Very nice. More

I LOVE MY MKX!! The sales team being great was a bonus!! They answered all my ?s and I am confident in my purchase and the warranties still in effect. Im particularly thrilled with the concierge service a They answered all my ?s and I am confident in my purchase and the warranties still in effect. Im particularly thrilled with the concierge service and the ability to have the car picked up with a service loaner left so my time is always mine!! That's all the marbles! More

We had been working with Brian Camp at Korum Ford for a couple of years looking for a used expedition. We were not able to find one with all the features we wanted. After talking with him we decided to lo couple of years looking for a used expedition. We were not able to find one with all the features we wanted. After talking with him we decided to look into buying a new Expedition. He went out of his way to answer all of our questions and make us comfortable with our decision. With his help we finally decided on purchasing a 2020 limited expedition max from the factory. During the end process we found another Expedition at a dealership up north with the key options we wanted and it was ALOT cheaper and drove great . Torn I explained my situation to Brian he was completely looking out for us. He said if we really wanted the other one he understood. Which was amazing because I felt bad after all the time and effort he put in. While looking at the other expedition up north, I asked numerous times about if the car had issues or had been bought by anyone . Because the car was a 2020 and so much cheaper and a little over 900 miles. They said they used the car for running errands (even mentioning that they had just used it to get pumpkins)They provided me with protection pricing paperwork and a car fax for the car. I told them I was going directly to Korum Ford to compare pricing for the car and the protection options. I gave the paperwork to Brian and he ran a more detailed background on the expedition. Not only had the expedition been purchased but it was in the shop multiple times for major issues. They lied directly to my face!! I called this dealership and inquired why they lied. The salesperson whole attitude changed he became rude and argumentative. They said the person hadn't taken ownership of the car. Lie, the person brought the car to the dealership for service and had purchased a 72,000 mile warranty as well. They also stated all the issues had been taken care of and they would have to disclose this to us in our paperwork if we purchased the car. Like they did when I asked them repeatedly inperson?? Told them there would be no way we'd purchase the expedition from them and hung up. If Brian hadn't done this search we would have purchased the expedition from the other dealership. And based on the vehicles service record probably ended up with a lemon. We bought our beautiful expedition from the factory and couldn't be happier. Brian not only saved us from this other nightmare vehicle but he helped us be confident in our purchase. He showed us key options on our car and how to customize them for us and helped us set up our phones,etc. He explained the different service and protection packages. Then we went to talk with David in the fiance department. David was also very helpful explaining in detail the different protection packages and helped us find the best financing. He made sure we understood the options and spent time going thru each one.. Overall we were very impressed with our experience with Korum Ford and Lincoln dealership in Puyallup. They were honest, friendly,and very knowledgeable and really listened to us. If you or anyone you know is looking for a new or used Ford or Lincoln we highly recommend going to see Brian Camp at Korum. More

Our recent sales experience was amazing. Freddie did an excellent job of helping us find the perfect car. His approach was comfortable, knowledgeable and very customer service oriented. He brought the vehi excellent job of helping us find the perfect car. His approach was comfortable, knowledgeable and very customer service oriented. He brought the vehicle to our home and did the entire paperwork in no time. Just plain excellence with the entire process. More

We have been very happy with this dealer. Sean and Robin are amazing and go the extra mile, as well as Brian, our car dealer. are amazing and go the extra mile, as well as Brian, our car dealer. More

Great customer service and everyone I spoke to was extremely courteous and friendly. We are looking forward to purchasing our next new Lincoln from Korum. extremely courteous and friendly. We are looking forward to purchasing our next new Lincoln from Korum. More