Korum Ford-Lincoln
Puyallup, WA
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567 Reviews of Korum Ford-Lincoln
Great customer service Our salesman Paul was great they had to find a car that matched what we wanted. After they found the car we wanted he delivered it to us on his day of Our salesman Paul was great they had to find a car that matched what we wanted. After they found the car we wanted he delivered it to us on his day off we live 2.5 hours away from Korum ford. Now thats service. While we where at the dealer ship Jerry Korum came over and introduced him self and made sure we where taken care of. I am a owner of a company as well and I hope we treat our customers as well as what we where treated. More
Easy Process Purchased 2 Box Trucks from Todd. Had them factory built, shipped to box upfitter and delivered without a hitch. Very easy to work with a minimum amou Purchased 2 Box Trucks from Todd. Had them factory built, shipped to box upfitter and delivered without a hitch. Very easy to work with a minimum amount of haggling, great service overall. More
Excellent transaction and perfect vehicle We purchased a new SUV last weekend and the transaction transformed our experience of car buying, which was something we dreaded from past experiences We purchased a new SUV last weekend and the transaction transformed our experience of car buying, which was something we dreaded from past experiences. We love our new vehicle and Tom Horne and everyone took great care of us and made sure we found the perfect vehicle, and that we were completely satisfied! More
Excellent customer service! We pulled in fully loaded with our trailer attached and no trailer lights..on Friday before the fourth of July at 5:30, service closes at 6. Todd the We pulled in fully loaded with our trailer attached and no trailer lights..on Friday before the fourth of July at 5:30, service closes at 6. Todd the service shop manager hopped into action even though we had no appointment. We were on the road within the hour with everything working! Thank you Korum Ford, and Todd Miller for your dedication and saving our weekend! More
Excellent help with purchase Our rep Angel Ruiz was the perfect representative in that he presented a choice of vehicles and helped us zero in on the best choice. Respectful, hone Our rep Angel Ruiz was the perfect representative in that he presented a choice of vehicles and helped us zero in on the best choice. Respectful, honest, decent, knowledgeable and a quiet help for my wife and I to get the car we desired. He also aided in the trade of our vehicle and got us an excellent price for the transaction. The rest of the staff also followed up in the same way, no pressure and good answers. Just what we have experienced for the last 18 years doing all our automobile purchases and servicing. More
Wonderful experience Very thoughtful and attentive salesmen, Freddie Trotter was a great representative for Korum Ford. Love my brand new shiny silver 2016 Escape. My time Very thoughtful and attentive salesmen, Freddie Trotter was a great representative for Korum Ford. Love my brand new shiny silver 2016 Escape. My time was not wasted. More
Never buy gap insurance through them terrible experience with CNA National the company they use for gap insurance , if you purchased this insurance, you'll be dealing with nothing but a h terrible experience with CNA National the company they use for gap insurance , if you purchased this insurance, you'll be dealing with nothing but a head ache trying to get your car paid off, and this company will drag this out as long as it can, so you have to keep making payments on a car , then when they do finally process the claim they don't pay off the full amount owed. when I brought this up to the finance manager he yelled at me. More
$2400.00 miss diagnosis We have had Korum Ford for the last 7 years, and we have had excellent service through them. But as things do, things do change and people come and We have had Korum Ford for the last 7 years, and we have had excellent service through them. But as things do, things do change and people come and go, for us, the good were there and now there gone, and so am I. We had our F-350 serviced, and along with that service we ask if they could do a full scan on the truck, to make things short and not so sweet,they had my truck for three days found nothing except the ball joints being shot which I told them that i knew about that, there was no communication from them to us,I had to call to find anything out I asked to get my truck back then they said my EGR cooler was leaking and that it needed to be changed right away do to no communication problem I decided to let another shop have the job. It turns out that the EGR cooler was not leaking and already had been changed, do to this misdiagnose they cost me $2400. and after the manager with no more customer service than the service rep i'm moving on taking my business else where.not only do they lose a truck sale all my cars will be bought some where else to. More
This dealership was awesome Went to the gmc dealership first and the salesperson was rude and they were not willing to negotiate any pricing. We walked off the lot and decided t Went to the gmc dealership first and the salesperson was rude and they were not willing to negotiate any pricing. We walked off the lot and decided to try ford. Angel was so willing to work with us . He was polite and answered all our questions. We left feeling good about buying a ford 350 super duty. It was the right decision to walk away from gmc and get a ford. More
Had and awesome time I walked into the dealership looking to buy my first car was nervous because I didn't want to deal with your typical care salesman. I found myself gre I walked into the dealership looking to buy my first car was nervous because I didn't want to deal with your typical care salesman. I found myself greeted by a worker don't know if they where a salesman or not but he asked me a few questions and was nice enough to help me out. Not only did I walk in and buy a car but i left with a new family to keep coming back to . More