Korum Ford-Lincoln
Puyallup, WA
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566 Reviews of Korum Ford-Lincoln
Friendly and professional Excellent facility and knowledgeable people, in all positions, made our car buying experience a pleasure. I liked the selection of the cars on the lot Excellent facility and knowledgeable people, in all positions, made our car buying experience a pleasure. I liked the selection of the cars on the lot as well. Clean showroom. More
It Went Better Than Expected! Tough Question, Good(4) Stars VS Excellent(5) Stars? I went with 4 Stars for the dealership BUT I feel the descriptor Good is not fair, 4 should be th Tough Question, Good(4) Stars VS Excellent(5) Stars? I went with 4 Stars for the dealership BUT I feel the descriptor Good is not fair, 4 should be the word Great cause that is how I felt about the dealership and the overall experience. In my opinion there is a difference between Great and Excellent and Excellent to me is Perfection, didn’t quite get there this time. My experience started out meeting Abigail Strick on the used lot because I was looking at a used F150. She was professional and personable. I had done my research on several things and when I asked Abigail about some of these items she knew some of them, but others she did not. Rather than trying to snow through it she would solicate help and get the answer. Eventually she knew I would be better off getting a New F150 vs Used that is when I was transferred over to Mike Zolman. I was not totally on board with this move, but understood it was the right thing from a Knowledgeable standpoint. Abigail Did Great With Me and I trust the dealership took care of her financially for what I purchased. The hand off to Mike was smooth and he too was personable, professional, and above all else Knowledgeable for what I was looking for. He spent the amount of time that I required to research what I was truly after. He located the vehicle in Idaho, and we decided to go with it, well while we were signing the paperwork he literally stumbled upon nearly the same vehicle on the lot but just hadn’t been checked in. Rather than just letting things roll, he interrupted the signing process and encouraged us to go look at it. Ron (Finance Expert) rolled with the interruption. Mike showed the truck and it truly was the better option for us. It was nearing their closing time and rather than redoing all the paperwork Mike and Ron decided it would be ok for us to come back the next day to finish things up. Which I found very good cause there again they weren’t pushy to “Get The Sale”. It ended up being two days later cause the detail dept was backed up and they didn’t want to rush the delivery. The delivery was smooth and the support that Mike has continued to give after the sale has been spot on with various questions from me. My rating of Mike is 5 Stars! We went with the Total Wrap Lifetime warranty, I do have my reservations about how it will truly work as advertised, but I hope I won’t have to use it for years to come. When it came to pricing out the vehicle I do have to admit I went in on X-Plan pricing privilege which made it very smooth, it almost made me want to go back and not offer that up in the beginning just to see how the True Negotiationing process would have gone Our finance rep was Ron George and he too was professional and personable! In closing, everyone we met and dealt with at the dealership were professional and personable! This experience put trust back into my vehicle buying experience! Thank You Korum! More
Thanks Mark for all your help with purchasing our beautiful My husband and I had a very good experience at Kirin Ford in Puyallup??Mark our sale person was great and made the whole experience enjoyable and stre My husband and I had a very good experience at Kirin Ford in Puyallup??Mark our sale person was great and made the whole experience enjoyable and stress free??Thanks so much Korum??We love our car and her name is Bella as she is so beautiful 😍 More
They made this about what I wanted .. Richard ,was a joy to deal with and I look forward to working with him again..With Michael Sheffield they made a great team . I know this was by far t Richard ,was a joy to deal with and I look forward to working with him again..With Michael Sheffield they made a great team . I know this was by far the best car buying experience I've had yet! More
True Blue! Hello Everyone! The two words above Perfectly Describe my experience and the results at Korum Ford in Puyallup. I just completed the purchase of m Hello Everyone! The two words above Perfectly Describe my experience and the results at Korum Ford in Puyallup. I just completed the purchase of my third (maybe last) Ford Mustang V8 convertible since the first one in 1997. I love these cars so much that they’ve become a part of me and my persona (or vice-versa)? I purchased it through Korum Ford, working with Mike Zolman and Mike Cook…Alias “The 2 Mike’s”. My God, the new Mustangs offer sooo much in terms of options, technology, communication and Oh Yes….Power that is nothing short of amazing, to put it mildly. Long story short, my left knee has begun popping out of joint in the last year (old football injury). Ultimately, it will require a knee replacement. Not good for shifting with a clutch, right? Enter the Mustang GT Premium with the new Ford 10 SPEED AUTOMATIC TRANSMISSION! Oh my Gosh…5 driving modes: Normal, Sport, Track, Drag & Wet and Icey! Each one is unique in engine sound and operation. A factory order would have been at least 4 months and it would have been partly because the new 2019 Mustang models were just gearing up for production in Detroit. I didn’t want to have a black, white or gray color Mustang. The two Mustangs I’ve purchased have been red. The only colors I found appealing were either Red or Blue. Mike Zolman did an extensive search (an 800 mile radius in fact) and found ONE Blue GT Premium Convertible. Fortunately, it was here in Washington! My amazing wife gave me the go ahead on it, so the next morning I almost sprained my hand pulling out my wallet to put a deposit on that car and Mike Cook had it shipped in to Korum Ford by the next day and they readied Everything! The whole experience was seamless, painless and stress free, because of their experience and intent for all their customers. Korum offers a FREE lifetime warranty on all of their new cars and that is what had originally drawn me to their dealership in Puyallup. But there is a culture of truth and integrity about the place and the people that is palpable and unmistakable and unlike any that I have found or experienced in any other car dealerships. They are known as “The Korum Group” and they are truly a great TEAM. Try them and see for yourself. You will be just as amazed as I was and still am of the whole experience at Korum! René C ? More
Treated us like family Buying a car is stressful... Fun but stressful.. Mark and the entire crew at Korum in Puyallup are awesome. We stopped by after spending several hours Buying a car is stressful... Fun but stressful.. Mark and the entire crew at Korum in Puyallup are awesome. We stopped by after spending several hours at another dealership down the road and feeling pretty beat up and frustrated. Told Mark what we wanted... 30 minutes later I found my truck! A diamond in the rough.. He got me what I wanted for my trade in and the financing was a breeze. Even as we waited for the fiance guys all the other staff chatted with me like one of the crew.. By far the best car buying experience I have ever had. Thank you Mark Angeloni More
Car satisfaction!! Thanks to Korum Ford Lincoln and especially Freddie Trotter for helping me find the perfect vehicle for me. Freddie listened to my want and needs and Thanks to Korum Ford Lincoln and especially Freddie Trotter for helping me find the perfect vehicle for me. Freddie listened to my want and needs and was knowledgeable enough to point me to the right vehicle. He even came in on his day off to make sure all my concerns were taken care of. Well done!! More
Straight forward, great service and awesome trucks! No haggling, honest and straightforward answers and phenomenal customer care and service. We actually enjoyed our truck buying experience! Mike Zolman No haggling, honest and straightforward answers and phenomenal customer care and service. We actually enjoyed our truck buying experience! Mike Zolman was incredibly knowledgeable and helped us find the right truck to meet our needs. More
Freddie Trotter was the reason my wife and I bought a Lincoln from Korum. We are from Oregon and did not have favorable experiences in the Portland area. We were vis was the reason my wife and I bought a Lincoln from Korum. We are from Oregon and did not have favorable experiences in the Portland area. We were visiting our daughter and family in Tacoma and decided to check out the market here. Freddie was our first introduction to the Lincoln Continental, and was knowledgeable, patient, and professional. I have to thank Korum for sending Freddie back to Michigan to learn about the Continental which is very tech savvy and needs someone who can explain clearly and patiently its functions. We went back to Oregon and made the decision due to his expertise and professionalism and when we bought the vehicle he stayed with us for more than 4 hrs and helped us through the orientation. Yea Freddie!! We hope our experience will continue as well as it started. Other staff members were very courteous we appreciated our experience. I highly recommend anyone buying a Lincoln to go see Freddie More
Stellar service as always. This is our 3rd vehicle through Korum and we are never disappointed. Richard is always a pleasure to work with and we couldn't be happier with our pur This is our 3rd vehicle through Korum and we are never disappointed. Richard is always a pleasure to work with and we couldn't be happier with our purchase. More