Korum Ford-Lincoln
Puyallup, WA
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567 Reviews of Korum Ford-Lincoln
No Pressure Sales Michele, Brian and Freddie were very professional. We never felt pressured. The whole process was very easy. We really did not have to negotiate m Michele, Brian and Freddie were very professional. We never felt pressured. The whole process was very easy. We really did not have to negotiate much as the trade in offer was fair and the price of the purchased vehicle was good. We would definitely recommend Korum when looking for a new vehicle. More
Excellent customer service Excellent customer service, willing to accommodate and they take time to help you and find the car To fit into your budget..very nice people. Excellent customer service, willing to accommodate and they take time to help you and find the car To fit into your budget..very nice people. More
Service above and beyond other local shops Chris and Jason were my Service Writer and Mechanic. I'd had problems since my truck was worked on by a previous local shop. They rectified my issues. Chris and Jason were my Service Writer and Mechanic. I'd had problems since my truck was worked on by a previous local shop. They rectified my issues. They both worked as a team to solve the issues. I will bring them my future issues. Truly some of the best skilled and knowledgeable people with your interest at heart. A quality not found from many shops anymore. Where money seems to be the only goal. No excuses were experienced, only real results. More
Not a great experience I scheduled an appointment to take care of a recall notice. A few hours after I dropped of the 2013 truck I received a phone call from the service I scheduled an appointment to take care of a recall notice. A few hours after I dropped of the 2013 truck I received a phone call from the service department " Your front brake pads are installed incorrectly, two inside pads are on the drivers side and two outside pads on the passenger side. Rotors have hot spots, need to be resurfaced. possible replaced and pads need to be replaced due to uneven wear". I was quoted around $250.00 to repair the brakes. I declined to have the repairs done and returned the truck to the company that originally installed the brakes last fall. Their work order decription is as follows: Check brakes-says dealer told him brake pads were installed wrong. All brake pads and rotors front and rear were found to be installed correctly. I did contact Korum service department and left a message, have not heared back from them. More
best sales man Hi my name is Brenda. I bought a new ford explore from Michele Zacco on 7-22-19 . I have to say he is the best sales person I have ever dealt with . Hi my name is Brenda. I bought a new ford explore from Michele Zacco on 7-22-19 . I have to say he is the best sales person I have ever dealt with .I will recommend him to every one. I would give him a 100 percent for a rating. Thank you. More
Outstanding Sales Man and a great person Paul Helling This is the 3 SUV I have bought from Paul its like he is part of our family. I also have 2 trucks he has sold us he seem to know what we want and goes This is the 3 SUV I have bought from Paul its like he is part of our family. I also have 2 trucks he has sold us he seem to know what we want and goes out of his way to make us happy. He even delivered one of our car on his day off. We live in Washougal Washington 2.5 hour from the dealership. We will be back what an amazing dealership with outstanding employees. More
The only Ford dealer I trust with my Mustang Dustin Latimer and Mike Knight do a phenomenal job in the service dept and treat me like a VIP. I can't say enough about how great they are. Mike Zo Dustin Latimer and Mike Knight do a phenomenal job in the service dept and treat me like a VIP. I can't say enough about how great they are. Mike Zolman in sales treats me like I am his best customer and is sensitive to all of my special requests More
Great Dealership Easy to buy our first truck. Freddie was great. Absolutely no problems. Purchase and delivery went smoothly. We love the F150. Should have bought Easy to buy our first truck. Freddie was great. Absolutely no problems. Purchase and delivery went smoothly. We love the F150. Should have bought it sooner. More
One cool Truck My experience with Mike was fantastic. He was very attentive and excited about my interest, but never pushy or overbearing. His communication with me My experience with Mike was fantastic. He was very attentive and excited about my interest, but never pushy or overbearing. His communication with me was great and he went out of his way to help me get the deal done. The only negative experience was when I was told the deal was no money down but when I got into the back room to sign the deal that turned into a 7k downpaymen I did not want or prepare for based on what had been said to me originally. I moved forward with the deal but was disappointed in the fact that that had changed so drastically. Other than that I was treated well and am the proud new owner of my dream truck. Thank you Mike and the Korum team for making my dream a reality. More
Truck shopping I had probably the best vehicle buying experience today I have ever had. The staff at Korum Ford were friendly, helped answer all my questions, and ma I had probably the best vehicle buying experience today I have ever had. The staff at Korum Ford were friendly, helped answer all my questions, and made the experience a pleasant one. Fast service and getting me set up with financing quickly made it easy to drive away with the new truck I hoped for. More