Korum Ford-Lincoln

Willing to talk and sold a vehicle It was Sunday and Clarence Needam was working when I stopped by to look at a vehicle I saw advertised. He greeted me with a smile and a handshake. I a It was Sunday and Clarence Needam was working when I stopped by to look at a vehicle I saw advertised. He greeted me with a smile and a handshake. I asked him if he was "motivated" to sell a vehicle. He told me that he was "motivated" and that is why he was working on a Sunday. Clarence found the vehicle in the ad and brought it up front for inspection. After a short test drive, my wife and I came back to the lot and Clarence was helping another customer. The sales manager Alex brought us in to his office to discuss price. After a few moments of exchanging thoughts and ideas and price, we purchased the vehicle. Our experience was easy. Clarence and Alex were both wonderful to work with and we felt that our needs were met. After a few days, we picked up the vehicle and it is now in our garage dry and warm. Thank you to Korum Ford and their great employees for their professionalism, kindness, and a willing to listen to what I was looking for in a vehicle. They made a sale and a happy customer out of me. Note: I am a Ford type guy and believe in their product. I also own a 1997 Ford F350 crew cab diesel truck and a 2011 Ford Escape and both are still going strong. Keep up the great work. More

Superior Service from Mike Zolman! Mike Zolman was phenomenal! I stopped in to ask some questions and was directed to Mike Z. He was friendly and professional and went above and beyond Mike Zolman was phenomenal! I stopped in to ask some questions and was directed to Mike Z. He was friendly and professional and went above and beyond to meet our needs. Mike LISTENED to us and provided options verses being a pushy salesman just trying to get a sale. He was real and genuine, we honestly felt like he cared and wanted to help. His focus was us not himself and his service reflected that! Mike's professional, sincere service made the difficult task of car/truck buying easy and stress free! Go see Mike Zolman! More

Easy, Low key, Frendly, Efficient buying process great atmosphere, friendly and knowledgable people, fair price. Tom Horne is great to work with. Pleasant atmosphere, worth a little extra distance great atmosphere, friendly and knowledgable people, fair price. Tom Horne is great to work with. Pleasant atmosphere, worth a little extra distance to check out. More

I want to thank Elwood Woody Johnson for helping my husband N I . We bought a car n I didn’t trust no dealership after our last buy in Auburn Wa after our visit with Woody I trusted Him deeply . He lis husband N I . We bought a car n I didn’t trust no dealership after our last buy in Auburn Wa after our visit with Woody I trusted Him deeply . He listen to us . You have a great employee his name is Woody . Thank you Rob for the great service also More

Thanks to Woody car sales you did great job . I never thought any one get my wife’s approval. From our last bad event in Auburn wa at car sales . But you won her n made her very happy on the car we bough thought any one get my wife’s approval. From our last bad event in Auburn wa at car sales . But you won her n made her very happy on the car we bought also thank you Ron for help on explaining about our new car More

Strait forward, fast, easy process. Was very pleased with Mike Zolman and my buying experience. Best new car buying experience. I would buy here again. Mike Zolman and my buying experience. Best new car buying experience. I would buy here again. More

Leasing my new Ford Edge Tom Horne made the entire experience of leasing a new Ford Edge absolutely stress free. He explained every wonderful feature on this Edge. Tom was a g Tom Horne made the entire experience of leasing a new Ford Edge absolutely stress free. He explained every wonderful feature on this Edge. Tom was a gentleman, and was extremely patient, and helpful throughout the process of leasing this new Ford Edge. My hats off to Jeff Beaty (General Sales Mgr) and Mike Guetle ( Sales Manager) and Frank Potis ( Finance Mgr) working as a team to make sure my leasing experience ran smoothly, and that it did.!!! More

Elwood Johnson is fantastic. No pressure, but absolutely accommodating. He goes out of his way to make the sale right for you. He worked hard to find us the right vehicle at the right price. accommodating. He goes out of his way to make the sale right for you. He worked hard to find us the right vehicle at the right price. More

I am happy with my purchasing experience. The sales person, Tom, was straightforward and we did not have to Dicker. The overall experience went relatively quickly, and I am happy to have my new Escape. person, Tom, was straightforward and we did not have to Dicker. The overall experience went relatively quickly, and I am happy to have my new Escape. More

Great Vehicle, Awkward Purchasing Moments We love the car, it is just like, if not better than the many reviews of it we studied. We were though, frustrated, or at times in an awkward position We love the car, it is just like, if not better than the many reviews of it we studied. We were though, frustrated, or at times in an awkward position in that we could not pin down the dealership to components within the car we could be happy with. Just did not like the ‘packages’ that were put before us. There was no negotiation on this. All questions directed to those points were deflected to, that’s the way Lincoln sets things up. So, in the end, you never get to talk with anyone who can make a decision on your behalf. Their responses consistently made us feel like Big Brother was just outside of the window, but you could never see them. Very frustrating like I said. Having stated this, the individuals we did speak with from sales, to online, to business dept. were in fact, very nice and accommodating. Our bottom line watchline though would caution against any hope of negotiation. It doesn’t exist! More