
Koons Woodbridge Buick GMC
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 61 reviews
Service Contract Scam We purchased a vehicle with them and bought a service contract. It was explained to me that as little no as we went to our selling dealership we would We purchased a vehicle with them and bought a service contract. It was explained to me that as little no as we went to our selling dealership we would pay no deductible go anywhere else pay 100 bucks. Go in to have a repair done and boom hundred bucks. I’m like no this is my home dealership. Bottom line I was hustled that whole thing I was told was a lie and now I’m having to pay. I don’t mind it’s a hundred bucks but my issue is the way we was told was dishonest and it just reminded me of the used “car salesman.” Furthermore, call customer service and everyone is unbelievably rude. This whole ordeal has just made me not ever want to purchase another GM product again. Truly disappointing because 3 of my past 4 vehicles were GM products. SMH More