Koons Woodbridge Buick GMC

This purchase was done a few weeks ago; however, instead of happiness of having a new car, the feeling of being cheated and dehumanized is still lingering and upsetting. My family and I experienced worst cu of happiness of having a new car, the feeling of being cheated and dehumanized is still lingering and upsetting. My family and I experienced worst customer service we’ve ever experienced during and even after the purchase. All this was because of our language barrier and our trust in the salesman, Crist and his managers including finance managers. Their deceptive approach includes over promises and exaggerations, has led us into undesirable the purchase. We will include much more details soon. More

This dealership was really willing to work with us on our new truck purchase. We handled a great deal online. But we went into the dealership as well. I would definitely recommend this dealership. Easy t new truck purchase. We handled a great deal online. But we went into the dealership as well. I would definitely recommend this dealership. Easy to work with everyone involved with our purchase. More

This was the best experience I had ever had at a dealership. The people were friendly, helpful, and very knowledgeable. Such a pleasant experience. dealership. The people were friendly, helpful, and very knowledgeable. Such a pleasant experience. More

Not my first rodeo. Best experience I have had buying.a vehicle from a dealer. Will be returning next go around. Meraj and Diego were the best. Best experience I have had buying.a vehicle from a dealer. Will be returning next go around. Meraj and Diego were the best. More

Koons Service Department was top notch. Very polite, professional, service was done on time as promised. I’d definitely recommend them to friends and relatives. Very polite, professional, service was done on time as promised. I’d definitely recommend them to friends and relatives. More

They kept me informed of the aspect of my service and when they would complete when they would complete More

They are on time fix what needs to be fixed and doesn’t sugar coat the cost but works with the clients. Wonder people !!! sugar coat the cost but works with the clients. Wonder people !!! More

These guys get 5 stars. If you're near Woodbridge VA and looking for a car or truck you've got to check out Koons in Woodbridge VA. These folks are like the friendly neigh If you're near Woodbridge VA and looking for a car or truck you've got to check out Koons in Woodbridge VA. These folks are like the friendly neighbors who always give you straight-up advice. I felt like trust was their main game, no sneaky stuff. The prices? Spot on. Felt like I walked away with a genuine good deal. And their selection? Everything from cool rides for a night in DC. to sturdy trucks for Virginia road trips. If you want an stress-free car hunt with real folks, hit up Koons In Woodbridge VA. 10/10 customer service! More

Went into the dealership after I got an instant offer online for my car. 2019 Buick Encore. Online offer was 11500. Got to the dealership and their appraiser offered me 7,900. CARVANNA offered me $15500. online for my car. 2019 Buick Encore. Online offer was 11500. Got to the dealership and their appraiser offered me 7,900. CARVANNA offered me $15500. Then they did a CARVANA price and it came back at 8900. Do your due deligence and walk away. They were really only interested in my car of it was a trade. More

I did not have appointment , since I was off from work I decided to go change my tires and do other services. I could fund Mr Dan business card I have on my previous service, I drove to Buick, I was welcome decided to go change my tires and do other services. I could fund Mr Dan business card I have on my previous service, I drove to Buick, I was welcome by Mrs Doane take care my car and the time I was there she come to update the progress. When the work finished she come to get me to the waiting room. Very satisfied about the service and the time. I ask again Mr Dan is business card so I can call next time. I am very pleased with the professionalism and knowledge. Thank you job well done. More