
Koons Woodbridge Buick GMC
Woodbridge, VA
Filter Reviews by Keyword
By Type
Showing 59 reviews
Horrible experience! I drove 2 1/2 hours each way for a pre-scheduled appointment to see a vehicle. We had already discussed trade-in value and sales agreement terms, etc I drove 2 1/2 hours each way for a pre-scheduled appointment to see a vehicle. We had already discussed trade-in value and sales agreement terms, etc. After I test drove the vehicle and we were discussing purchasing terms and another salesman approached to inform us the vehicle was just sold to another client. Shady business practices!!! More
This purchase was done a few weeks ago; however, instead of happiness of having a new car, the feeling of being cheated and dehumanized is still lingering and upsetting. My family and I experienced worst cu of happiness of having a new car, the feeling of being cheated and dehumanized is still lingering and upsetting. My family and I experienced worst customer service we’ve ever experienced during and even after the purchase. All this was because of our language barrier and our trust in the salesman, Crist and his managers including finance managers. Their deceptive approach includes over promises and exaggerations, has led us into undesirable the purchase. We will include much more details soon. More
This dealership was really willing to work with us on our new truck purchase. We handled a great deal online. But we went into the dealership as well. I would definitely recommend this dealership. Easy t new truck purchase. We handled a great deal online. But we went into the dealership as well. I would definitely recommend this dealership. Easy to work with everyone involved with our purchase. More
This was the best experience I had ever had at a dealership. The people were friendly, helpful, and very knowledgeable. Such a pleasant experience. dealership. The people were friendly, helpful, and very knowledgeable. Such a pleasant experience. More
Not my first rodeo. Best experience I have had buying.a vehicle from a dealer. Will be returning next go around. Meraj and Diego were the best. Best experience I have had buying.a vehicle from a dealer. Will be returning next go around. Meraj and Diego were the best. More
Koons Service Department was top notch. Very polite, professional, service was done on time as promised. I’d definitely recommend them to friends and relatives. Very polite, professional, service was done on time as promised. I’d definitely recommend them to friends and relatives. More