Koons White Marsh Chevrolet

Great Experience I cannot say enough about my experience at Koons Chevrolet. They made it so easy to buy. First off, they had a tahoe in a color I never saw before. I I cannot say enough about my experience at Koons Chevrolet. They made it so easy to buy. First off, they had a tahoe in a color I never saw before. I only buy black or white cars, period. This was grey/dark tan with 22 inch black rims. (Kudos to your marketing team for sending me the email with the picture of this truck!) I was planning to buy in March and the color combination and price made this deal too good to pass up. (I bought in November) I have friends very high up at 2 other local chevy dealerships who could not come close to matching this price, they told me to get it in writing and they still warned me that Koons would probably not honor the price when I got there, saying I didnt qualify for this incentive or that incentive. Enter Preston Straub (sales) - I told Preston that I was coming from over 2 hours away and if I got there and he raised the price, we were fighting! Preston sent me a quote and reassured me that the price would not change. I arrived very skeptical and worried that I was about to get upset and the exact opposite happened. Preston welcomed me with a big smile and very strong handshake (glad we didnt fight) and he not only honored the price, but he took another $50 off so I could take my wife out to celebrate (Im in Sales and had to negotiate some right) I wouldnt hesitate to reach out to Preston in the future, he was really great to work with! He got me in and out within an hour or two. Love the car and the experience I had @ Koons! More

Great Dealership to deal with Preston Straub, my Sales Consultant, was a pleasure to deal with. He was straight forward in coming to an agreed upon price and terms. I highly re Preston Straub, my Sales Consultant, was a pleasure to deal with. He was straight forward in coming to an agreed upon price and terms. I highly recommend purchasing a vehicle through him. More

Always a great experience I have bought several vehicles from koons and highly recommend them from start to end always a great experience Buddy and the team are great! I have bought several vehicles from koons and highly recommend them from start to end always a great experience Buddy and the team are great! More

"Best Sales Experience" I actually found Morgan from reviews left online and from first meeting her, I knew my trip was worth the drive. Morgan made sure that my car buying e I actually found Morgan from reviews left online and from first meeting her, I knew my trip was worth the drive. Morgan made sure that my car buying experience was a great one. Morgan displayed a very calm demeanor in her approach to selling. She was polite, welcoming and very knowledgeable. Morgan explained in detail every question I had regarding the vehicle and it was certainly a joy to work with her. From test driving, to signing papers, I was out of there with my vehicle in record time. I would surely recommend her to friends and family looking to purchase. Keep up the great work Morgan. You're an outstanding Sales employee! ? Cheers! Andrea Harris More

Love our new car! We came to Koons having recently moved to Baltimore from DC. Having not owned a car in several years, we were a little anxious, but Ryan put us at eas We came to Koons having recently moved to Baltimore from DC. Having not owned a car in several years, we were a little anxious, but Ryan put us at ease from the beginning. He worked with us in the price range we knew we could afford, and we left the dealership very happy in our new (to us) Accent. Everyone we interacted with was super kind and helpful. Beginning to end, it was a wonderful experience. More

Won’t return I bought a three year old truck and the bed cover was destroyed and held together with duct tape. At first they said they won’t replace it and then sa I bought a three year old truck and the bed cover was destroyed and held together with duct tape. At first they said they won’t replace it and then said it would be replaced. I was told the day i walked out of the dealership with the truck it would be ordered. A month later and still no cover so i called and was told it was being ordered then. Sounds to me like it was never going to be ordered like it was promised and agreed upon. I’d take my business elsewhere if i could do it again. More

Absolute Perfect Pairing By Our Salesman Saved MyLife I would Love to do some kind of write up about You specifically Choosing that Car for us with 2 Rookies in the house Tho they were Not in the car eith I would Love to do some kind of write up about You specifically Choosing that Car for us with 2 Rookies in the house Tho they were Not in the car either time I was rear Ended, it was a truck all steel big Chevy & then a 26 foot Tractor Trailer & Tho My car was Totaled and I have been Hurt, it was Not the car that hurt me, it saved My life. No Glass Broke & No Blood was Spilled! Basically makes you & your Knowledge & heart for a customer/ friend & protecting our 2 rookies a Match Made in Heaven.s. We are now looking for 2 More cars and Most definatley trust you are Listening to Our Specific Needs & Working as Best as you can to Make that kind of match for all of us again. God bless you Ed & Koons for faking the time to listen. More

Fun very caring people! Great service very well organized gives people a lot of options! Made the day fun with the jokes, loved attention to customer, and overall a great pla Great service very well organized gives people a lot of options! Made the day fun with the jokes, loved attention to customer, and overall a great place to buy a car! More

Easiest and most informative car buying experience ever Buddy Price took care of me like I was family. He made me feel I got the best deal and he was so extremely knowledgable of the vehicle and the dealers Buddy Price took care of me like I was family. He made me feel I got the best deal and he was so extremely knowledgable of the vehicle and the dealers policies. I had complete peace of mind leaving the dealership in my new car! More

New 2018 Impala I am very impressed with the service I received from Preston and the dealer. I was pleased with the money received from my trade in which made it easi I am very impressed with the service I received from Preston and the dealer. I was pleased with the money received from my trade in which made it easier to make the purchase I wanted. There were no pressure and Preston was very patient and wanted me to make the ultimate decision. My son purchased his car from Koons last year from Koons also. More