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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,177 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,177 reviews

July 13, 2019

Richie was great. Very friendly and helpful. Had a great experience at Koons of white marsh. Richie Ramkelawan was totally honest with us about everything. Kelly Paris More

by Happy Chevy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Ramkelawan
Jul 15, 2019 -

Koons White Marsh Chevrolet responded

Thank you for your kind review of Koons White Marsh Chevrolet. Your positive feedback about Richie and Kelly is appreciated and I hope we see you again soon. Have a great day!

July 11, 2019

Don’t trust their quoted prices. After searching for a Tahoe for my son for a month or two, we found one on the Koons Chevrolet White Marsh website. After speaking to John Spahn, sale More

by Samuel Beiler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin Simon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Spahn
Jul 25, 2019 -

Koons White Marsh Chevrolet responded

We once again apologize for the pricing error. As you know, the vehicle in question was a specialized vehicle that had additional upfitted parts added to the vehicle. Due to a glitch in the pricing feed from one system to another, the pricing was not immediately updated. As soon as we were aware there was a concern, a member of management reached out to you to notify you of the discrepancy and give you an updated price. We did not ask for a deposit or allow you to come from out of state to see the vehicle, as a"bait and switch" was not at all our intention. An error was made on 1 of over 1,000 in-stock vehicles with a specialty unit in a unique situation and we notified you immediately upon discovering this. Additionally, we made a pricing concession in an attempt to offset the cost of the package and offered you alternative vehicles that would be at the same price without the package. While we made an error, we also worked hard to resolve your concern. We are sorry that this is not acceptable to you and wish you the best.

July 09, 2019

Wow the best dealership Morgan is the best! She relieved any stress and was there to welcome us to the dealership with her wonderful personality! I am so glad Morgan was th More

by Camaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chernault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheri Rohal
Jul 09, 2019 -

Koons White Marsh Chevrolet responded

We agree that Morgan is the best! It's wonderful to hear that she supported you through your purchasing process and made it as stress-free as possible. Thank you so much for your rave review!

July 08, 2019

Great Atmosphere I had a great experience at Koons White Marsh. Morgan made it enjoyable. She has great personality which kept me laughing because it can be a bit tr More

by Mward209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Berg, Koons Automotive
Jul 08, 2019 -

Koons White Marsh Chevrolet responded

We loved reading about your recent experience at Koons White Marsh Chevrolet! It's great to hear that Morgan made what can be a stressful situation as easy as possible. Thank you very much for your review and business. We hope you love your new car!

July 07, 2019

Great experience Morgan did a great job and was not pushy at all. We felt that she genuinely cared about our finances and goals for buying what we needed. She makes More

by danielle moretz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew (finance)
Jul 08, 2019 -

Koons White Marsh Chevrolet responded

Danielle - We truly care about our customers and it's wonderful that this came through during your experience! We especially love to hear that Danielle listened to your needs and goals when it came to finding the best car. Thanks so much for your great review, we wish you safe driving!

July 07, 2019

Koons White Marsh Chevrolet shining star is Morgan Anderson. I'm so lucky that Morgan was available when I arrived to check out the Equinox. I've never had a stress-free experience purchasing a car in my life. More

by Donna Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Koons White Marsh Chevrolet responded

Hi Donna - We are so glad that Morgan delivered your first stress-free car-buying experience! This is exactly what we want for our guests and it really means a lot to earn your five-star review. Thank you very much for coming to Koons White Marsh Chevrolet!

July 06, 2019

The BEST car-buying experience I've ever had I've purchased a number of new cars in the past and this was by far the most efficient transaction I've ever had. I showed up less than an hour befor More

by Cousin VInny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Koons White Marsh Chevrolet responded

For you to say you had the best car-buying experience with us at Koons White Marsh Chevrolet makes our day! We are overjoyed that Morgan helped you get into exactly the truck you wanted, at the right price too. Thank you so much for posting about your experience!

July 05, 2019

Morgan was so helpful listen to everything I was looking for This is my second car purchase here .Morgan and team were very helpful.Morgan went out of her way to find what I was looking for.Thank you Morgan . More

by Michele1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2019 -

Koons White Marsh Chevrolet responded

Thank you for sharing your positive experience with Koons White Marsh Chevrolet! We appreciate your kind words about Morgan and I hope we see you again soon.

July 05, 2019

Outstanding customer service Morgan is responsive, efficient, flexible, and transparent. I wouldn't hesitate to buy from Koons White Marsh again primarily due to my experience wor More

by cato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2019 -

Koons White Marsh Chevrolet responded

It's great to hear that you had such a good experience working with Morgan to purchase your new car! Transparent, responsive, efficient, and flexible are all wonderful compliments and we take pride in this. Thank you for choosing Koons White Marsh Chevrolet!

July 04, 2019

Morgan..🥰 I had the best experience buying my first brand new car with Morgan and joy! They both were so helpful in explaining every detail every process throug More

by Vprettyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2019 -

Koons White Marsh Chevrolet responded

Thank you for taking the time to review Koons White Marsh Chevrolet! It really means a lot to hear that you had a great car-buying experience with Morgan on our team and I hope we see you again soon. Enjoy your new car!

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