Koons White Marsh Chevrolet

NEVER PURCHASE A CAR FROM THIS LOCATION. The financial department are not honest. The service department does the bare minimum. My daughter took her car in for her free oil change and top of all Fluids. T department are not honest. The service department does the bare minimum. My daughter took her car in for her free oil change and top of all Fluids. The same day this service was done my daughter heat was not blowing out heat. This problem NEVER Existed prior to her service appointment on 1/11/22. I had my mechanic come out to diagnose the problem. There was very little antifreeze, and I have pictures. My daughter has not had this car for a year and there are no leaks. I called the service department and I asked what services are provided with the free oil change. I was told they top off all fluids. I then mentioned that there was little to none antifreeze in my daughter car. I was told “well I’m sorry that it was missed, what do you want me to do about it”. I’m Beyond floored, and I am reaching out to corporate about this matter. More

Buddy is the BEST! Trust- worthy. Kind Scott was very Buddy is the BEST! Trust- worthy. Kind Scott was very kind also explained concerns Dealership beatiful and very clean. Thank you. Buddy is the BEST! Trust- worthy. Kind Scott was very kind also explained concerns Dealership beatiful and very clean. Thank you. More

This is our second vehicle from Koons of White Marsh and Buddy Price. It was a pleasure doing business with him almost 4 years ago so I didn’t hesitate to call him when we were ready to get another vehicle Buddy Price. It was a pleasure doing business with him almost 4 years ago so I didn’t hesitate to call him when we were ready to get another vehicle. He’s top notch, efficient and thorough! He sent me videos of the suburban I was interested in, we did almost all the paperwork over the phone so all we had to do was walk in and sign. He was great with my daughter too so that was an added bonus. I highly recommend Buddy Price to all my friends and family!! I’ll be back in a couple more years too! More

Buddy was fantastic. Helped me get everything together quickly and made the process easy. I would definitely recommend seeing him if you’re looking into buying a new vehicle. quickly and made the process easy. I would definitely recommend seeing him if you’re looking into buying a new vehicle. More

Sidney Brooks has been excellent to work with…. He's knowledgable and friendly! Quickly responded via text and went out of his way to provide videos and additional information upon request! Definitel knowledgable and friendly! Quickly responded via text and went out of his way to provide videos and additional information upon request! Definitely recommend asking for him by name! More

Sydney Brooks and Jerry Morreale were amazing to work with! My husband and I will be using them for all our future purchases! We live in DE, about 3 hours away. I made a phone call around 4pm to inquire with! My husband and I will be using them for all our future purchases! We live in DE, about 3 hours away. I made a phone call around 4pm to inquire about new 2022 Tahoe and trading in my 2019 Traverse. I first spoke with Sydney Brooks, who was friendly and answered ALL my questions clearly and timely as well as provided a personalized video for me to see this vehicle. Needless to say by 9pm, with the help of Jerry, this vehicle was mine and I was given a great trade in on my Traverse (unseen). They also delivered it to me the next day and picked up my trade. AMAZING service! Easiest car buying experience I’ve ever had! More

We love Koons, and the staff! Service is great too! They treat us like family! This is my 3rd car from them! We're life long customers. treat us like family! This is my 3rd car from them! We're life long customers. More

Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

The process was quick and easy. Buddy handled most of it over text message. With my disability it really helped me. Once I came to the dealership everything moved along very smooth. I have never liked buyin over text message. With my disability it really helped me. Once I came to the dealership everything moved along very smooth. I have never liked buying a car because of how the process get dragged out. However I would buy here again. Without hesitation More

This is our 3rd purchase from Koons White Marsh. I think that speaks volumes not only to the establishment but to our amazing salesperson Buddy!! that speaks volumes not only to the establishment but to our amazing salesperson Buddy!! More