Koons White Marsh Chevrolet

These gentlemen couldn't have been nicer, and they were nice in a sincere way not just to make a sale. They bent over backwards to get me the specific car I wanted at the price I wanted to pay. I say the nice in a sincere way not just to make a sale. They bent over backwards to get me the specific car I wanted at the price I wanted to pay. I say they got me a "specific" car because the model year is drawing to a close so they had the car I wanted delivered to White Marsh, MD from Lumberton, NC! If the Service Dept. does as well as the Sales Dept., they will have a customer for life. The staff actually made spending thousands of dollars a happy experience. More

The car buying experience can be major drudgery...something to despise. Not at Koons Checy in Whitemarsh MD. The salesman Ryan was friendly, outgoing, knowledgable, and honest in his discu drudgery...something to despise. Not at Koons Checy in Whitemarsh MD. The salesman Ryan was friendly, outgoing, knowledgable, and honest in his discussions with me about the 2011 Malibu I bought. My credit isn't the best but the secured a 6.9% rate for me and this enabled me to buy a new car versus a used one. Ryan and Tim worked this out and Mr. Stack wrapped it up. I will recommend Koons Chevy to my friends, family and colleagues at work as the place to go fo an honest deal! Jim Vivian More

The steering on my vehicle went out and I had it towed to Koons Chevrolet for an appointment early the next day. Everyone that I spoke to was very friendly and the work they did was top of the line. My only Koons Chevrolet for an appointment early the next day. Everyone that I spoke to was very friendly and the work they did was top of the line. My only complaint is that I needed to call repeatedly to find out the status of the vehicle and when it would be done. A call from them during the three days my vehicle was in the shop would have really been appreciated. Overall I was satisfied with my experience with them and I would recommend other customers. More

I was approached immediately as I enter the showroom. The salesman listen to my questions and did not try to influence my decsion. I originally was looking for used but opted for a new vehicle, after David p salesman listen to my questions and did not try to influence my decsion. I originally was looking for used but opted for a new vehicle, after David pointed out the pros and cons of each.Chuck came over to close the deal offering different ways to purchase the vehicle. Again he did not try to influence my choice, he just presented my options. I did not feel any pressure to purchase and would definitely recommend this dealer to my friends and family. Also by the time I had finished siging the paperwork. My car was cleaned and filled with gas ready to go! Now that is service. More

Everyone was very helpful and knowledgable about any car we asked about. We would definitely purchase another car from Tim Berg and out salesman Jared. We are very happy with our new Equinox! we asked about. We would definitely purchase another car from Tim Berg and out salesman Jared. We are very happy with our new Equinox! More

Debbie was my fist point of contact. She was very professional, quick to respond to my requests and got us set up with a test drive all in the same day. Randy Law was great and an above outstanding s professional, quick to respond to my requests and got us set up with a test drive all in the same day. Randy Law was great and an above outstanding salesman. He was beyond knowledgeable and answered all our questions. He made us feel very comfortable and offered suggestions without pressure. Sheri was more than accommodating and assisting with processing our finance documents. She worked efficiently and expeditiously. Having a Camaro of her own, she shared her great experiences with the vehicle - wish we greatly appreciated. I will definitely recommend Koon's White Marsh Chevrolet - but mostly will tell others the great experience we had thanks to the above persons. More

I have had some bad experiences buying cars, this was by far the worse. We were looking an inexpensive used car, found one in Koons inventory and called. Wayne told us better hurry, someone else coming to far the worse. We were looking an inexpensive used car, found one in Koons inventory and called. Wayne told us better hurry, someone else coming to look. The car wasn't there, wasn't the same make, and he knew nothing about the car he was trying to sell us. I hope Wayne is the son of the owner, may be the only way he keeps working there. More

This is a great dealership to work with! In this economy, you need a dealer that will keep your interests in mind and give you the best bang for your buck. This is what they did for me. Tim Berg is the sales you need a dealer that will keep your interests in mind and give you the best bang for your buck. This is what they did for me. Tim Berg is the sales manager and I really recommend working with him. He has been nothing but respectful and professional in our dealings. A++++!!! More

They are friendly, fast, and helpful. Tim Berg is very knowledgeable and makes the experience, a pleasurable one. I had no issues with the buying and process and when I brought my car back in for maitenen knowledgeable and makes the experience, a pleasurable one. I had no issues with the buying and process and when I brought my car back in for maitenence it was covered under the warranty. All experiences have been good to date. More

I dont have perfect credit and when I contacted other dealers, felt they were not willing to at least try. My salesperson, Darryl Jacks was excellent, he said he would do whatever he could to help me. dealers, felt they were not willing to at least try. My salesperson, Darryl Jacks was excellent, he said he would do whatever he could to help me. I thought I would have to get a used car but ended up getting a 2011 Chevy Malibu. Everyone at Koons was so nice and helpful. I recommend anyone looking for a new or used car, go to Koons. More