Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent service department. Keeps you informed throughout service. Sales dept was great when purchased truck Keeps you informed throughout service. Sales dept was great when purchased truck More
Overall great experience, everyone there was nice and we were able to get exactly what we were looking for. were able to get exactly what we were looking for. More
Took me on time and I was in and out in no time. They explain what services they did. They explain what services they did. More
Brought in my 2025 Equinox EV for a check of the telematics module. The vehicle got into the service bay pretty quickly and I was out within a couple of hours - much quicker than anticipated. Josh p telematics module. The vehicle got into the service bay pretty quickly and I was out within a couple of hours - much quicker than anticipated. Josh put in the request for the replacement telematics module, so I'll be back again for that procedure whenever the back-ordered part arrives. EV technician team seems to be well equipped to provide service as needed. Good communications and friendly staff all around. More
Been coming since 2014 and always good service from appts to repairs and tech Christian Gutierrez is outstanding too as well as shuttle driver Mr Bill thank all so much to repairs and tech Christian Gutierrez is outstanding too as well as shuttle driver Mr Bill thank all so much More
Should inform customers of hours of service and pickup Cashier use to be open till 7 I was running late got to shop by 6:15 could not get my vehicle Cashier use to be open till 7 I was running late got to shop by 6:15 could not get my vehicle More
Mohammod is absolutely amazing! The level of customer service he provided was outstanding. He truly went above and beyond to help me, and that kind of dedication is rare to find the The level of customer service he provided was outstanding. He truly went above and beyond to help me, and that kind of dedication is rare to find these days. You can’t put a price on service like that. Highly recommend! More
Service was down in a timely manner. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. Sales manager was excellent. Very knowledgeable of my issues and quickly resolved. Will definitely be visiting Koons again. More
Service was excellent. Customer service rep was pleasant. Really wish there was an area that my car could be washed. That would be a great convenience for me. Customer service rep was pleasant. Really wish there was an area that my car could be washed. That would be a great convenience for me. More
Was told 2 hours. It was less than an hour. Thank you and I was able to redeem a coupon off the website. Every little bit helps with times we are experiencing 😊 It was less than an hour. Thank you and I was able to redeem a coupon off the website. Every little bit helps with times we are experiencing 😊 More






