Koons White Marsh Chevrolet

went there to purchase what would have been our fourth purchase from Koon’s but no customer loyalty and to prove that I purchased a new suburban from another dealer with same sticker price for thousands l purchase from Koon’s but no customer loyalty and to prove that I purchased a new suburban from another dealer with same sticker price for thousands less and the dealer was pulling vehicle from another dealer and it had a Koons’ tag on it. It was one of the vehicles I was negotiating with Koons but they couldn’t get price where we needed to be. With that said Koon’s service department is excellent and I would highly recommend their service department. More

Customer service was very nice about my car. The service manager, which is name was Christian was directly to the point and I will will bring my car back there to have a service thank you. The service manager, which is name was Christian was directly to the point and I will will bring my car back there to have a service thank you. More

The service managers are very attentive to what you want done for your vehicle and they always try to fine the best cost effective way to get it done. done for your vehicle and they always try to fine the best cost effective way to get it done. More

overall this was an excellent experience. The sales rep and managers to the time to find a vehicle that matched my crazy requirements and bring it in to the dealership. The sales rep and managers to the time to find a vehicle that matched my crazy requirements and bring it in to the dealership. More

Everything went very good. No complaints.. they took me on time, and finished earlier than usual. No complaints.. they took me on time, and finished earlier than usual. More

Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

Took me on time and I was in and out in no time. They explain what services they did. They explain what services they did. More

Overall great experience, everyone there was nice and we were able to get exactly what we were looking for. were able to get exactly what we were looking for. More

Mohammod is absolutely amazing! The level of customer service he provided was outstanding. He truly went above and beyond to help me, and that kind of dedication is rare to find the The level of customer service he provided was outstanding. He truly went above and beyond to help me, and that kind of dedication is rare to find these days. You can’t put a price on service like that. Highly recommend! More

Brought in my 2025 Equinox EV for a check of the telematics module. The vehicle got into the service bay pretty quickly and I was out within a couple of hours - much quicker than anticipated. Josh p telematics module. The vehicle got into the service bay pretty quickly and I was out within a couple of hours - much quicker than anticipated. Josh put in the request for the replacement telematics module, so I'll be back again for that procedure whenever the back-ordered part arrives. EV technician team seems to be well equipped to provide service as needed. Good communications and friendly staff all around. More