Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Mac and the finance team were amazing. I knew what type of car I was looking for and I had a price point in mind. They worked with me and made me want to come back again even though I didn I knew what type of car I was looking for and I had a price point in mind. They worked with me and made me want to come back again even though I didn’t buy a Chevy. Check out the recently used car inventory. Worth a visit More
My first service on my 2023 Chevrolet Malibu was very successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very poli successful. The service advisor Chris was very knowledgeable about the maintenance services required for the mileage on the vehicle. He was very polite and friendly during our interaction. I had received a recall notice for the rear backup camera and was told that the technician would test it prior to replacing. It the span of 2 1/2 hours the tech changed my engine oil and filter, engine air filter, windshield fluid, rotated the tires, replaced cabin air filter and performed a test in the rear backup camera. I was impressed with the performance of all these tasks in a short period of time. The rear backup camera failed function testing and was told that I would be notified when the new backup camera has arrived. Very impressed with the quality and care that Koons Chevrolet of White Marsh has delivered to their customers! More
I’m very pleased with the first service performed on my 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had receive 2023 Chevrolet Malibu. The service manager was informative and knowledgeable about the mileage based maintenance process of my vehicle. I had received a recall for the rear backup camera and the service tech tested it and the camera failed the function test. I was informed that when the new backup camera that was ordered arrives they would contact me to bring my vehicle back for replacement. Koons Chevrolet in White Marsh is very competent and reliable with all my service needs! Thank you! More
This dealership is great, my Service adviser Nicholas Guyton is the absolute best. He answers all questions and explains everything so that you can make very informed decision about maintaining your veh Guyton is the absolute best. He answers all questions and explains everything so that you can make very informed decision about maintaining your vehicle at its optimal level. Could not ask for a better service advisor More
The team at Koons Chevrolet white Marsh Service Center are Professional and fast. Pleasant experience. are Professional and fast. Pleasant experience. More
Clean, friendly people, large inventory. Easy to find what I wanted, unfortunately I did end up with a different vehicle Easy to find what I wanted, unfortunately I did end up with a different vehicle More
Very good purchase process. I came in for a specific vehicle and it was ready when I arrived. Koons offered me a fair trade for my previous vehicle and found great financing for I came in for a specific vehicle and it was ready when I arrived. Koons offered me a fair trade for my previous vehicle and found great financing for me. Tim Althoff (sales) and Shane Floyd (finance) made the trucky buying process smooth and painless. More
It’s always a pleasure being serviced there! The staff they have makes looking around at faces enjoyable. The staff they have makes looking around at faces enjoyable. More
This dealership likes to conduct a hard-pull on your credit, even though you dont want them to, nor financing with them. It is not needed, even though i was from out of state. They say its corporate pol credit, even though you dont want them to, nor financing with them. It is not needed, even though i was from out of state. They say its corporate policy, but when i asked to see the policy in writing numerous times, they ignored me. If i didn't let them pull my credit i would have to wait 5-7 days and travel back to get the car i bought. Then when I would not accept their add-ons to the price of my car, they became very short and snippy with me. I will never use this dealership again and I do not recommend them to anyone. They even told me they have lost sales due to their corporate policies...but that was probably a lie anyway. More







