Koons White Marsh Chevrolet
White Marsh, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great, no complaints. Chris called and texted when my car was ready. As he said. Thank you. Chris called and texted when my car was ready. As he said. Thank you. More
I arrived and was greeted in minutes and was out the door to work in under 15 minutes. Received a text that my car was finished and ready for pickup. What a great service and quick. I will be back to work in under 15 minutes. Received a text that my car was finished and ready for pickup. What a great service and quick. I will be back More
I was truly pleased with the service I received from this dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. dealership. Everyone who assisted me in my vehicle-buying process was very professional and friendly. More
Fast and great service. A a a a a a a a a a a a A a a a a a a a a a a a More
Kelvin was a fantastic salesman. He was not pushy and didn’t pressure me into anything. It made for a very pleasant car buying experience. He was not pushy and didn’t pressure me into anything. It made for a very pleasant car buying experience. More
Vehicle was not as described, was missing parts seen on pictures, and was in fair condition at best. I brought it up to the sales person, made a very fair offer given the condition and replacement value (9 pictures, and was in fair condition at best. I brought it up to the sales person, made a very fair offer given the condition and replacement value (9% less asking). Another salesman sat down (introduced themselves as the sales manager!), and said best they could do is $200 off (+$300 if they ran my credit). The finance officer refused to take no as an answer to any additional warranties, so we went back and forth playing that game for another 10 minutes. They knew I had traveled from out of state and instead of being fair, they chose to make the sale on their terms alone. (And before I get some silly response about how the car was priced accordingly based on the options, save it. Options are only part of the equation.) And you wonder why there's no customers in the dealership on a Friday! More
Always a pleasure at Koons Whitemarsh Chevrolet. Josh our service advisor was excellent. Disappointed to see another position eliminated at Koons, their cashier. Just another example of when a bigg Josh our service advisor was excellent. Disappointed to see another position eliminated at Koons, their cashier. Just another example of when a bigger fish buys a smaller SUCCESSFUL family run business. The bigger fish promises everyone no changes will be made than starts to SQUEEZE EVERY NICKEL THEY CAN ! More






