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Koons White Marsh Chevrolet
White Marsh, MD
2,151 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area.
We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services.
BUY NEW OR USED VEHICLES
With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle.
Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles.
At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,151 reviews
September 12, 2026
This experience was absolutely atrocious! I had an appointment. I brought my vehicle in and waited over two hours to see that my vehicle had never even been touched and it was because it was I had an appointment. I brought my vehicle in and waited over two hours to see that my vehicle had never even been touched and it was because it was lunchtime. I asked the service associate how long it would take and they said because I had an appointment under an hour. I decided to take my vehicle and went to a local tune and lube just to get an oil change. I’m extremely disappointed in the service and extremely disappointed on how I was treated. Additionally, the service members proceeded to have their lunch at the front desk, eat pizza and barely acknowledge my presence when I walked to the desk to inquire about my vehicle. The environment was extremely unprofessional. I will never bring my vehicle back here nor will, I recommend this place to any colleagues or military service members. I will drive 100 miles before I decide to take it to this location. Unbelievable service.! More
by deevee3
Verified CustomerEmployees Worked With
I’m sure of his name he was fire military. He was very helpful and he wasn’t the service advisor that I checked my vehicle in with.
September 12, 2026
It was a great experience. I got a good deal and really like my new car. I got a good deal and really like my new car. More
by Topchef
Employees Worked With
September 12, 2026
Like the work but the time for diagnostic and repair was almost three weeks. Communication was lacking. almost three weeks. Communication was lacking. More
by tomeshafagbemi
Employees Worked With
September 12, 2026
Horrible Service, trunk was broken and I was told it would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. would be fixed the next day. I spoke with manager and they said the were not responsible. The worst car buying experience I have ever had. More
by N
September 12, 2026
Ryan was an excellent salesman. He listened to both what I did want and what I didn’t want in my next vehicle. I went to 4 other dealerships before Koons and Ryan was by far the bes He listened to both what I did want and what I didn’t want in my next vehicle. I went to 4 other dealerships before Koons and Ryan was by far the best. More
by DAVE2HEDO
Employees Worked With
September 08, 2026
The staff and management at Koons Chevrolet is among the best in the industry in every category. best in the industry in every category. More
by travisfarmer
September 07, 2026
the service was late. .. we arrived for our appointment on time....and the wait was 3 hours,,,,we were told that their was new people doing oil changes. But over all the s .. we arrived for our appointment on time....and the wait was 3 hours,,,,we were told that their was new people doing oil changes. But over all the service is always great..... More
by bullocke911
Employees Worked With
Christopher Szumlanski
September 07, 2026
Get rid of the AI tool when making appointments. I have an on going issue with my truck that your dealership previously worked and has since come back. I scheduled an appointment for an oil change a I have an on going issue with my truck that your dealership previously worked and has since come back. I scheduled an appointment for an oil change and tire rotation plus I wanted to get the issue looked at while you guys had it. The AI system couldn’t add the issue I needed looked at and I was told to mention it to my service advisor when I arrived. When I did that, I was told that they were backed up and couldn’t get to it that days and they would need my truck for longer to properly address the issue. I could not be without my vehicle for that long so I had to make an appointment a month out because that was the earliest day I can be with out my vehicle. Had I just been able to speaking with an advisor about my vehicle, I would’ve been able to have all my issues resolved. It is not customer friendly when I’m inconvenienced because of the technology you’re using. More
by zstaley93
Employees Worked With
Nicholas Guyton
September 07, 2026
After buying six vehicles, I bring my truck in for service and treated horrible by service advisor Christopher and the managers. I won’t ever buy another vehicle here ever again. The service departmen service and treated horrible by service advisor Christopher and the managers. I won’t ever buy another vehicle here ever again. The service department sucks!!!!! More
by skipolsen37
Employees Worked With
Christopher
