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Koons Westminster Toyota

Westminster, MD

4.7
1,301 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,301 reviews

May 22, 2026

good inventory, salesperson not aggressive, sales manager very respectful and willing to work to hit my target price More

by jemudrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
alex shor
May 23, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

May 22, 2026

Very friendly service. Setup an appointment ahead of time to take a look at a few specific new cars, did a test drive, then came back a week later and finalized the purcha More

by dmrfresh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Bruffy
May 23, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

May 22, 2026

I travel to this dealership for the quality and service; it is a long distance and slightly inconvenient, but KNOWING the work will be done correctly is of utmost importance to me. More

by Polock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoAnne Virgilio
May 23, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 22, 2026

The salesman new that the car he was selling me had cosmetic damage and said nothing. The transporter pointed out the damage to the salesman and he still said nothing to me about the damage. One tire w More

by armour.amos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Nelson
May 23, 2026 -

Koons Westminster Toyota responded

We are deeply sorry for any inconvenience this has caused you. Our team strives to provide the best service and we will take appropriate action to address your concerns. We apologize for any miscommunication and assure you that we will work to resolve this issue. Please reach out to us directly to discuss further. Thank you.

May 21, 2026

great, friendly service as always. We've been going here for 20 years. Always satisfied More

by rdyche
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

May 21, 2026

The dealership will work with you repair cost and will address any shortcomings on their part. More

by jjubinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

jjubinski, we really appreciate this positive review! Thanks so much!

May 21, 2026

Great service! Great advisor! Done in a timely manner. Efficient. Thank you for servicing my car! More

by mattandlizz4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
May 23, 2026 -

Koons Westminster Toyota responded

Thank you mattandlizz4! We hope to be of service to you again!

May 21, 2026

It's always a pleasure working with Molly when I bring my car in for service. She's professional, courteous, and goes over everything with me. She does a great job! More

by R. Lagrone
Recommend Dealer
Yes
Employees Worked With
Molly Bonnette
May 24, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

May 20, 2026

Milo handle everything in a very professional matter. I knew exactly what was being done to the car. More

by velsmet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
May 25, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

May 18, 2026

They did an excellent job. I was in and out really fast. They fit me in to work with my schedule. More

by ojkb7381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milo Dwars
May 22, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

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