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Koons Westminster Toyota

Westminster, MD

4.7
1,269 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,269 reviews

May 12, 2026

Service was on time, accurate, and I appreciated the customer portal to view the initial review and technician's comments. My car was ready before the promised time. More

by jburgenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Carlyle
May 11, 2026

Service was great and would recommend the service center. Courteous and timely. Relatively painless! Thanks! More

by seadylpatrick
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Stoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Conaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Koons Westminster Toyota responded

Thank you seadylpatrick! We hope to be of service to you again!

May 11, 2026

My second purchase from this dealership and both were great experiences. No haggling on price or issues. Very straightforward sale and great people to work with. More

by brad@atlanticaquatechpools.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Shor was excellent
May 22, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

May 09, 2026

This is the third Toyota I bought from Maty Ann at Koons. She is a great sales rep and the car is amazing quality, performance and workmanship. That's cc why I came back to Koons. More

by schlehrj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

Hello schlehrj, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 09, 2026

Prices were a little higher for me but overall my car got fixed and I’m happy with that and I liked the the video would like phone calls More

by rbkanejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick the mechanic
May 23, 2026 -

Koons Westminster Toyota responded

Hi, thank you for your review! Happy motoring!

May 09, 2026

As always the experience at KTW is great. I wait for all services due to the distance to the shop for me, amd they have very accommodating work space. Todd does a great job of explaining all More

by john.david.wiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

May 09, 2026

Todd is outstanding. Can't say enough how well I'm treated at koons. From Mary Ann when I have purchased 9 vehicles from Koons Westminster to Todd in the Service Departme More

by jemctygue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

Hello jemctygue, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 08, 2026

Great experience. Good communication. The dealership is top notch. Whenever I see a dash light come on it’s right back to Koons More

by rhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 08, 2026

I arrived on time for my designated appointment and service began shortly thereafter. Everything went smoothly. More

by horenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
May 20, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

May 07, 2026

Toddies friendly and efficient- a good combination! He communicates well. I’ve been dealing with him since I fought my 2018 Highlander! More

by cb.rooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

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