Koons Westminster Toyota

Every person I talked to here was so helpful and knowledgeable. Not at all overly sales-y or pushy which was just refreshing knowledgeable. Not at all overly sales-y or pushy which was just refreshing More

Service was quick and efficient. They resolved all issues in a timely manner. The AI assistant was not helpful in any way. They resolved all issues in a timely manner. The AI assistant was not helpful in any way. More

Jeremy was top of the mark. Explained everything, was dilligent with timing, and overall just made the process very easy. We appreciate it! Explained everything, was dilligent with timing, and overall just made the process very easy. We appreciate it! More

Process was quick, simple, and straightforward. Alex Stor (salesman) was easy to Work with, and responsive throughout Alex Stor (salesman) was easy to Work with, and responsive throughout More

Todd and the Koons service team are top notch. Consistent communication and excellent service. Plus the concierge service is very concrete. Consistent communication and excellent service. Plus the concierge service is very concrete. More

On time start, thorough and clear. Patient when I was asking questions. I will return! Patient when I was asking questions. I will return! More

Would recommend this dealership for your service needs. Even faced with a system outage they were able to navigate that and get my car done. Highly recommend Even faced with a system outage they were able to navigate that and get my car done. Highly recommend More

My 2025 4Runner was stolen in Canada in June. I wanted an identical replacement. I called the salesman from whom I bought the stolen vehicle (located in PA) but he never followed up with me. M I wanted an identical replacement. I called the salesman from whom I bought the stolen vehicle (located in PA) but he never followed up with me. Meanwhile I found my 4Runner on-line at Koons. I called KOONS and reached Araz "Alex" Pashaev. Alex worked with me diligently to find my new 4Runner. He kept at it until he found a solution for me. The day we traveled to Koons to pick up the 4Runner was the first time we met Alex in person. He is a very professional and personable sales person and we were happy to do business with him. We are now promoters of Koons and might be back for a new RAV in the future. Also, after delivery I discovered the rear mudflaps were missing and when I alerted Alex he resolved this issue quickly and the mudflaps arrived at my home yesterday ! Great customer care and customer service. 10/10 ! More

This place charges to much. I will have to find someplace else to go in the future. I will have to find someplace else to go in the future. More

I've worked with Todd ever since I had my vehicle. I trust him and his recommendations. I am spoiled by the Concierge service to pick up and return my vehicle. This is especially important since I I trust him and his recommendations. I am spoiled by the Concierge service to pick up and return my vehicle. This is especially important since I have mobility issues. Everyone that facilitates this service is very friendly and warm. I know my vehicle is in good hands. More