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Koons Westminster Toyota

Westminster, MD

4.7
1,410 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,410 reviews

July 21, 2026

Service advisor-Todd was great from the beginning to the end. He explained everything to me at the beginning and there were no surprises at the end. Thanks. More

by AYSEGULW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2026 -

Koons Westminster Toyota responded

AYSEGULW, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

July 20, 2026

Koons have really good customer service and a great app to keep you up to date during the service. More

by Edwardrw1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Jul 23, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

July 20, 2026

I appreciate the followup for a service reminder and the conceire service provided. It is very helpful. More

by hardencc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Jul 22, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

July 20, 2026

Huge thanks to Todd at Koons Toyota. I had 40k service done and four new tires put on. It was an incredibly smooth process. I have a comfort level with Todd and trust he will recommend More

by Tina.colassard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

July 19, 2026

I've been going to this dealership for purchase and service for over 25 years. I've always received excellent service. I recommend them to everyone I talk to. More

by DLLAUER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob staub
Jul 21, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

July 17, 2026

It is very amazing dealership. Thank you And also good customer service, fast service, good relationship, friendly, so everything is good. Love my future plan I’m gonna buy. More

by tesfayedriba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Katterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

July 16, 2026

Everything was great it always is. I always have excellent service. This is what keeps me coming back, I just recently got a new RAV4. More

by Scksweety05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne, Milo and Jeremy.
Jul 21, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

July 16, 2026

Good service. Good people. I bought my car here so that is 15 words yes. More

by rwshoaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
Jul 21, 2026 -

Koons Westminster Toyota responded

rwshoaf, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

July 16, 2026

Service was fine This was a warranty repair for a burnt valve guide Or something that required a new head Although a disappointment for a relatively new truck and a Toyota There was no loaner availab More

by jgranzier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who we had
Jul 18, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave a review. We apologize for any disappointment with the repair process and the lack of a loaner vehicle. We do strive to provide excellent service and will take your suggestion of a wash and vacuum into consideration for future visits. Thank you.

July 16, 2026

Good experience, friendly staff. Car was clean and in great condition. Quick response to my inquiries. More

by Scglynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 21, 2026 -

Koons Westminster Toyota responded

Thanks for the great rating! We are always happy to help!

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