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Koons Westminster Toyota

Westminster, MD

4.7
1,269 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,269 reviews

May 14, 2026

Angle was a pleasure to work with. Very customer oriented and quick to respond to questions. More

by geschwilm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angle
May 21, 2026 -

Koons Westminster Toyota responded

geschwilm, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

May 14, 2026

Katie was awesome! ! The transaction was seamless. Well as seamless as it could have been as Katie was working with multiple customers to get cars off of the lot. That More

by greg.eardley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook
May 21, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

May 14, 2026

I knew exactly what I wanted, and the staff made the process easy and straightforward. Everyone was helpful and professional. Very satisfied with my experience. More

by Sunny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Zwobot
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

May 13, 2026

I drove 3 hours to this dealership because they are the best at customer service. More

by HMCANUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Koons Westminster Toyota responded

HMCANUFF, we really appreciate this positive review! Thanks so much!

May 13, 2026

So easy to schedule a convenient appt time. No walking outdoors in bad weather due to enclosed car drop area. Service writer free upon entry. Not even an hour waiting in quiet lovely room. More

by Catbelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember her name.
May 21, 2026 -

Koons Westminster Toyota responded

Catbelle, we are delighted to see this rating! Have a great day!

May 13, 2026

Todd is always helpful and easy to communicate with. I appreciate the concierge services. I really don’t like the AI component when I call to make an appointment. I’d much rather talk to a real person. More

by lln10282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 13, 2026

They always do a great job and recommend any additional service they I have been a customer for many years More

by mikestitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milo
May 21, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

May 12, 2026

Love the concierge service. I have been dealing with Koons for many years. Todd does an excellent job keeping me informed about the service I need, the cost and when the service More

by mvagius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Koons Westminster Toyota responded

mvagius, thank you again for taking the time to let us know how we did!

May 12, 2026

The process was very quick, thorough, and informational. I would highly recommend this dealership to those wanting a new vehicle. More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage Kreft
May 21, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

May 12, 2026

I've been dealing with Koons Westminster Toyota for about 20 years for the purchase of new cars, and service for the cars that I purchased. All Koons employees are very nice and helpful. Koons cost for all o More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Harkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Koons Westminster Toyota responded

Hello Toyota Lover, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

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