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Koons Westminster Toyota

Westminster, MD

4.7
1,613 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,613 reviews

October 19, 2026

Service dept is prompt, friendly and organized. They make you feel as if they value your business. They also behave as if they want to KEEP you as a customer for a long time. More

by Harp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
Oct 25, 2026 -

Koons Westminster Toyota responded

Hello Harp, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

October 19, 2026

Sage and Cecil were both very helpful, courteous and friendly with the purchase of our new vehicle. More

by erin763
Recommend Dealer
Yes
Employees Worked With
Sage Kreft, Cecil Khan
Oct 25, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

October 19, 2026

I was there for a maintence check. They did a super job, updated me, didn’t take 3 hours like other dealers, Answered questions, friendly and knowledgeable. More

by poesisoasis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

October 18, 2026

The dealership was great. The only suggestion I would give is to explain the loaner invoice. My truck was in for a warranty issue so a loaner vehicle was provided. It was very More

by christinamasilek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Meagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

October 18, 2026

Scott K was great, I would work with him again. Kept me updated throughout the process, which saved me time! More

by laura.schanberger
Recommend Dealer
Yes
Employees Worked With
Scott Kulik
Oct 21, 2026 -

Koons Westminster Toyota responded

laura.schanberger, we are delighted to see this rating! Have a great day!

October 17, 2026

Mary Anne was fantastic as usual. She is the reason we bought 2 new vehicles in september More

by tankengr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

October 17, 2026

I recently purchased a new Tundra from Koons Westminster. I had an excellent buying experience with Sage! He made the entire process easy and fair, I’ll absolutely be recommending them! More

by sean.mcgee88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sage
Oct 20, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

October 16, 2026

Christy was an excellent service advisor and did a great job with my vehicle and the service More

by almeckel236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 16, 2026

Everyone one was very helpful and very pleasant. Joanne was wonderful.She was great to work with. More

by sandrayelton88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Harkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2026 -

Koons Westminster Toyota responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

October 15, 2026

Scott provided excellent assistance to us in our automobile choices and options. He answered all our questions and kept us informed throughout the buying process. Thank you Scott More

by jacaesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Klick
Oct 19, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

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