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Koons Westminster Toyota

Westminster, MD

4.7
1,452 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,452 reviews

December 10, 2025

I was satisfied with the service provided. I hope to return for my next appointment More

by sean.the.shoer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2025

Great experience! From scheduling the appointment, the service and everything in between made for a great customer experience. More

by 1jroeder
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob Staub
December 10, 2025

Getting the appointment was a breeze. Service was done timely. Milo, the service representative, explained in detail what service was done and also provided a summary of the findings w More

by jamesedwardtan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Milo
December 10, 2025

I already provided details on another review. Basically I was told one price for the car, then when the time came to do the paperwork I was told that the $5000 rebate and 0% APR cannot be coupled More

by pompi
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jacob Baadte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Koons Westminster Toyota responded

We regret the confusion and frustration you experienced during your purchase. We aim for transparency and never want our guests to feel misled. I'd welcome the chance to discuss this further and clarify any misunderstandings. Please feel free to contact me directly so we can work toward a resolution. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

December 09, 2025

We purchased a new Toyota Grand Highlander recently . I had done a lot research before our appointment to buy the very popular and hard to find SUV. Our salesman Scott Kulick was excellent telling a lot More

by bsuter1193
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kulick
December 09, 2025

Working with Milo is a pleasure. He is an excellent service advisor. I will return for future service. More

by brandon.l.schweitzer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Milo
December 09, 2025

Milo is always so very helpful, kind, professional, and I trust Milo with all of our vehicles. He is very responsive and always treats us with a smile! We are so happy to have the opportunity to work with More

by marissa.waskiewicz
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Recommend Dealer
Yes
Employees Worked With
Milo
December 09, 2025

Excellent service experience as always! Molly is the best! Always appreciate the thorough evaluation of my vehicle and trust the service techs to do a great job. More

by robballantine
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Molly
December 09, 2025

I am a satisfied customer. Koons Toyota has Courteous and friendly staff, fast turnaround, and dependable service. More

by lightsbearer
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Molly Bonnette
December 08, 2025

All staff members we interacted with during a recent vehicle purchase at this dealership were friendly, courteous, efficient, professional and knowledgeable. I would like to particularly thank our sales More

by cherylthetwisted
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mansfield
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