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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

January 31, 2026

Service advisors were very nice. The mechanic that made video advising of issue was sarcastic. More

by bp767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 03, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

January 31, 2026

Todd has always been first rate…. Informative, reliable, trustworthy. It makes all the difference in trusting the dealership. More

by Purple Knight 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Koons Westminster Toyota responded

Purple Knight 1, thanks so much for rating us so high! Be safe on the road!

January 30, 2026

Deanna was very professional and courteous as first and last contact person.Service was timely. More

by boblvoight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna
Jan 31, 2026 -

Koons Westminster Toyota responded

Hello boblvoight, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

January 30, 2026

Always knowledgeable and willing to explain the needed repairs. Todd, is pleasant and patient and helps clients understand the root of the issue. More

by drmarobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2026 -

Koons Westminster Toyota responded

drmarobie, thank you again for taking the time to let us know how we did!

January 30, 2026

Great service done quickly and within budget. I love that I am kept in contact as the inspection is done and work is then completed More

by chrisa1844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

Koons Westminster Toyota responded

chrisa1844, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 29, 2026

The valet service was well-timed and greatly appreciated. Communication with service personnel was as good as it gets. Repair explanations were very clear and helpful. More

by skyland14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Staub
Feb 04, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

January 29, 2026

Easy to deal with no hassle and absolute true experience. I would highly recommend this dealership to friends and family. More

by DMC52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig
January 29, 2026

Todd Eckard is very nice and helpful. He's a great employee. Toyota is a fantastic auto dealership. I've been purchasing autos from Toyota for about 20 years, and their service is always More

by Toyota Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2026 -

Koons Westminster Toyota responded

Toyota Lover, thank you again for taking the time to let us know how we did!

January 28, 2026

No high pressure sale tactics and had no problems with the entire purchase. This is my third purchase from Koons. More

by gb856
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Koons Westminster Toyota responded

Thank you! We hope to be of service to you again!

January 28, 2026

A great buying experience from beginning to end! This is the 5th Toyota I have purchased from Koons and I have never had any issues. Definitely a Koons customer for life!! More

by genemjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

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