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Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,606 reviews

February 05, 2026

The staff at Koons service center are always pleasant and keep the customer informed during More

by JMSZCZESNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Koons Westminster Toyota responded

JMSZCZESNY, thanks so much for rating us so high! Be safe on the road!

February 05, 2026

Always have had good experience buying new and used cars. Have been dealing with Todd for years with very good results. More

by rcass1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Koons Westminster Toyota responded

rcass1955, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 04, 2026

Had a smooth experience purchasing a new car, and completed the purchase at the agreed out the door pricing negotiated in advance. Thanks to Brendon Craig and Jeremy! More

by JV
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Koons Westminster Toyota responded

Hi, thanks so much for rating us so high! Be safe on the road!

February 04, 2026

The recall on the rear camera on my camry was completed in a timely manner with no problems. The staff was courteous and professional. Thank you. More

by bpdash
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Koons Westminster Toyota responded

bpdash, we really appreciate this positive review! Thanks so much!

February 04, 2026

The staff is extremely friendly and knowledgeable. I will definitely bring my vehicle back for service in the future. More

by javoelkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Koons Westminster Toyota responded

javoelkel, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 03, 2026

Excellent service , friendly staff, quick turnaround, clear communication, professional technicians, highly recommend this dealership.nice More

by sammar2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Feb 05, 2026 -

Koons Westminster Toyota responded

sammar2018, we really appreciate this positive review! Thanks so much!

February 03, 2026

Mr. David Hiser did a great job. Thank you Mr. David Hiser! That's it. More

by amk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hiser
Feb 05, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 03, 2026

I was in and out fast, very easy to work with. Great communication and getting the service options in my email to review in real time was very helpful. More

by jhahn1051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

Feb 05, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

February 02, 2026

Great service, Koon's was one step ahead during the service process needed to get me in and out. More

by doya3001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
Feb 05, 2026 -

Koons Westminster Toyota responded

doya3001, we really appreciate this positive review! Thanks so much!

February 01, 2026

Always the best service! Reliable, courteous, friendly, informative, and efficient. I have been coming here for 10 years and expect to come here 10 more for my car service! More

by rhillman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars, Josh Bruffy
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