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Koons Westminster Toyota

Westminster, MD

4.7
1,284 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,284 reviews

October 31, 2025

They were able to get me and my wife the vehicle that we were looking for. More

by mfink35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

KOONS TOYOTA of Westminster Sold me a previously damaged vehicle without notifying me of the damage. Sales woman stated it was never damaged prior to sale Dealership refused to take it back & refund my do More

by tmlaujr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mary Ann McMorrow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2025 -

Koons Westminster Toyota responded

Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the concerns regarding the condition of the vehicle. This isn’t the experience we want for any guest, and we’d appreciate the chance to speak with you directly to better understand the situation. Jennifer Engel, General Manager Koons Westminster Toyota jennifer.engel@koons.com 410-876-6400

October 31, 2025

Joanne was fantastic and the overall experience was very positive. We reserved a vehicle and when it arrived it was exactly what we expected including the final pricing that had been provided. More

by Ed Robinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio - 5 Star
October 31, 2025

I have always had an excellent experience with Koons Westminster Toyota staff members - whether it is sales or service staff. More

by marlah0317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

The personnel at Koons are consistently engaging and professional. From the moment you enter the facility until you depart, there is a confidence that the service is completed successfully. Great place More

by electiceddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2025

Service is always as expected and done timely. I like the team that I am with and so far, I have not been disappointed with the outcome. More

by bgmama2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2026 -

bgmama2 responded

Great Team!

Mar 15, 2026 -

bgmama2 responded

Already sent Review!!

October 30, 2025

Making an appointment is easy. They send you several reminders so you don’t forget. The staff is friendly and they get you in and out fairly quickly which says a lot about their me More

by rcpd5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

Alex Shor (sales - not on your available links) was great. He setup a 2nd key FOB for me upon purchase of truck. Great salesman. Jeremy was great at finance. He understood our objectives well. Mil More

by beyoungjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Shor, Milo Dwars
October 30, 2025

Great service department, the staff was very cordial and attentive. Scheduled maintenance was completed on time. I’m extremely satisfied. Thank you Koons!! More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Fenton
October 30, 2025

Service department experience was excellent. Like receiving free car washes. Everyone professional and customer focused. More

by macanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Straub
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