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Koons Westminster Toyota

Westminster, MD

4.7
1,340 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,340 reviews

November 15, 2025

I was unable to drive my car to the dealership for service due to a recent surgery and the koons team picked my car up had car serviced and brought it back the same day I couldn’t be happier with the More

by acpwr2line
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Dealer dropped the ball regarding valet service we had to drive in and wait onsite More

by mgtriano
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo
November 14, 2025

always helpful and work always done correctly thanks to Todd and your mechanical staff. greatly appreciated. More

by ruthrobenolt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Quick and efficient! Always great service. Timely updates, nice waiting area, easy to use app. More

by donna.gozelanczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
November 14, 2025

Clean, professional intake bay. Very fast service - 30 minutes this time! Waiting area conducive to work or relaxation. A tightly run dealership! More

by Dr. Jeff Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Pfeil
November 14, 2025

Staff are very proffesional and helpful. They take Customer Service seriously in a positive way. More

by DLJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Tsomik
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

If a service tech does not even inflate a tire with low pressure while doing an oil change then who knows how many things were skipped. More

by razdanhari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2025 -

Koons Westminster Toyota responded

Thank you for your feedback. We're sorry to hear that aspects of your service visit fell short especially something as important as tire pressure. That's not the level of attention to detail we aim for. Please reach out so we can look into this and make things right. Jennifer Engel Koons Westminster Toyota jennifer.engel@koons.com | 410-876-6400

November 14, 2025

I have been going to Koon’s for over 20 years, they always do a good job for me. More

by gaylonm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Todd Eckard and your service technicians have been wonderful over the years providing me with their knowledge and the needed maintenance expertise to keep my Toyota running in peak condition. More

by mel1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2025

Good service. Very friendly staff. The job was done promptly. The wait time was very reasonable More

by vigeveno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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