Back

Koons Westminster Toyota

Westminster, MD

4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,606 reviews

February 23, 2026

Excellent , excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent. More

by rickkuznear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Bonnette.
Feb 26, 2026 -

Koons Westminster Toyota responded

Rickkuznear, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 23, 2026

Outstanding service department—professional, efficient, and communicative throughout the entire process from start to finish. More

by tayloradamez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Koons Westminster Toyota responded

tayloradamez, thank you again for taking the time to let us know how we did!

February 23, 2026

Joanne Virgilio was great! Super helpful and knowledgeable about the different cars i test drove. I would definitely recommend working with her and Koons. More

by rich.rowan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio FIVE STARS!
Feb 26, 2026 -

Koons Westminster Toyota responded

rich.rowan, thanks so much for rating us so high! Be safe on the road!

February 23, 2026

Worked with me very well concerning my trade and financing. Great atmosphere and Jeremy the salesman and Jeremy the finance manager were very cordial and not pushy. Great store More

by moescolla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

February 23, 2026

The process of ordering the vehicle was easy to follow. Especially with the outstanding salesmanship and outstanding customer service skills of Miss Katie. She was attentive to all our requests, paid atten More

by bsndbennett1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Crook is the best. Finance Stephen Breen made things very easy too.
Feb 24, 2026 -

Koons Westminster Toyota responded

bsndbennett1, we really appreciate this positive review! Thanks so much!

February 22, 2026

It was quick and the employees were friendly. I was in and out as well. More

by jacqueline.elizabeth.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
Feb 23, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

February 21, 2026

wish that both keyfobs worked and more than 83 miles to empty when i had to drive an hour + to get home but not going to cry about it ! More

by gregm10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Hands
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bittler
Feb 23, 2026 -

Koons Westminster Toyota responded

gregm10, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 21, 2026

MY dealership for over 30 years! Always totally professional yet cordial & absolutely reliable. Service this week was convenient for me driving back to Westminster to see my daughter More

by ed cramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Boerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vitaly Gurvich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nigel Hayes, Robert Stoll
Feb 22, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 20, 2026

I waited 3 hours after having an appointment to be told minor information and was offered a crazy solution. My wheel had a minor crack in it and they offered me a new wheel and told me my cars wheel was “s More

by sagun111rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Eckard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

Koons Westminster Toyota responded

Dear valued customer, we apologize for any inconvenience and frustration you experienced. Our goal is always to provide the best service and options for our customers. We will review our process and pricing to ensure fair and accurate quotes in the future. Thank you for bringing this to our attention.

February 19, 2026

First time here. Enjoy the service will be bringing my car here for all services 😀 More

by mcknight.thrifty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Stoll, Cory Colassard, Larry Conaway, Kyle Harris, Bridgett Kirby, Dan Walsh
Feb 21, 2026 -

Koons Westminster Toyota responded

mcknight.thrifty, we are delighted to see this rating! Have a great day!

...
62
...