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Koons Westminster Toyota

Westminster, MD

4.7
1,284 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,284 reviews

November 06, 2025

Milo Dwars is an asset to this dealership. Shop foreman as well. Both of them treated me with respect. More

by jsteinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Dwars
November 06, 2025

This was our second car purchased from Koons Westminster. The sales process was straightforward and honest. Would recommend this location for anyone looking to purchase a Toyota vehicle. More

by STEVE@STEINFAM.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanne Virgilio
November 06, 2025

I have all of my vehicles purchased and serviced at Koons,Todd is very thorough. More

by cwess8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Boerner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Over my approximate 15 years of working with Koons, everyone has been competent and professional.
November 05, 2025

Angle was great help me out a lot. Knew what he was during.one happy customer:) More

by Petryprincess3
Recommend Dealer
Yes
Employees Worked With
Angle was his name
November 05, 2025

We had a great experience buying our RAV4 XLE Premium! From the time we walked through the door until we drove off the lot, we were treated like royalty. We had not purchased a new vehicle since 2016 an More

by patbaughman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Smith
November 05, 2025

Not good but it never is. This time they rotated my tires. But when they aired them up they did not follow the manufacturers recommendation for the proper air pressure in th More

by daddyocooljet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Baadte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Lacks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2025 -

Koons Westminster Toyota responded

We’re sorry to hear about your ongoing concerns and that your recent visit didn’t meet expectations. Your feedback is important, and it’s clear we fell short in several areas. We’d appreciate the opportunity to speak with you directly to address these issues and work toward a better experience going forward. Jennifer Engel, Guest Relations Manager Koons Westminster Toyota 410-876-6400

November 05, 2025

The Sales lady did an outstanding job. The mangers in the office on the sales floor seemed indifferent. Thank goodness for Mary Ann. Did not like the effort to try and pressure purchasi More

by cookensten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2025

Alex Shor was excellent. Very knowledge, answered all questions promptly, and keep me updated. Would highly recommend. More

by Matt Grogan
Recommend Dealer
Yes
Employees Worked With
Alex Shor
November 04, 2025

Always timely, courteous and knowledgeable. Service representatives are polite and listen to your vehicle concerns and offer sound solutions to correct the problem. More

by bnorr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Milo
November 03, 2025

Molly is a Top Notch Performer. She is knowledgeable and cares about her customers. Great Job. More

by dave.murkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
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