Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,606 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership
View Awards

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,606 reviews

March 01, 2026

Kyle Smith the salesman was outstanding, knowledgeable, and worked with me to make my purchase. More

by williamvaselaros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Print
Mar 04, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

February 28, 2026

It was a friendly dealership. But I was a little upset that they didn't tell me that the car was a smokers car. I didn't realize it till after I drove it a little. Had I known it More

by sicklecd263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mary Ann McMorrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 04, 2026 -

Koons Westminster Toyota responded

Thank you for your review. We apologize for not communicating the previous owner's smoking habits. We strive to be transparent and will ensure to disclose all information in the future. We hope you are still enjoying your car.

February 26, 2026

I appreciate the timely appointments and efficiency of the time of the repairs.The employees are devoted to excellent customer service. More

by RLEWIS1638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

February 26, 2026

Joanne Virgili was my salesperson - absolutely fantastic! She was down to earth, courteous, professional and super easy to deal with - no "high pressure sales tactics". Probably the best car buying experienc More

by jcarroll0288
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Virgilio
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

jcarroll0288, thanks so much for rating us so high! Be safe on the road!

February 26, 2026

Nice people to deal with. Very friendly and no pressure. Will be back later today. More

by rcampy52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 26, 2026

Koons Toyota Westminster serviced my vehicle as always, they were timely and their communication was great! More

by Sadie Trone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

February 26, 2026

Excellent service for routine maintenence, received high level of communication and updates throughout service appointment. More

by marialayman9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

Hello marialayman9, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 25, 2026

They do a great job with my routine service appointments. Todd is especially caring and helpful. More

by MBFUREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

Hello MBFUREY, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 25, 2026

Courteous, fast and thorough service. Work completed accurately and skillfully. Very satisfied with visit today. More

by belfontl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Colassard
Print
Feb 28, 2026 -

Koons Westminster Toyota responded

belfontl, thanks so much for rating us so high! Be safe on the road!

February 24, 2026

being there for the first time, they got everything solved, they explained everything and made it easy. More

by m_abuzaid84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hiser
Print
Feb 27, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

1
...
60
61
62
...
161