Koons Westminster Toyota
Westminster, MD
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Service provided by Brad Groft is always exemplary. I have been very impressed with your entire staff at westminster Koons. They are all very helpful and accomodating with any problem that may arise whe have been very impressed with your entire staff at westminster Koons. They are all very helpful and accomodating with any problem that may arise whether how large or small. I will and do recommend westminster koons to everyone that may be in the market for a new or used car. More
Wes was the best sales person to work with. Totally understood what I wanted and what I didnt want. There was no high pressure sales. He let me make my decisions, and kept in touch with me. Everyone understood what I wanted and what I didnt want. There was no high pressure sales. He let me make my decisions, and kept in touch with me. Everyone at Koons of Westminster were very friendly and easy to work with. Never had any problem with getting in contact with Wes. More
I made my initial inquiry via e-mail, and two employees followed-up very quickly. My salesman, Steve Schulman, was very helpful, polite and professional. The internet sales manager, Brad Groff, was also followed-up very quickly. My salesman, Steve Schulman, was very helpful, polite and professional. The internet sales manager, Brad Groff, was also very helpful. I made it clear what price I would agree to pay for the vehicle, and they made it happen, with very little effort. The evening that I actually purchased the vehicle, the process went very smoothly, and it was clear that the Dealership was prepared for my arrival. My vehicle was ready, and the paperwork really did not take very long to complete. The financing aspect also went very smoothly. Everyone that I dealt with at Koons Toyota of Westminster was very professional. This was was second purchase of a vehicle from that dealer. More
Very easy to work with. Customer friendly sales team who really just wanted to help you make the right purchase. You should always try to be most informed when entering into a deal and be realistic about wh really just wanted to help you make the right purchase. You should always try to be most informed when entering into a deal and be realistic about what you may want. This will always make for a smooth transaction. Jeff my sales person was easy to deal with as well as his finance manager Vitale. They answered all my questions and had me on my way. It pay's to travel outside you normal buying realm to get a good deal. I have a dealer right down the street from me and I traveled 20 miles to go to them. I have purchased 2 RAV4's from them and my friend purchased a car a few weeks after. It will be worth your while. More
I was looking for a new car and I didn't know what type of car I wanted just that I wanted a Toyota. When I walked into Koons everyone was very friendly and it was very clean and nice, they were NOT pushy of car I wanted just that I wanted a Toyota. When I walked into Koons everyone was very friendly and it was very clean and nice, they were NOT pushy at all. I worked with Daniel Harkins and he helped me in choosing my new car with the right features that fit me perfectly. In the end, I had an overall excellent experience and would recommend Koons Toyota to anyone looking for a car, and to especially ask for Daniel Harkins. More
Bob knows his product, especially when compared to other dealers that I checked with and their lack of professionalism. I know that I got a good deal but feel that the dealer could have stretched a little dealers that I checked with and their lack of professionalism. I know that I got a good deal but feel that the dealer could have stretched a little further on price for a year-old but new car. At all times I felt that I was being told straight up those things that I needed to know and had truthful advice on all things related to the car, the dealer and the deal. I trust Bob and Koons staff to do what they say which, in this age, is unusual among dealers. Strongly endorse this dealer. George Karahalis More
Great experience! Bob Erwin has sold us 2 (two) Rav4s. Any vehicle that we buy in the future would come from Bob Erwin. He is a great salesman. He has been patient with us to let us take our time and; t Any vehicle that we buy in the future would come from Bob Erwin. He is a great salesman. He has been patient with us to let us take our time and; therefore, gave us a no pressure sale. He is true to his word and has a good knowledge of the toyota vehicles. More
We have a 2008 Toyota Highlander that we purchased elsewhere but regularly have serviced at Koons Toyota Westminster. We have always been pleased with the service hat we have received. We had test elsewhere but regularly have serviced at Koons Toyota Westminster. We have always been pleased with the service hat we have received. We had test driven a new Venza at the Koons Toyota Westminster facility about a month ago. We were again satisfied with the interaction with various personnel. Therefore, we were naturally drawn to the Koons Toyota Westminster dealership when we made the decision to purchas a new Toyota Venza. We found the purchase experience to be a very positive one. All involved were professional, personable, pleasant, knowledgeable, and helpful. They guided us through the purchase process efficiently and respectfully. More
Bottom line: My experience with Koons Westminster Toyota was exceptionally great! From the moment I first spoke to the receptionist on the phone to when I drove my new 2011 Sequoia off the lot everyone wa was exceptionally great! From the moment I first spoke to the receptionist on the phone to when I drove my new 2011 Sequoia off the lot everyone was professional and polite. Mr. Brooks Hoffman was the Sales Representative that worked with me. He was very efficient as he went out of his way to make sure the vehicle I saw on the internet was prepped and ready for me to view upon my arrival. I trusted that he was good for his word because I came such a long way, and he was honest, straightforward, not pushy, and just a nice guy. I appreciated his coordination because I drove over 1.5 hours one way from Virginia to see the 2011 Sequoia Platinum which I subsequently purchased. The initial reason for me driving all that way was because I wanted a specific make, model, trim, color, options. There were a number of them in the Washington Metro area, but I’m glad I went to Koons. As Brooks showed me the vehicle and we went for a test drive, it was apparent to me that he wasn't just reciting the manual, my opinion was that he had done outside research and was able to clearly, professionally, and politely articulate all the features of the vehicle—and there are many. There are many makes, models, and dealers we have to choose from, but in the final analysis, Toyota makes a great vehicle, Koons Westminster Toyota provided great professional courteous technically proficient support, and a great price for the vehicle I wanted. If I had it to do again, I would strongly consider buying another vehicle from them and the only reason I hesitate even a little is the distance—but it was worth it for the service. I apologize for the lengthy review, but I wanted to provide some of my experience because I usually read these types of reviews and they help me, so hopefully this will help you. More
Craig Taylor was an excellent salesperson, besides being very patient. I have a job that is very demanding however, he worked through the details on line with me (email)because of my hectic schedule. Though very patient. I have a job that is very demanding however, he worked through the details on line with me (email)because of my hectic schedule. Though I wasn't able to spend much time with looking for cars he had chosen one that I now own and very happy with. aia would recommend Craig to my co-workers and friends. Sincerely Sandra Maertens More