Koons Westminster Toyota

My experience at Koon's Westminster Toyota was exceptional; all parties involved in the purchase of my new Toyota were knowledgeable , easy to work with and very professional. The salesperson that exceptional; all parties involved in the purchase of my new Toyota were knowledgeable , easy to work with and very professional. The salesperson that i dealt with at Koon's was Bob Erwin and i would like to tell everyone how refreshing it was dealing with someone who is truly exceptional at his job and how he made the process very fast and simple. I would recommend to everyone that Koon’s is the best place to buy a car. More

Dan listened to what I wanted and didn't try to oversell me or rush me into buying a new car. I worked with him for a week before I even came in to look/test drive a car. We worked the negotiation for my tr me or rush me into buying a new car. I worked with him for a week before I even came in to look/test drive a car. We worked the negotiation for my trade-in even before we talked cars. Dan listened and worked with me to overcome the hurdles that I had to get over even before I considered a new car. Once I came in to talk cars Dan still maintained that great service I experienced the week before when were were just talking via phone. I have already recommended him to a friend. Jeremy also listened to my needs and wants. He knew that we needed the paperwork portion to quickly and smoothly. This process can take hours an I hate that. Jeremy listened and got me in and out. Again, Jeremy didn't try to sell me something I didn't want. I knew what I wanted before we even sat down and he focused in on my specific wants/needs while still covering all the options available to me. I have also recommended him to my same friend as mentioned above. The other nice thing about Dan and Jeremy was they both had a good sense of humor and laid back personalities. Makes car buying less stressful. The middle person that handled the negotiating wasn't the best experience. I did my homework before hand and yet he still tried to play games. More

Drawn to Koon's from their local tv ads offering higher than blue book trade in. Spoke with Mr Howard and Mr Vitali on the phone after expressing concerns regarding past credit problems and they assured u than blue book trade in. Spoke with Mr Howard and Mr Vitali on the phone after expressing concerns regarding past credit problems and they assured us they would be able to help. Mr Howard, Mr Vitali, and Jason (bus mgr) were all excellent to deal with .. very caring and went out of their way. We were disappointed that the trade in amount was much lower than anticipated. However, Jason was able to help us purchase the vehicle in as close to our budget as possible. For which, we are very appreciative. The salesman, Craig, was very pleasant. However, once the sale was arranged, his demeanor changed drastically. We felt that we were of little importance. Before we left the lot, we discovered a nick in the windshield w/spidering cracks. He pointed out that we had not mentioned it while test driving the vehicle. (It was raining during test drive) He eventually offered to repair the nick but would have to order the kit to do so. We left with uneasy feelings. The next day we received an email from him reminding us to do this survey. We told him we would do the survey after the repairs to the windshield were made and to contact us when the kits came in. We received almost an immediate response that they had kits after all and scheduled a time for us to come in. When we visited 5/3 for the repair, we again got the feeling that we were bothering him. The repair was made, it seemed very reluctantly. The vehicle passed PA inspection yesterday, so we are completing survey as requested. More

For both personal and professional reasons, we have continued to choose working with Mary Ann McMorrow at Koons Toyota of Westminster. As a leader if a non profit agency requiring the availability of continued to choose working with Mary Ann McMorrow at Koons Toyota of Westminster. As a leader if a non profit agency requiring the availability of safe/reliable vehicles for the transport of individuals with disabilities, Ms. McMorrow both understands the nature of our business and the critical need for the most economic solutions to our vehicle needs. Her sales/service knowledge and accommodations to our agency needs are exemplary. To that point , I have also referred friends and family members to Ms. McMorrow when they are ready for purchase of a new vehicle. Congratulations to Koons Of Westminster for their outstanding service to the community. KRP More

I purchased a 2011 Tacoma from Koons Toyota. I arranged for the purchase completly on the internet. Brooks Hoffman and Brad Groft were a pleasure to work with. They answered all of my questions and the pri for the purchase completly on the internet. Brooks Hoffman and Brad Groft were a pleasure to work with. They answered all of my questions and the price was better than I was quoted at several other dealerships. I am fortunate that I travel and was able to work my purchase into one of my trips. When I agreed on a sales price they were patient with me and held the vehicle. When I arrived the vehicle was just what they promised. The paperwork was ready and everything went smooth. I would not hesitate to deal with this dealership again. They were very professional. More

I found Ferd to be friendly and professional. It was a pleasure buying a vehicle from him. The vehicle was brought to me and that was very convenient. The financing department was also very professional pleasure buying a vehicle from him. The vehicle was brought to me and that was very convenient. The financing department was also very professional and cortious. I was very please with my overall experience and would recommend Wesminster Koons to my friends. More

They truly worked kindly in a straightforward manner to help get the deal completed. I also knew from my past experience that Koons Dealerships were just a say anything to get a deal done, but that their help get the deal completed. I also knew from my past experience that Koons Dealerships were just a say anything to get a deal done, but that their word was golden. Overall they are a delight to work with. More

Our Experience with Koons Toyota was excellent. Our sales person, Mary Ann McMorrow was extremely knowledgable of the models we were interested in. The Finance person, whose name I can not remember, w sales person, Mary Ann McMorrow was extremely knowledgable of the models we were interested in. The Finance person, whose name I can not remember, worked very well with us and gave us the numbers to purchase our new Prius. Even though I had to slow down the process,I was totally appreciative of the excellent customer service we received. The car was even prepped by our sales person, Mary Ann, as there was were not enough detailers that day. The comfort level my husband and I had driving the car off the lot would not have been obtainable without the detail instruction of the operation of the "bells and whistles" of the Prius. I would not hesitant to refer anyone to Mary Ann for their Toyota purchase and will definitely return to Koons for any future purchase of a car. It is not usual in these days to find the expert customer service that we received from Koons. The only negative I should mention would be the inexperience of one of the finance persons. It was apparent he was not familiar with details of the interst rates depending on how much to put down and was very confused as to what equated to 10% and 20% down. Jason, the F&I person worked very well with us. He ran all numbers my husband and I requested to see where our payments would be and recommended alternative financing terms. Even though we did not purchase the extended warranties, he reviewed them with us, in detail, and is recommendations. Koons Toyota should be very proud of the overall staff, 3 of 4, that we worked with. I would hope that Jason, Mary Ann and the Finance area are given an "employee award", if given as they definitely deserve it. More

My husband and I are thrilled with our recent van purchase from Koons. Mary Ann treated us with respect, listened to our wishes and desires for our new vehicle, and was so patient with us while we ma purchase from Koons. Mary Ann treated us with respect, listened to our wishes and desires for our new vehicle, and was so patient with us while we made up our mind. The entire staff at Koons was super friendly. Patient with us and all of our children that were with us during the entire process. They worked with us to get us within our set budget for a car payment. We never felt pressured to stretch ourselves beyond our means. Thank you Koons for a wonderful experience. Will highly recommend Koons and Mary Ann. We will be repeat customers! More

I was very pleased with my experience. My father and I went to Koons Toyota in Westminster to buy my first car. We met with Joshua Elswick. He knew exactly what he was talking about and was very friendly. went to Koons Toyota in Westminster to buy my first car. We met with Joshua Elswick. He knew exactly what he was talking about and was very friendly. This is very different from the other dealerships we had went too. When I walked on the lot I had no clue of what car I wanted. Josh described every vehicle to me and told me which ones would suit my life style best. I ended up getting the perfect car for me. I enjoyed working with all of the employees there and will always buy my cars from Koons Toyota and Joshua. Thank you for the great service! More