Koons Westminster Toyota

Outstanding staff of very friendly folks made buying my Venza a pleasure. Car buying can be a complicated thing somethimes, but Koons has it down. Every question was answered and every aspect of the purcha Venza a pleasure. Car buying can be a complicated thing somethimes, but Koons has it down. Every question was answered and every aspect of the purchase was made clear. Finance gave me several options and got me a competitive rate and even lower my monthly payment by trying different options. This is my second purchase at Koons and with service and products this good it won't be my last. More

I had previously purchased a Toyota from another dealer and did not have a great experience. Koons has definitely made me want to continue buying Toyota's in the future. Craig was extremely patient with me and did not have a great experience. Koons has definitely made me want to continue buying Toyota's in the future. Craig was extremely patient with me while I tried to decide which car I wanted. I appreciate that because it did not feel like he just wanted to make a sale. I would definitely recommend them to anyone looking for a used car. Also, the car is perfect. More

Ferd Maloney was first class! Very professional, friendly and courteous. I would highly recommemnd him to anyone looking for a car. Entire sales and finance staff was professional and very friendly. The enti and courteous. I would highly recommemnd him to anyone looking for a car. Entire sales and finance staff was professional and very friendly. The entire process was peinless and proesiionally handled More

Matt was fantastic! It was a pleasure working with him. He was extremely friendly, knowledgeable, professional and customer focused. The transaction was extremely easy and I was in and out in no time. I He was extremely friendly, knowledgeable, professional and customer focused. The transaction was extremely easy and I was in and out in no time. I would definitely recommend Matt and Koons Toyota Scion. More

Todd continues to offer outstanding cutomer service with a very high level of professionalism. He makes sure that every detail is conveyed to the customer and that no question goes unanswered. He is very co a very high level of professionalism. He makes sure that every detail is conveyed to the customer and that no question goes unanswered. He is very considerate in regards to the customers schedule and see that the work is done correctly and with little impact to the customers daily schedule. He makes tsure that he discusses in detail the work done and any maintenance that may need to be done in the near future. The service is impeccable!! Jon Zombek More

pressed for time. Pam said the service would be only 1 hr...it was 30 minutes!!!!Thanks! Folks treat you as friends. Pam is "miss Merry Sunshine" Professional, clean, bright, high tech facility. hr...it was 30 minutes!!!!Thanks! Folks treat you as friends. Pam is "miss Merry Sunshine" Professional, clean, bright, high tech facility. Easy to schedule appts. They do want you as a customer for life--they have us! More

Bob Erwin was not your stereotype car salesperson! He was honest, direct, sincere and helpful! How refreshing! The dealership was clean and inviting. All the people at the dealership said hello and ackn was honest, direct, sincere and helpful! How refreshing! The dealership was clean and inviting. All the people at the dealership said hello and acknowledged our presence. Questions and concerns were promptly addressed and the follow up was on the mark. More

My experience at Koon's Westminster Toyota was exceptional; all parties involved in the purchase of my new Toyota were knowledgeable , easy to work with and very professional. The salesperson that exceptional; all parties involved in the purchase of my new Toyota were knowledgeable , easy to work with and very professional. The salesperson that i dealt with at Koon's was Bob Erwin and i would like to tell everyone how refreshing it was dealing with someone who is truly exceptional at his job and how he made the process very fast and simple. I would recommend to everyone that Koon’s is the best place to buy a car. More

Dan listened to what I wanted and didn't try to oversell me or rush me into buying a new car. I worked with him for a week before I even came in to look/test drive a car. We worked the negotiation for my tr me or rush me into buying a new car. I worked with him for a week before I even came in to look/test drive a car. We worked the negotiation for my trade-in even before we talked cars. Dan listened and worked with me to overcome the hurdles that I had to get over even before I considered a new car. Once I came in to talk cars Dan still maintained that great service I experienced the week before when were were just talking via phone. I have already recommended him to a friend. Jeremy also listened to my needs and wants. He knew that we needed the paperwork portion to quickly and smoothly. This process can take hours an I hate that. Jeremy listened and got me in and out. Again, Jeremy didn't try to sell me something I didn't want. I knew what I wanted before we even sat down and he focused in on my specific wants/needs while still covering all the options available to me. I have also recommended him to my same friend as mentioned above. The other nice thing about Dan and Jeremy was they both had a good sense of humor and laid back personalities. Makes car buying less stressful. The middle person that handled the negotiating wasn't the best experience. I did my homework before hand and yet he still tried to play games. More

Drawn to Koon's from their local tv ads offering higher than blue book trade in. Spoke with Mr Howard and Mr Vitali on the phone after expressing concerns regarding past credit problems and they assured u than blue book trade in. Spoke with Mr Howard and Mr Vitali on the phone after expressing concerns regarding past credit problems and they assured us they would be able to help. Mr Howard, Mr Vitali, and Jason (bus mgr) were all excellent to deal with .. very caring and went out of their way. We were disappointed that the trade in amount was much lower than anticipated. However, Jason was able to help us purchase the vehicle in as close to our budget as possible. For which, we are very appreciative. The salesman, Craig, was very pleasant. However, once the sale was arranged, his demeanor changed drastically. We felt that we were of little importance. Before we left the lot, we discovered a nick in the windshield w/spidering cracks. He pointed out that we had not mentioned it while test driving the vehicle. (It was raining during test drive) He eventually offered to repair the nick but would have to order the kit to do so. We left with uneasy feelings. The next day we received an email from him reminding us to do this survey. We told him we would do the survey after the repairs to the windshield were made and to contact us when the kits came in. We received almost an immediate response that they had kits after all and scheduled a time for us to come in. When we visited 5/3 for the repair, we again got the feeling that we were bothering him. The repair was made, it seemed very reluctantly. The vehicle passed PA inspection yesterday, so we are completing survey as requested. More