Koons Westminster Toyota

Koons of Westminster has great customer service and they were a pleasure to work with. Being a first time buyer I felt comfortable knowing that everyone I dealt with was helping me reach the best outcome. T were a pleasure to work with. Being a first time buyer I felt comfortable knowing that everyone I dealt with was helping me reach the best outcome. The dealers and financial managers helped me reach a car payment that fit my needs. I would recommend Koons of Westminster to anyone looking to buy a new or used vehicle. More

This was truly a hassle free experience. Everyone we met was friendly and accommodating. The salesman, Steve Schulman, was no-pressure, professional, and very knowledgeable about the vehicles we were intere was friendly and accommodating. The salesman, Steve Schulman, was no-pressure, professional, and very knowledgeable about the vehicles we were interested in. He knew the vehicle inside and out. The price was very close to what we had researched, so it was a relatively easy decision to purchase the vehicle at Koons. The exact vehicle we wanted was located quickly and we were on our way in just a couple of days. Toyota had a very competitive rate to finance the vehicle which we used. Looking forward to using Koons Service Shop and hope for many years of continued business with Koons. More

I gave my rating of "5" because Ferd greeted me immediately upon my entering the dealership a couple of weeks ago. He was friendly, courteous, and listened to my car needs which changed and evolved immediately upon my entering the dealership a couple of weeks ago. He was friendly, courteous, and listened to my car needs which changed and evolved as time went on. He was very patient as I refined my list! Ferd did not pressure me, but kept me informed about the cars I had shown an interest even offering to drive to another dealership to pick up a car I liked. I did a lot of research on pricing and was happy that Ron, the manager, and Ferd were able to meet my "bottom line -out the door" price. As a female purchaser, I was pleased to be treated with respect and not ignored, which unfortunately happened to me at other Toyota dealerships. This is the second vehicle my husband and I have purchased from this particular dealership and will not hesitate to return or refer our family and friends. More

Brad was great over email, and Wesley was awesome in person. Even when I told Brad to pretty much F off at first, he took it in stride and Koons was the only dealership to not continuously harass me vi person. Even when I told Brad to pretty much F off at first, he took it in stride and Koons was the only dealership to not continuously harass me via email and phone calls after receiving my information. After seeing the commercial saying that they pay "125% of the KBB value" I sent an email and set up a time to come in, still rather skeptical. Wesley greeted me before I even got to the door, took my GTI to have it evaluated and offered a test drive. When we got back to the dealership their opening offer for my trade-in was $2,300 more than other dealers had offered me, and after one round of haggling they got it up to where it needed to be for me to trade-in rather then sell privately. They went above and beyond in every regard. From Brad answering emails within minutes most of the time, the awesome price I got for my old car, having my new tC cleaned and ready to go when I got to the dealership, the just-over-an-hour long buying process, to their willingness to travel out of state to pick up the exact model and color I wanted; Koons WOW'ed me. Easily the best car buying experience I have ever had. A+ More

Have bought a car there before. Wonderful to deal with. Went out of their way to help us get the car we wanted. Picked the car up from another location so we could have the car we wanted. Called us after Went out of their way to help us get the car we wanted. Picked the car up from another location so we could have the car we wanted. Called us after to check on the new car. Would highly recommend this dealership. More

For me , buying a car is usally a real pain.You deal with For me , buying a car is usally a real pain.You deal with people who don't listen to you or just say what they think you want to hear. It wasn't like For me , buying a car is usally a real pain.You deal with people who don't listen to you or just say what they think you want to hear. It wasn't like that at Koons Toyota Westminster. From the very first Wesley listen to what I was looking for and how much I was willing to pay. They only had one FJ Cruiser on the lott, but it had a lot of options that I didn't think I would ever be able to afford.They did everything they could to get the price to where I was comfortable with. They gave me the trade in vale I was expecting with out me even having to argue about it.I always look up the Kelly Blue Book value when shopping, but this the first time someone didn't try to give me a lower price then what was listed.Over all I would definitly recommend Koon Toyota in Westminster. More

Every time I visit your immaculate dealership, especially your Service Department, my experiences with your staff has always been wonderful. I'm greeted promptly in a very friendly manner; your service advis your Service Department, my experiences with your staff has always been wonderful. I'm greeted promptly in a very friendly manner; your service advisors are very knowledgeable; they arrange shuttle service for me while my vehicle is being serviced,and I'm kept up dated by e-mail. When my vehicle is finished or if the service technicians should notice an issue, I'm contacted. The concern is always explained very professionally to me. Also, I must note that I have never had to return my vehicle to have a service concern corrected. This speaks highly of your service technicians. When I arrive to retrieve my vehicle, the cashier is always very friendly, courteous, and helpful. Some other positive things that you do that makes your dealership stand out from others are: 1. You send out service reminders by letter, e-mail, and telephone calls. 2. You mail coupons offering monthly specials. 3. After my service, I always receive a Thank You letter from the Service Manager who is very accessible in the Service Dept. 4. Every time TOYOTA contacts me for a survey, you always receive 5 stars. 5. You offer new car buffet seminars that are extremely informative,and we're given a chance to meet the hard working people from all areas of your operation. I have and will continue to recommend your wonderful dealership to my family, friends, and co workers. Keep up the good work. More

Jeff and Jason both worked with my husband and I to get our payments where we wanted them to be. Jeff was not pushy with the sale at all, he went above and beyond to answer ALL the ridiculous questions tha our payments where we wanted them to be. Jeff was not pushy with the sale at all, he went above and beyond to answer ALL the ridiculous questions that we had. Jason worked with us very carefully to get our payments where we wanted them, he was very understanding of our needs and concerns unlike other car dealers who just care about getting a sale! We are definitely going to recommend this dealership to friends, family and even strangers! Most pleasant buying experience EVER!!!! If there is ever such a thing as an honest salesman you have one in Jeff Schuette. We LOVE our Koon's used car!!! When it's time to purchase our next car if you continue to have this next sales team we will return without hesitation to purchase a vehicle. More

Outstanding staff of very friendly folks made buying my Venza a pleasure. Car buying can be a complicated thing somethimes, but Koons has it down. Every question was answered and every aspect of the purcha Venza a pleasure. Car buying can be a complicated thing somethimes, but Koons has it down. Every question was answered and every aspect of the purchase was made clear. Finance gave me several options and got me a competitive rate and even lower my monthly payment by trying different options. This is my second purchase at Koons and with service and products this good it won't be my last. More

I had previously purchased a Toyota from another dealer and did not have a great experience. Koons has definitely made me want to continue buying Toyota's in the future. Craig was extremely patient with me and did not have a great experience. Koons has definitely made me want to continue buying Toyota's in the future. Craig was extremely patient with me while I tried to decide which car I wanted. I appreciate that because it did not feel like he just wanted to make a sale. I would definitely recommend them to anyone looking for a used car. Also, the car is perfect. More