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Koons Westminster Toyota

Westminster, MD

4.6
619 Reviews

375 Baltimore Boulevard

Westminster, MD

21157

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Showing 619 reviews

May 18, 2011

For me , buying a car is usally a real pain.You deal with For me , buying a car is usally a real pain.You deal with people who don't listen to you or just say what they think you want to hear. It wasn't like More

by Kruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Peterson
May 17, 2011

Every time I visit your immaculate dealership, especially your Service Department, my experiences with your staff has always been wonderful. I'm greeted promptly in a very friendly manner; your service advis More

by Mel Whelan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (Service Manager),Todd and Leonie (Service Advisors), Ms. Diane (Cashier) Henry (Shuttle Driver),Colleen (PR) and your many excellent auto mechanics, Todd Eckard
May 15, 2011

Jeff and Jason both worked with my husband and I to get our payments where we wanted them to be. Jeff was not pushy with the sale at all, he went above and beyond to answer ALL the ridiculous questions tha More

by Gooding1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Schuette and Jason Fogus, Jason Fogus, Jeff Schuette
May 13, 2011

Outstanding staff of very friendly folks made buying my Venza a pleasure. Car buying can be a complicated thing somethimes, but Koons has it down. Every question was answered and every aspect of the purcha More

by tonyb1515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Brad
May 12, 2011

I had previously purchased a Toyota from another dealer and did not have a great experience. Koons has definitely made me want to continue buying Toyota's in the future. Craig was extremely patient with me More

by brandala85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Taylor, Craig Taylor
May 12, 2011

Ferd Maloney was first class! Very professional, friendly and courteous. I would highly recommemnd him to anyone looking for a car. Entire sales and finance staff was professional and very friendly. The enti More

by dopschadl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ferd Maloney
May 12, 2011

Matt was fantastic! It was a pleasure working with him. He was extremely friendly, knowledgeable, professional and customer focused. The transaction was extremely easy and I was in and out in no time. I More

by jbeakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Hands, Matt Hands
May 11, 2011

Todd continues to offer outstanding cutomer service with a very high level of professionalism. He makes sure that every detail is conveyed to the customer and that no question goes unanswered. He is very co More

by jonzombek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Todd Eckard, Todd Eckard
May 10, 2011

pressed for time. Pam said the service would be only 1 hr...it was 30 minutes!!!!Thanks! Folks treat you as friends. Pam is "miss Merry Sunshine" Professional, clean, bright, high tech facility. More

by lbirch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pam McCall
May 08, 2011

Bob Erwin was not your stereotype car salesperson! He was honest, direct, sincere and helpful! How refreshing! The dealership was clean and inviting. All the people at the dealership said hello and ackn More

by Cheryl Magill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Erwin,Brad Groft,(Jeremy, finance guy), Bob Erwin, Jeremy Voelkel
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