Koons Westminster Toyota

I was in an accident June 2nd and my 2004 Yukon was totaled. When I pulled into the Koon’s used car parking lot, I was in need of a vehicle ASAP. I had 3 types of vehicles in mind, and they were all co totaled. When I pulled into the Koon’s used car parking lot, I was in need of a vehicle ASAP. I had 3 types of vehicles in mind, and they were all completely different. The first was another SUV; second a Jeep Wrangler and third just going to a smaller car for good MPG because I have almost an 85 mile commute everyday for work. So the most reasonable choice was the car with the best MPG but like I said I wasn't sure. Michael Masko was and now, will always be my Car Salesman and friend. He was standing in the parking lot when I was just driving through looking at the cars and he asked if I needed any help. We walked the entire parking lot to help me decide. Michael showed me every car that had caught my eye. He was very knowledgeable of each and every one which made it much easier to narrow my search. He had a great personality and he was NOT in any way PUSHY or just trying to make a sale. I felt like Michael understood my situation and wanted to really help me find a vehicle that would be best for me. I ended up choosing the 2007 Mazda 6. Everyone I met @ Koon’s used cars was great, very friendly and personable and most important to me trustworthy. I would recommend them to everyone I know. I think purchasing a car is a big deal rather it be your first car or your tenth car. So like I said having the feeling you can trust the used car dealer is very important. Thanks so much! More

Best car buying experience I have ever had. Jimmy and Jeremy were extremely helpful, friendly and very professional. I will tell my friends about them! Jeremy were extremely helpful, friendly and very professional. I will tell my friends about them! More

No high pressure salesman at this dealership. We were given an opportunity to take out the vehicle without the salesman and no pressure to purchase. given an opportunity to take out the vehicle without the salesman and no pressure to purchase. More

polite, friendly, knew everytthing about the cars, knowledgeable about all the cars, appreciated answering all the questions that I had, knew everything with all the questions I asked knowledgeable about all the cars, appreciated answering all the questions that I had, knew everything with all the questions I asked More

Was contacted by a rep from Koons Toyota soon as entered my info in AutoTrader. Went in and test drove the car i was interested in. They gave me top dollar for my trade in and went as far to drastically cut my info in AutoTrader. Went in and test drove the car i was interested in. They gave me top dollar for my trade in and went as far to drastically cut some costs to be within my means and budget. They ALL were very friendly and considerate of what i could afford. Eventually they got to a price I felt comfortable with and we made the deal. Good dealer. Definitely recommend to all. More

Returned to Koons for our second Toyota even though it's over 40 miles from our home and another Toyota dealer is within walking distance of our home. Koons knows how to treat a prospective customer withou over 40 miles from our home and another Toyota dealer is within walking distance of our home. Koons knows how to treat a prospective customer without pressuring them and attempting to give them a deal that is both fair and profitable for both the dealership and the buyer. Wes couldn't have been better to work with -- confident, friendly, and eager to get us into the car we wanted. Brad worked with us to ensure we received maximum on the auto we were trading in. We left the dealer in the car we wanted and at a price that we had hoped for. Great people. Great service. We'll keep going to Westminster to get our vehicle serviced in the future because of the way they treat their clients. More

Had a great experience at the used car dealership would definitly recommend and would also come back again for another car. It was the most friendly dealership I have every come too. They tried their bes definitly recommend and would also come back again for another car. It was the most friendly dealership I have every come too. They tried their best to put me in the car. More

My Nissan would not start. I called the service department and found them to be courteous and understanding of my problem. They immediately gave me an appointment for that morning and gave me the n department and found them to be courteous and understanding of my problem. They immediately gave me an appointment for that morning and gave me the name and number of a towing company. They were thoughful enough to call and give me updates on my vehicle. They found,corrected and notified me when completed on the same day my car was towed in. I definitely will return to Koons for maintenance on my vehicle and because of the excellent and courteous service I was given they will be my first stop when shopping for a new vehicle. More

Our family have been buying vehicles from Koons Toyota Westminster for 20 years. We continue to come back because of the professional service and welcoming attitude from all of the employees. Joe Railson Westminster for 20 years. We continue to come back because of the professional service and welcoming attitude from all of the employees. Joe Railson has been our salesperson for the last 20 years and we will continue to buy from him because of his honesty and sincere concern for helping his customers! BUY FROM JOE and THEN YOU WILL KNOW! More

It is my opinion that Pam went over and above that which is usually found in these circumstances. In today's fast passed schedule, Service Providers often fail to appreciate the importance of one-on-one co is usually found in these circumstances. In today's fast passed schedule, Service Providers often fail to appreciate the importance of one-on-one contact and attention to specific needs. The important qualities of empathy, patience and persistence have been lost. In my case, Pam took the time to listen and genuinely take my concerns as her own. She creatively sought a solution that was equitable for both the Company (Koons) and the Customer (me). And as a Business Owner I know first hand the difficulties obtaining and keeping qualified staff. In Pam you have a successful combination of competency and compassion. In your position of authority is critically important to recognize success and failure. Acting swiftly as the situation dictates. I hope you take this recommendation, along with others, that I'm sure you've received and provide her with much deserved recognition. If I can be of further assistance don't hesitate to contact me. More