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Koons Westminster Toyota
Westminster, MD
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Very pleasant purchase experience. We were not rushed or pressured. The sales person listened to what we wanted and was helpful in every aspect of our purchase. We were shown the available selection, given pressured. The sales person listened to what we wanted and was helpful in every aspect of our purchase. We were shown the available selection, given the opportunity to test drive, and all of our questions were answered. The purchase was accomplished quickly and efficiently. The finance person was also very pleasant to deal with, he explained everything related to the purchase and we did not feel pressured to accept anything we didn't want. In the past I have recommended this dealer to friends and I will do so in the future also. More
From choosing the car off the lot, test driving, and From choosing the car off the lot, test driving, and through all that goes into buying a new automobile, Bob Erwin, my salesman, with his personable From choosing the car off the lot, test driving, and through all that goes into buying a new automobile, Bob Erwin, my salesman, with his personable and caring manner, Jason, the Finance officer, who did everything he could to get me the best rate possible, and the entire team at Koons Toyota in Westminster MD made buying my new 2011 Toyota Corolla one of the best car buying experiences that I have ever had. More
I came to buy a new truck and met Dan Harkins. I did not know him but told him there was a truck on the lot that I was interested in checking out. He immediately started telling me everything about the truc know him but told him there was a truck on the lot that I was interested in checking out. He immediately started telling me everything about the truck and we took it for a spin. When we got back and sat down to discuss my trade in, I did not make it easy. We negotiated for quite a while, but Dan was cool with that and we worked a deal were we both where happy. I went home with my new truck that day. Dan made the sale because I thought he was fair, very professional, and he continued to work with me without getting upset. I would deal with him again, when the time comes. Thanks Dan from one who appreciates the way you dealt with things. Sincerely, Dale Logue More
My wife and I really enjoyed our experience at this dealer. Dan, our sales person was excellent and very responsive to all of our needs. We needed to find a truck that fit into our garage and Dan was n dealer. Dan, our sales person was excellent and very responsive to all of our needs. We needed to find a truck that fit into our garage and Dan was nice enough to allow us to take the car home and make sure it fit. I also enjoyed the no pressure sales experience. At no time, did my wife and I feel any anxiety about our purchase. More
Dan Harkins was extrememly helpful with our selection and purchase. He told us all about the RAV4 that we were interested in, then he had us take it for a test drive. he pointed out all the fine points of purchase. He told us all about the RAV4 that we were interested in, then he had us take it for a test drive. he pointed out all the fine points of the vehicle during the test drive. Once we decided to purchase the vehicle, Dan processed all the paperwork efficiently and got us on our way quickly. Before we drove off, he helped to establish the bluetooth with our cellphone. He was really helpful and answered all our questions. More
Brad and Dan have helped me with my last 3 car purchases. I have provided the specific vehicle that I am looking for and Brad has it for me in 3 days. Dan has answered all of my questions and if he doesn't I have provided the specific vehicle that I am looking for and Brad has it for me in 3 days. Dan has answered all of my questions and if he doesn't know, he finds the answer for me. I might be great for the economy, but these guys are great for Toyota. Thanks guys! More
I walked into Koons Toyota for the 1st time about a month ago. I knew what I wanted but was not ready to purchase. I went with the intent of finding out how much of a trade in I would get and if it made sens ago. I knew what I wanted but was not ready to purchase. I went with the intent of finding out how much of a trade in I would get and if it made sense to buy a new car or not. Dan was very patient, there was no pressure, has wonderful follow through and most of all was willing to work with my time frame. Dan called me with inventory updates once a week and when I was ready to buy, about 4 weeks later, I called Dan to let him know I was coming in. Dan was very easy to work with and took care of me - the customer. I had to return my old tags to the MVA and Dan brought me my paperwork since I had limited time. That's above and beyond! Kudos to Dan and the team at Koons for making this customer very happy with the purchase of a new car. More
Great service, Dan came in on his day off to go over the car with us. The folks at the dealership were very friendly. Good bunch of people to deal with. car with us. The folks at the dealership were very friendly. Good bunch of people to deal with. More
Saleman was to the point, and the pricing was well within my budget. There was no changing of the price, saleman showed all the operation of the car, I would deal with the saleman again and again. my budget. There was no changing of the price, saleman showed all the operation of the car, I would deal with the saleman again and again. More