Koons Westminster Toyota

Dan was very friendly and very professional. He followed up to see if we were interested but was not at all pushy (which is something I am impressed with). Since I had not purchased a car in over 21 years up to see if we were interested but was not at all pushy (which is something I am impressed with). Since I had not purchased a car in over 21 years he was very patient with me. My car had to be brought from another state and he informed me about the process and followed up to let me know it was in route. Once the car was here we arranged a time to meet and go over the car (he was even going to come back after leaving for the day). He went over the car from front to back explaining all the features. We are thinking about purchasing an suv of some sort and we will come back to see Dan. I would recommend Dan to anyone wanting to purchase a car. After purchasing the car I had mud flaps installed on the car and everyone in the service area were very helpful and pleasant to deal with. Very good dealership!! More

This was my second purhcase from Koons and both were great! Jeff was very knowledgeable about the products and what the best vehicle for our situation would be. He was extremely efficient in processing great! Jeff was very knowledgeable about the products and what the best vehicle for our situation would be. He was extremely efficient in processing paperwork and polite to deal with--no fluff or BS--simple and fluid transaction just like one would hope. Pam worked with us extremely hard on financing to get us where we needed to be. i can tell that there are many places where we would not have walked out with a vehicle but these folks take the time to listen and understand your personal situation and help work thru it within their guidelines. many places simply "go by the book" and have no personal interest in helping. We will continue to recommend all our friends and family to the Koon s family!!! Thanks so much for helping us!!! More

My experience with this dealership was wonderful. So much that I drove almost 2 hours just to go to Koons of Westminster because it was recommended from a previous customer. Brook and George helped me decide that I drove almost 2 hours just to go to Koons of Westminster because it was recommended from a previous customer. Brook and George helped me decide on a new car and gave me great advice about purchasing my first car. They tended to all of my needs as a first time buyer. They informed me of all the things to look out for ans supported my decision to purchase the Corolla. The customer service was phenomenal because Brook was very helpful and efficient from beginning to the end. He kept me informed of my options which was important to me. My overall experience with Koons Westminster was memorable. I would recommend this dealer to ANYONE at anytime. The price of the car was also satisfying. The price was adjusted according to my needs and I really needed this. They honored every deal they could and I appreciated this. Thank you Brooks and George! More

As part of my price research, I visited this place though their offer was higher than Rusell Toyota. They were ready to beat the price only after looking at Rusell's offer by 200 dollars. They were unable to their offer was higher than Rusell Toyota. They were ready to beat the price only after looking at Rusell's offer by 200 dollars. They were unable to accept my offer, and that is totally acceptable. I said that I would buy from Rusell, as I felt it would be unethical, not to encourage dealers who had their best foot forward based on by back ground in business education. The internet sales manager Brad, Groft was totally unprofessional at this time with back comments while I was leaving the showroom, this guy needs a lot of training to be in such type of business. If he is the son of the owner, good luck with that. I have to say that Bob, Erwin who is the other agent was totally profession and courtious, but unfortunately he works under Brad. More

Ferd was a very personable and friendly person. He takes an interest not in just getting you the best deal but with getting to know you as a person not just a client. He answered questions that we had and an interest not in just getting you the best deal but with getting to know you as a person not just a client. He answered questions that we had and if he didn't know he would find out. He kept in touch as the process went on to let us know what they were doing to get us the deal. More

My parents and I had a wonderful expreience buying a car from Koons Toyota Used cars. My salesperson Michael Masko was very professional and patient with all of our many questions:)Also Jason in the financi from Koons Toyota Used cars. My salesperson Michael Masko was very professional and patient with all of our many questions:)Also Jason in the financing department was very patient and great to work with. I feel we received a very fair price and did not feel pressure to buy even though the spent hours (yes, hours) with us. When puchasing a car I hate going to places and being hounded. I felt very comfortable here.I have already recommended some friends and family. Go see Michael Masko! More

Dan was extremely friendly and quick to greet me when I walked in the door. Was patient while we test drove numerous cars. Was looking for a highlander, but the Vensa caught my eye once I was in the showro walked in the door. Was patient while we test drove numerous cars. Was looking for a highlander, but the Vensa caught my eye once I was in the showroom. Dan patiently explained all the packages available on both cars and took the extra effort to find the package and color scheme that I wanted. He was excellent at following up and keeping in contact with me through all phases of the buying process. Dan gets a high recommendation from me and if anyone is in the market for a new car, I would recommend him without question. More

Ferd helped me buy a car when my previous car was totalled! I was up against a deadline and he talked to me and went for nine different test drives for four hours in the pouring rain on a Saturday a totalled! I was up against a deadline and he talked to me and went for nine different test drives for four hours in the pouring rain on a Saturday afternoon. Ferd was friendly and enthusiastic about getting me into the right car for me, not just the most expensive car he could think of! He was there for me with no pressure and honest opinions and ideas! Thanks, Ferd. Marie More

Dan was Great! He was very proffesional, knows the Dan was Great! He was very proffesional, knows the product, and at the end of the day, is the reason why I purchased the truck from Koons. The Dan was Great! He was very proffesional, knows the product, and at the end of the day, is the reason why I purchased the truck from Koons. The truck I wanted to test drive was not on the lot. Dann was able to convince one of his coworkers to let me drive there truck (exact same package, motor ect). After the test drive I knew I wanted the truck. Dann located the truck I wanted at another dealership and after discussing the price and my trade I went home to think about it. My wife and I agreed it was time for a new truck. I called Dann and went back to the dealership to sign the papers. The next day (Dans day off) he came in to make sure the truck was perfect and was what I wanted. He also went into great detail about the features and functions of the truck. Dan is honest and is willing to work with you in a proffesional manner to get you into the car or truck you want. When it is time to purchase another car or truck I will be visiting Dan At Koons Toyota of Westminster MD. More

I bought my second Toyota from Koons Westminster because I had such a good experience buying my 2002 Camry. The dealer takes great care in customer service and that is highly appreciated by this customer. D I had such a good experience buying my 2002 Camry. The dealer takes great care in customer service and that is highly appreciated by this customer. Dan Harkins took a lot of time showing a discussing each car that I test drove. Everytime I have returned for routine maintence I have made an effort to look him up. He always has a positive attitude. My only problem is that I live a good 45 minutes away from the dealership. I wish that they were closer to me. The dealer closest to me is in my opinion not really anxious in keeping their customer happy. Keep up the great work Koons! Gail Talbott More