Koons Westminster Toyota
Westminster, MD
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Started with a phone call where all of my questions were answered. Was greeted promptly at the dealership. The negotiations went very smoothly. Everything that was promised was delivered. Service was ex answered. Was greeted promptly at the dealership. The negotiations went very smoothly. Everything that was promised was delivered. Service was excellent. Both Dmitry and Ron were sincerely gracious and a pleasure to work with. More
This was my first experience buying a new car and going into it I was not expecting it to be so difficult at first. I talked to every Scion dealership in MD and got the run around from just about everyone. into it I was not expecting it to be so difficult at first. I talked to every Scion dealership in MD and got the run around from just about everyone. It wasn't until I contacted Brad that this experience turned pleasant. I asked him if he could transfer the car I was looking for to the dealership and he told me that he'd make a few calls then would call me back. He did so within a few hours to let me know that he had gotten the transfer. I came in the next day and Brooks handled all my paperwork and questions with ease. They called me as soon as the car arrived and I went and picked it up. Everyone at this dealership was friendly and open about the whole process. My mother recommended them to me and I'm so glad she did. They completely changed my opinion on buying a car. Thanks guys! More
I was car shopping and had been at another dealership in the area and felt that the sales staff did not care enough to engage me as a potential customer. The complete opposite was true at Koons. It was a the area and felt that the sales staff did not care enough to engage me as a potential customer. The complete opposite was true at Koons. It was a personal and satisfying experience. I have purchased two vehicles from this dealership and the experience was even better the second time around. More
my first experience with a toyota dealership was a great one .the sales department was outstanding.I would highly recommend anyone thinking about purchasing a new car to consider a toyota . one .the sales department was outstanding.I would highly recommend anyone thinking about purchasing a new car to consider a toyota . More
We were looking for a used car that was both affordable and economical (good gas mileage). We looked at a couple of dealers before we went to Koons. As soon as we entered the parking lot of the used car lo and economical (good gas mileage). We looked at a couple of dealers before we went to Koons. As soon as we entered the parking lot of the used car lot, Dmitry greeted us and asked us what we were looking for. We told him what we wanted (including the monthly payments we can afford). He immediately showed us a 2005 Toyota Prius that just got in. The Manager, Ron and the financial staff worked with us and got us a good deal that we could not pass up. We came in on a Monday and drove off on Wednesday of the same week with our new used car and the monthly payments we can afford. We are so please and would definitely come back and will recommend this dealer to our family & friends. More
If your are in the market for a new vehicle, I strongly urge you to start bay calling Jeff Schuette at Koons Westminster Toyota/Scion. We are delighted with the 2001 Sienna XLE we purchased with Jeff’s hel urge you to start bay calling Jeff Schuette at Koons Westminster Toyota/Scion. We are delighted with the 2001 Sienna XLE we purchased with Jeff’s help earlier this year. Jeff was very knowledgeable, courteous and extremely helpful to us in selecting and purchasing a car that met all our needs and expectations without being over zealous. This is a well managed and complete dealership with excellent sales, service and one that maintains a lasting customer oriented relationship long after the sales. Bill and Maureen Norton Finksburg MD More
This was my first time buying a new car, and me and my parents had done a lot of homework with finding prices on the internet. We had wanted to go to another dealer, because they were giving us a price we parents had done a lot of homework with finding prices on the internet. We had wanted to go to another dealer, because they were giving us a price we couldn't resist. However, these were more than an hour away. We called Koon's, and told them we wanted to stay local but we also wanted our price matched They came through and for a few hundred extra I was able to get the car I wanted, in the color I wanted with all added features. This was a very pleasant experience for me, and really wasn't stressful at all. Everyone at Koon's was pleasant and respectful. More
Dan was very friendly and very professional. He followed up to see if we were interested but was not at all pushy (which is something I am impressed with). Since I had not purchased a car in over 21 years up to see if we were interested but was not at all pushy (which is something I am impressed with). Since I had not purchased a car in over 21 years he was very patient with me. My car had to be brought from another state and he informed me about the process and followed up to let me know it was in route. Once the car was here we arranged a time to meet and go over the car (he was even going to come back after leaving for the day). He went over the car from front to back explaining all the features. We are thinking about purchasing an suv of some sort and we will come back to see Dan. I would recommend Dan to anyone wanting to purchase a car. After purchasing the car I had mud flaps installed on the car and everyone in the service area were very helpful and pleasant to deal with. Very good dealership!! More
This was my second purhcase from Koons and both were great! Jeff was very knowledgeable about the products and what the best vehicle for our situation would be. He was extremely efficient in processing great! Jeff was very knowledgeable about the products and what the best vehicle for our situation would be. He was extremely efficient in processing paperwork and polite to deal with--no fluff or BS--simple and fluid transaction just like one would hope. Pam worked with us extremely hard on financing to get us where we needed to be. i can tell that there are many places where we would not have walked out with a vehicle but these folks take the time to listen and understand your personal situation and help work thru it within their guidelines. many places simply "go by the book" and have no personal interest in helping. We will continue to recommend all our friends and family to the Koon s family!!! Thanks so much for helping us!!! More
My experience with this dealership was wonderful. So much that I drove almost 2 hours just to go to Koons of Westminster because it was recommended from a previous customer. Brook and George helped me decide that I drove almost 2 hours just to go to Koons of Westminster because it was recommended from a previous customer. Brook and George helped me decide on a new car and gave me great advice about purchasing my first car. They tended to all of my needs as a first time buyer. They informed me of all the things to look out for ans supported my decision to purchase the Corolla. The customer service was phenomenal because Brook was very helpful and efficient from beginning to the end. He kept me informed of my options which was important to me. My overall experience with Koons Westminster was memorable. I would recommend this dealer to ANYONE at anytime. The price of the car was also satisfying. The price was adjusted according to my needs and I really needed this. They honored every deal they could and I appreciated this. Thank you Brooks and George! More