Koons Westminster Toyota

I had a very good experience at Westminster Koons Toyota. Many thanks to Dan Harkins who made the experience of buying a vehicle quick and painless. I found him to be very honest and helpful during the entir Many thanks to Dan Harkins who made the experience of buying a vehicle quick and painless. I found him to be very honest and helpful during the entire process. I have had bad experiences at other dealerships and was guarded when entering the Koons dealership. Dan impressed me with his knowledge of the vehicle and at no time did I feel pressured during the buying process. If you are looking for an honest person who looks out for the customer then I would recommend Dan. I could not be happier with the vehicle I purchased or the treatment I received at Westminster Koons Toyota. More

Wes bent over backwards to make the purchase of my Highlander the best. He was very knowledgeable about the vehicle and made sure I knew where everything was before leaving the lot! Highlander the best. He was very knowledgeable about the vehicle and made sure I knew where everything was before leaving the lot! More

Dan was great to work with. I felt as though his goal was to find a vehicle that would fit my needs. Of course he would like to sell me a vehicle, but that was secondary to finding the right car or truck for to find a vehicle that would fit my needs. Of course he would like to sell me a vehicle, but that was secondary to finding the right car or truck for me. This created a team type environment that made decision making easier. Once I decided on the type of truck, Dan and the staff at Koons worked with me to get to a price point that fit my budget. Dan was right there every step of the way, looking over the paperwork and making sure that everything was correct. He demonstrated all the instruments and guages and even put the new tags on the truck. The environment at Koons in Westminster is helpful and friendly and I would recommend Dan and the dealership to anyone who asked my opinion. More

This is our 4th purchase from this dealer and we will NEVER shop anywhere else. Besides the unbeatable quality and reliability of the vehicles (Corollas and Rav 4), the attentive customer service has us NEVER shop anywhere else. Besides the unbeatable quality and reliability of the vehicles (Corollas and Rav 4), the attentive customer service has us spoiled. When we walk into this dealer, we feel like we are family. Everyone comes out of their offices to say hi and talk to us, not just about cars, but everyday things too. Bob is an amazing salesman and person. He truly loves his job(as you can tell by his ever-jolly smile) and has helped us to get the cars that we want for unbelievable deals. We never feel like we are being haggled or put-off, when a deal is in the making these guys really go out of their way to make it happen and benefit the customer first. More

I traded in the Sienna van which I purchased one year ago and bought the Prius to save the gas bills for my recent long commute. I purchased both Toyota vehicles at the Koons Westminster through the young sa and bought the Prius to save the gas bills for my recent long commute. I purchased both Toyota vehicles at the Koons Westminster through the young salesman named Brooks Hoffman. He is the best sailsman that I have ever met. He is very helpful and patient and I can trust him 100%. That is the reason why I have to purchase my two Toyota cars at Westminster where it takes me one hour to get there from my house. It's worth it for sure!! More

Started with a phone call where all of my questions were answered. Was greeted promptly at the dealership. The negotiations went very smoothly. Everything that was promised was delivered. Service was ex answered. Was greeted promptly at the dealership. The negotiations went very smoothly. Everything that was promised was delivered. Service was excellent. Both Dmitry and Ron were sincerely gracious and a pleasure to work with. More

This was my first experience buying a new car and going into it I was not expecting it to be so difficult at first. I talked to every Scion dealership in MD and got the run around from just about everyone. into it I was not expecting it to be so difficult at first. I talked to every Scion dealership in MD and got the run around from just about everyone. It wasn't until I contacted Brad that this experience turned pleasant. I asked him if he could transfer the car I was looking for to the dealership and he told me that he'd make a few calls then would call me back. He did so within a few hours to let me know that he had gotten the transfer. I came in the next day and Brooks handled all my paperwork and questions with ease. They called me as soon as the car arrived and I went and picked it up. Everyone at this dealership was friendly and open about the whole process. My mother recommended them to me and I'm so glad she did. They completely changed my opinion on buying a car. Thanks guys! More

I was car shopping and had been at another dealership in the area and felt that the sales staff did not care enough to engage me as a potential customer. The complete opposite was true at Koons. It was a the area and felt that the sales staff did not care enough to engage me as a potential customer. The complete opposite was true at Koons. It was a personal and satisfying experience. I have purchased two vehicles from this dealership and the experience was even better the second time around. More

my first experience with a toyota dealership was a great one .the sales department was outstanding.I would highly recommend anyone thinking about purchasing a new car to consider a toyota . one .the sales department was outstanding.I would highly recommend anyone thinking about purchasing a new car to consider a toyota . More

We were looking for a used car that was both affordable and economical (good gas mileage). We looked at a couple of dealers before we went to Koons. As soon as we entered the parking lot of the used car lo and economical (good gas mileage). We looked at a couple of dealers before we went to Koons. As soon as we entered the parking lot of the used car lot, Dmitry greeted us and asked us what we were looking for. We told him what we wanted (including the monthly payments we can afford). He immediately showed us a 2005 Toyota Prius that just got in. The Manager, Ron and the financial staff worked with us and got us a good deal that we could not pass up. We came in on a Monday and drove off on Wednesday of the same week with our new used car and the monthly payments we can afford. We are so please and would definitely come back and will recommend this dealer to our family & friends. More