Koons Westminster Toyota

The Koons Westminster Toyota staff was able to quickly obtain the car with the features I wanted, a 2012 Camry LE in Cypress Pearl with Ash interior, power driver's seat, and carpet mats, which was being obtain the car with the features I wanted, a 2012 Camry LE in Cypress Pearl with Ash interior, power driver's seat, and carpet mats, which was being shipped to another dealer close by in Baltimore. The staff also negotiated a fair price for the car and provided detailed information on the extended warranty and service package options. The new car arrived at Koons Westminster Toyota in a timely manner, with the low mileage I expected from the other dealer, and in perfect condition. Everything occurred just as the staff said it would; they also complied with my requests for no dealer decals on the car and no smoking near the car. I am pleased with the results and the car. Excellent job and car. More

The last time I visited this dealership (4 or 5 years ago) I vowed I would never return. However, due to a Toyota promotion, I decided to give it another try. To say the least I was totally impressed.. ago) I vowed I would never return. However, due to a Toyota promotion, I decided to give it another try. To say the least I was totally impressed...especially by my salesman, Brooks Hoffman. Previous people (anywhere) have known LESS about what they were selling than I did, such was not the case with Brooks...there was not a question he could not answer! Plus his overall demeanor was outstanding. The same could be said for everyone I came in contact with at the dealership during this transaction. More

Our salesman, Henry Salazar was incredibly friendly and very courteous. He answered all of my questions that I had. He was very professional and did not waste my time. I would recomend this dealership t very courteous. He answered all of my questions that I had. He was very professional and did not waste my time. I would recomend this dealership to any of my best friends. And I would personally recomend Henry as their salesman. More

This dealership and specifically my salesperson, Bob Erwin, was great. They didn't have the vehicle I wanted so they found it and gave me a great deal. There was no 'bait and switch' and other games tha Erwin, was great. They didn't have the vehicle I wanted so they found it and gave me a great deal. There was no 'bait and switch' and other games that other dealerships play. Russell Toyota wanted to charge me a dealer prep fee of $200.00. How about that...$200.00 to wash a car?! Westminster has to be better because they're out in the country and don't have the customer resource base that the city places have. Plus...they're just better. Go see them if your need a new car. More

WE own two other Toyotas (a pickup and a Highlander) and have loved them. So when we decided to get another car, the choice was easy. We have always had our vehicles serviced at Koon's and found everyone have loved them. So when we decided to get another car, the choice was easy. We have always had our vehicles serviced at Koon's and found everyone very pleasant. When buying our new Prius we dealt with Henry Salizar. Henry was delightful. We found him to be very honest (willing to say "I don't know but will find out.") He was warm, friendly and helpful. We came away with not only a new car, but also a new friend. More

I was Director of Service and Client Services in the Washington Area and I know what service is all about. I have had cars such as Mercedas, Lexus, Volvo, Honda and Toyotas. For years I was extremely ha Washington Area and I know what service is all about. I have had cars such as Mercedas, Lexus, Volvo, Honda and Toyotas. For years I was extremely happy with the Hondas until I meet Pam .Her service is impecable. She is always willing to help and trying to solve the problems of leaving your car and trying to get to work on time. She is very very pleasant and well educated. She is the only reason I keep on taking my cars back to your dealership More

Iam pleased in every way with Koons and their staff. I knew what I wanted before going there and they were able to accomodate. What more can you ask for? knew what I wanted before going there and they were able to accomodate. What more can you ask for? More

I had been thinking about buying a new car or truck for quite awhile but hadn't done any test drives or met with a salesman. Then, bringing one truck in for a repair, I walked over to look at new vehicles, quite awhile but hadn't done any test drives or met with a salesman. Then, bringing one truck in for a repair, I walked over to look at new vehicles, and that's where I met Henry Salazar. He listened, asked a few good questions, and then got the keys to a new RAV4 and we drove it. Then we took out a new Tacoma and I realized I wanted a new truck after all. Henry was great: well-informed and friendly, and also knew what I was looking for even as I figured it out myself. Instead of talking through the entire test drive, he let me work the stick through the gears and listen to the engine and pay attention to the ride. I've driven a truck for 20 years and know what I want in a manual transmission. A great test drive! And that's the very truck I bought, right off the lot. When we followed up, Henry had all the information I needed, and I got an excellent deal, including a great price on my trade-in Sienna. I'm very pleased with the outstanding service and thanks to Henry Salazar for getting me into a great 2012 Tacoma. More

I recently purchased a Tacoma from Bob Erwin at Koons of Westminster. Great sales experience, the gentleman drove the vehicle to my work location for my review and brought pertinent brochures to compare pa Westminster. Great sales experience, the gentleman drove the vehicle to my work location for my review and brought pertinent brochures to compare packages and model years. He had the truck cleaned up at least twice in preparation for my test drive, though I had to cancel the initial test due to the October snow storm. Ended up buying the truck Halloween night and Koons had a full tank of gas, the tie-downs attached and a fresh coat of wax on the truck. Great job from the prep guys, George Thompson and Maryann McMorrow as well. More

I worked with Henry Salazar over the course of several weeks and ultimately bought a 2012 Toyota Highlander. I first went to Koons ONLY to test drive a Toyota Rav4. I made it clear to Henry that we were weeks and ultimately bought a 2012 Toyota Highlander. I first went to Koons ONLY to test drive a Toyota Rav4. I made it clear to Henry that we were at the very beginning of our buying process and did not plan to make a buying decision for a while. Henry was still very accommodating, arranged for me to test drive the Rav4 and answered numerous questions. About a month and a half past and Henry kept in touch via an occasional phone call and email. He was not pushy but kept lines of communication open in case we had any questions. Our timeline began to change and one day I walked into the Koons dealership unannounced and decided I wanted to take a look at the 2012 Toyota Highlander. Needless to say I went home that evening with a brand new 2012 Highlander. Henry and George were a pleasure to work with and handled the entire process with the utmost professionalism. We got a great price on a great vehicle along with a stress free buying experience. Our experience with Jeremy the Finance Mgr was also pleasant and stress free. Jeremy's friendly demeanor made the entire process seamless. We had a great buying experience at this dealership and will definitely go back to them for our next vehicle purchase! More