Koons Westminster Toyota
Westminster, MD
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Great dealership amd friendly people. Follow up service work was handled very quickly. Sales rep. was very friendly and polite. I would go back for my next vehicle work was handled very quickly. Sales rep. was very friendly and polite. I would go back for my next vehicle More
This was the most enjoyable car buying experience ever. Nathan and Brad were great and did not waste our time or our day and treated us with the utmost respect. We wondered what the WOW! was all about and Nathan and Brad were great and did not waste our time or our day and treated us with the utmost respect. We wondered what the WOW! was all about and found out. We were WOWed! and will return for our next purchase. Thanks More
Outstanding experience. Brooks quickly helped me find the right car and negotiate a great deal. I was WOWed by the price, painless and quick process to purchase a new car. right car and negotiate a great deal. I was WOWed by the price, painless and quick process to purchase a new car. More
We had an excellent experience throughout the decision and purchasing process for our Toyota Camry. Bob Erwin worked patiently with us answering all of our questions and discussing the various options. H and purchasing process for our Toyota Camry. Bob Erwin worked patiently with us answering all of our questions and discussing the various options. He was very knowledgable of the Toyota products and certainly made a good impression for us of this dealership. He throughly went over the car with us, helping set up some of the electronic features and sent us on our way happy with the decision to purchase a Toyota product. More
Ferd was very helpful and worked well with me to get me exactly what I was looking for. Vitaly worked to get me the best rate on my loan. Ferd even suggested a car I wouldn't have liked and I ended up lovi exactly what I was looking for. Vitaly worked to get me the best rate on my loan. Ferd even suggested a car I wouldn't have liked and I ended up loving it!! More
The Koons Westminster Toyota staff was able to quickly obtain the car with the features I wanted, a 2012 Camry LE in Cypress Pearl with Ash interior, power driver's seat, and carpet mats, which was being obtain the car with the features I wanted, a 2012 Camry LE in Cypress Pearl with Ash interior, power driver's seat, and carpet mats, which was being shipped to another dealer close by in Baltimore. The staff also negotiated a fair price for the car and provided detailed information on the extended warranty and service package options. The new car arrived at Koons Westminster Toyota in a timely manner, with the low mileage I expected from the other dealer, and in perfect condition. Everything occurred just as the staff said it would; they also complied with my requests for no dealer decals on the car and no smoking near the car. I am pleased with the results and the car. Excellent job and car. More
The last time I visited this dealership (4 or 5 years ago) I vowed I would never return. However, due to a Toyota promotion, I decided to give it another try. To say the least I was totally impressed.. ago) I vowed I would never return. However, due to a Toyota promotion, I decided to give it another try. To say the least I was totally impressed...especially by my salesman, Brooks Hoffman. Previous people (anywhere) have known LESS about what they were selling than I did, such was not the case with Brooks...there was not a question he could not answer! Plus his overall demeanor was outstanding. The same could be said for everyone I came in contact with at the dealership during this transaction. More
Our salesman, Henry Salazar was incredibly friendly and very courteous. He answered all of my questions that I had. He was very professional and did not waste my time. I would recomend this dealership t very courteous. He answered all of my questions that I had. He was very professional and did not waste my time. I would recomend this dealership to any of my best friends. And I would personally recomend Henry as their salesman. More
This dealership and specifically my salesperson, Bob Erwin, was great. They didn't have the vehicle I wanted so they found it and gave me a great deal. There was no 'bait and switch' and other games tha Erwin, was great. They didn't have the vehicle I wanted so they found it and gave me a great deal. There was no 'bait and switch' and other games that other dealerships play. Russell Toyota wanted to charge me a dealer prep fee of $200.00. How about that...$200.00 to wash a car?! Westminster has to be better because they're out in the country and don't have the customer resource base that the city places have. Plus...they're just better. Go see them if your need a new car. More
WE own two other Toyotas (a pickup and a Highlander) and have loved them. So when we decided to get another car, the choice was easy. We have always had our vehicles serviced at Koon's and found everyone have loved them. So when we decided to get another car, the choice was easy. We have always had our vehicles serviced at Koon's and found everyone very pleasant. When buying our new Prius we dealt with Henry Salizar. Henry was delightful. We found him to be very honest (willing to say "I don't know but will find out.") He was warm, friendly and helpful. We came away with not only a new car, but also a new friend. More