Koons Westminster Toyota

It was my first time coming to this dealership, and Malcome made me feel right at home. He was very knowledgeable of the vehicle, and answered all my questions. He kept me informed while the car was Malcome made me feel right at home. He was very knowledgeable of the vehicle, and answered all my questions. He kept me informed while the car was being serviced and even offered me coffee and water while I waited. This type of service will definitely keep me coming back to this dealership. To add, I was even more shocked when I found out this was only his first week here. His demeanor and customer service skills definitely seemed as if he was a veteran there. Great work guys. More

From the test drive to the financing, overall experience was great. No complaints. I will visit this dealership again. Tony wasn't pushy and listened to my concerns. His laid back attitude made the buyi was great. No complaints. I will visit this dealership again. Tony wasn't pushy and listened to my concerns. His laid back attitude made the buying experience painless. More

My experience at Koons exceeded all my expectations, started with Wendy Aston,whom was extremely helpful in letting me know right off whether is was going to be possible for me to get financing, spoke w started with Wendy Aston,whom was extremely helpful in letting me know right off whether is was going to be possible for me to get financing, spoke with her on the phone and met with her the same day. Bob Erwin from the very start was informative, was very knowledgable about the vehicle and answered all my questions. Had it not been for my own hesitation in purchasing at that exact moment I am sure I would have left the dealership with the Rav4 that day. I am pleased to say that Jason was also extremley helpful and made sure that I left with the warranties that I truley needed, I never felt like it was all a sales pitch, I truley felt that he had my best interest at heart. I have had struggles in the recent past and didnt know that it was going to be possible to purchase a new vehicle, Wendy, Bob and Jason never once made me feel like a less than perfect credit score customer. Since my purchase, Bob has continued to call me to see if I had any questions or concerns with the Rav4. This is my first Toyota, and so far I am very pleased with my choice. I will HIGHLY recommend Koons to my family and friends, and actually already have, this purchase was truly stress free and enjoyable, something I never thought I would say about purchasing a vehicle. More

I had a great experience buying my first car from this dealership. They gave me a great price on my 2006 Acura TL and gave me an excellent trade in price on my grandmother's Mercury I was given to trade. dealership. They gave me a great price on my 2006 Acura TL and gave me an excellent trade in price on my grandmother's Mercury I was given to trade. Matt was friendly and accommodating through the purchase, and after conferring with the used car manager, was able to bring the "Wow" price down to KBB (Good) Private Party (which is what you shoot for when buying a used car). The dealership also fixed a scratch for me (the work was included in the price) and did a nice job with the work. I would definitely recommend buying a used car from Koons. More

We have purchased 4 Toyotas from this dealer. Needless to say we have been very satisfied with the sales and service. MaryAnn helped us with the last two transactions and we will turn to her again when in th say we have been very satisfied with the sales and service. MaryAnn helped us with the last two transactions and we will turn to her again when in the market for our next car or truck. More

After being a loyal Ford customer for 20 years, the local Ford dealership was unable to make the deal we were looking for by $1000. After researching Toyota, we decided to give Koons Toyota a try to see what Ford dealership was unable to make the deal we were looking for by $1000. After researching Toyota, we decided to give Koons Toyota a try to see what they could offer us. We did not know anything about Toyotas when we walked into the showroom. Rob was very helpful from the get go. He answered every question thoroughly and was eager to answer my questions and show me how Toyota compared to Ford. He showed us the Highlander and 4Runner as we were looking at the Ford Explorer. We ended up “sleeping” on the Toyota decision, but returned the next day to look at the Rav4 as a smaller option. We quickly decided that the 4Runner was what would best fit our family and needs and Rob got to work finding the 4Runner we wanted and working on our deal. We are very pleased that Koons was able to work with our trade-ins and give us a better deal than we were asking from the Ford dealership. Thank you Koons of Westminster and Rob for making the deal! More

I scheduled my appointment at the last minute and was accomodated without hesitation. The work was performed on time and was covered under my paid maintenance program. Waiting room very nice and was eq accomodated without hesitation. The work was performed on time and was covered under my paid maintenance program. Waiting room very nice and was equiped with all the essentials. More

nice experience, helpful, informative... much better than my first experience with the used auto dealer area of this same franchise where I purchased in 2008 and was completely dissatisfied with the "after p my first experience with the used auto dealer area of this same franchise where I purchased in 2008 and was completely dissatisfied with the "after purchase care". there seems to be a much better group of employees there now and I have had no problems getting answers or help. More

The salesman was very helpful and pleasant, he stayed in touch with us before and after our purchased to ensure we were satisfied. He kept us dated of any special offers that were available touch with us before and after our purchased to ensure we were satisfied. He kept us dated of any special offers that were available More

This is my 4th vehicle from Koons. From the first visit, my husband and I have been always been treated well. Bob has always come through with the vehicle we wanted and made the process fun. He, and Jerem my husband and I have been always been treated well. Bob has always come through with the vehicle we wanted and made the process fun. He, and Jeremy, have always explained every step of the process (purchasing to financing), skipping nothing even though we've now purchased multiple vehicles from Koons. The service department is excellent. Todd gets me in and out very quickly and works around my schedule. Most of my dealings with the service department have been for scheduled maintenance, buy the (very) few times a vehicle has been in for more that maintenance, the problem is quickly identified and solved. More