Koons Westminster Toyota

My wife and I traded in our sedan for a used SUV which was a very smooth process. Our salesman was Mike Schneider and we would highly recommend him to help with the purchase of a vehicle. He did not press was a very smooth process. Our salesman was Mike Schneider and we would highly recommend him to help with the purchase of a vehicle. He did not pressure us into making a decision and was patient with us as we had two small children accompany us during test drives and also during the purchase. Based on our research we found the prices of their vehicles to be reasonable and we were given decent value for our trade. In the finance office we had a similar experience in which we were given a reasonable interet rate; not the best we qualified for, but within a point or two. When we were asked about warranties and add-ons we declined everything and were not pressured to purchase anything additional. Overall this was a painless, almost enjoyable experience from start to finish. We found everyone to be friendly, patient, and understanding of our needs. More

My husband and I just purchased a 2013 Sequoia from Westminster Toyota and I can say without hesitation that our buying experience with salesman Nathan Voelkel was truly an exceptional experience. Tha Westminster Toyota and I can say without hesitation that our buying experience with salesman Nathan Voelkel was truly an exceptional experience. Thank you Nathan for going the extra steps. More

This is the 3rd vehicle we have bought from Bob and Koons! Bob has always done a wonderful job of being efficient while being thorough and keeping us informed and answering any questions we may have. W Koons! Bob has always done a wonderful job of being efficient while being thorough and keeping us informed and answering any questions we may have. We test drove a Tundra about a week before we were ready to buy. My husband knew what he wanted and Bob was able to find exactly that for us! On the day we were ready to purchase, Bob had the truck in the engine bay, detailed and ready to go! He makes the paperwork process painless and does a great job of explaining what each document is as we are signing. Bob was able to work out a great deal for us and the dealership offered us a great trade-in on our Tacoma. Jeremy was just as wonderful to work with. He made the finance process painless and was incredibly patient and thorough. He was able to work out different monthly payment options with all of the different options available until we were ready to commit to a certain options package. Throughout the process, neither Bob nor Jeremy was pushy and both gave us the time that we needed to make the best decision for us. We are completely satisfied with our purchase and not only will we continue to buy all of our vehicles from Bob and Koons but we will also definitely continue recommending our friends and family to Koons! More

Friendly customer service, correspondence before visiting the dealership were prompt. Negations on purchasing price were fair. Noticed a piece missing & returned a week later, it was taken care of promptly. the dealership were prompt. Negations on purchasing price were fair. Noticed a piece missing & returned a week later, it was taken care of promptly. Vehicle is nice but I wish I would have went with my first selection & up graded to a Plus instead of a basic model. More

We expressed interest in a 2012 Toyota Prius C that we found listed on line through Kelly Blue Book. Ken Higgs contacted us by email first thing the very next morning. It took a day to firm up plans to found listed on line through Kelly Blue Book. Ken Higgs contacted us by email first thing the very next morning. It took a day to firm up plans to come into the showroom and when we spoke on the phone, I let him know what we wanted, where we needed to be on monthly price and since we had an hour to drive to get to him, could he please do as much as possible to get us where we needed to be to make it work for us, before we drove in. By the time my wife headed to Koons, it was all organized. Ken, Wendy, and Jeremy were very friendly, personable, informative, and worked hard to make our deal work for us. We are happy with our experience and would highly recommend them. More

My experience with Koons dealership was near perfect. My salesman Brooks Hoffman was extremely courteous and very helpful and in my opinion he went out of his way to satisfy me and made buying my new car a salesman Brooks Hoffman was extremely courteous and very helpful and in my opinion he went out of his way to satisfy me and made buying my new car a fantastic experience he was more than being a salesman . I would absolutely send anyone that ask ,to see him for a new Toyota. I am Nicholas Brocato More

We LOVE Brooks!!!! He really knows Toyotas, he's pleasant, not pushy at all, VERY on top of his game and not to mention easy on the eyes :) We have purchased 5 vehicles from Koons over the years an pleasant, not pushy at all, VERY on top of his game and not to mention easy on the eyes :) We have purchased 5 vehicles from Koons over the years and we are always happy to come back to Brooks. He even remembers us by name when we come in for service two years later. More

I've bought 3 toyotas from Koons in Westminster since 2004 and each time it has gotten better. This time was the best. I had done my research but wasn't sure what trim in a Tacoma I wanted. Bob Erwin 2004 and each time it has gotten better. This time was the best. I had done my research but wasn't sure what trim in a Tacoma I wanted. Bob Erwin let me test drive the three I had narrowed it down too and when the one I wanted was way too pricey for my budget, told me about another option I had missed that got me what I wanted. I went home figured out what I wanted and what I was willing to pay and went back to see Bob. They didn't have the car I wanted but located one in another State and gave me a price below what I went in with. Deal as far as I'm concerned. Then I went to the finance department with Wesley. Now this is what I normally dread, the hard sell for add ons. First Wesley got me an interest rate competitive with my Credit Union. Then he showed me all the warranties. But there was no hard sell. I said no and he said OK. While I'm doing this, they send a driver to Pa and pick up my truck. I had it that night. Bob walked me through every thing on it and showed me how it worked. He even walked me through the service and operators manuals. Today when you buy a car they always have you sign a piece of paper that says they walked you through the manuals, but in most cases it just gets passed before your eyes with little discussion. Of course you are buying a new car and really don't care. But Bob was thorough and I appreciated that. I've not used them for service on my other Toyotas except in the beginning because I have a mechanic near by I really trust. But the toyotas now come with two year free OLFs. So I will see how that works. Purchasing a car can be painful, not only the cost but sometimes the hoops you seem to have to go through. My son and I waited 5 hours at another dealer when he bought his car. Nothing like that at Koons in Westminster. Great place to go. More

This dealership is great! My wife and I have purchased a total of 4 cars from here and been completely satisfied with the dealership especially with our sales representative, Jeff Schuette. He got us great total of 4 cars from here and been completely satisfied with the dealership especially with our sales representative, Jeff Schuette. He got us great deals on all the cars we have purchased and I will continue to buy from him as long as he works there! More

It was my first time coming to this dealership, and Malcome made me feel right at home. He was very knowledgeable of the vehicle, and answered all my questions. He kept me informed while the car was Malcome made me feel right at home. He was very knowledgeable of the vehicle, and answered all my questions. He kept me informed while the car was being serviced and even offered me coffee and water while I waited. This type of service will definitely keep me coming back to this dealership. To add, I was even more shocked when I found out this was only his first week here. His demeanor and customer service skills definitely seemed as if he was a veteran there. Great work guys. More