Koons Westminster Toyota

2014 Avalon Great experience. Everyone was very professional and made my family feel welcome while doing business at Koons. The sales people at Koons worked as a Great experience. Everyone was very professional and made my family feel welcome while doing business at Koons. The sales people at Koons worked as a team to make sure that we felt like the transaction was done as fairly as possible and all parties were satisfied. Its nice to get good customer service and professionalism when making such a long term purchase. My sales person Thomas Hardin was very thorough and made sure we understood how to work all the features on the new vehicle. He also explained the maintenance schedule and encouraged us to bring the vehicle back to Koons for issue that we may encounter. I must also say that Nigil Hayes played a large part in the transaction and ensured that I got the best deal that I possibly could and in Nigil Hayes absence, George Thompson continued to make sure everthing went smoothly. My entire family was pleased with the dealership and the new Avalon that we took home. More

Finally Was very impressed with Chuck and Dmitri. Chucks response time and follow through is truly what earned him my business. His extra step of delivering Was very impressed with Chuck and Dmitri. Chucks response time and follow through is truly what earned him my business. His extra step of delivering the car to me was what has left me raving to friends about your dealership. He is one of a kind. I dont normally follow through on compliments like I should but really though it to be important in this case. he has my business for life. I also want to thank Dmitry. Having had bad experiences in the past when it came time to do the paperwork, I had it in my head that if he became pushy about selling the extras I was going to walk out. He was just the opposite. He was informative without being pushy at all, and for that I am very grateful. Thanks for a great experience guys. Take Care Ed duBeau More

First time to Koons After having a frustrating experience with another local Toyota dealership, Chuck from Koons was a breathe of fresh air. Even before we arrived to di After having a frustrating experience with another local Toyota dealership, Chuck from Koons was a breathe of fresh air. Even before we arrived to discuss specifics, he did a good deal of leg work to make sure Koons would meet our expectations. We were not disappointed and within 2 hours bought the vehicle we desired. More

Terrific Day I have owned a Toyota since 1987. My experience at each dealership has been excellent. The overall experience at Koons Toyota, especially with my sa I have owned a Toyota since 1987. My experience at each dealership has been excellent. The overall experience at Koons Toyota, especially with my salesperson, Thomas Harbin, was my best car purchase experience ever. Period. More

I will be going back My husband and I needed a used card with 4 wheel drive for the winter. The sales team was willing to work with us and our budget. We weren't happy wit My husband and I needed a used card with 4 wheel drive for the winter. The sales team was willing to work with us and our budget. We weren't happy with our initial experience because the wait for the vehicle was very long. Once we got, home we realized that there was only one key for the SUV and we weren't given the code for the keyless entry. The change oil light was left on and the wiper blades were falling apart. After talking to the head of customer service she assured me that the matter would be resolved. All of the problems were fixed in a timely manner and were free of charge. Initially I said that we would not be returning, but because the dealership acknowledged their mistakes and took the time to resolve them, I will definitely be returning. More

We live in Baltimore and were a little hesitant to buy a car so far from home b/c you have to bring your car back for the next two years to take advantage of all the free dealer incentives. I'm glad we did car so far from home b/c you have to bring your car back for the next two years to take advantage of all the free dealer incentives. I'm glad we did make the drive b/c Koons Toyota Westminster was a great experience. Chuck Pool was very helpful in finding us the vehicle and getting us to buy our new car that day. The entire dealership was clean, everyone was friendly and there was a large kids playroom that kept our little guys occupied while we did paperwork. Great place to get a car and we'll happily bring our Sienna back to Koons Westminster! More

They all did a great job helping me get a new car. Everyone worked together on price, finance guy explained everything, & dad gave Vitaly a hard deal. Thomas was great in helping decide what car to pi Everyone worked together on price, finance guy explained everything, & dad gave Vitaly a hard deal. Thomas was great in helping decide what car to pic More

all i can really say about this dealership and these 3 guys in particular is that koons toyota never ceases to amaze me. Nathan is a great salesman and very easy to work with, Jeremy can work numbers like guys in particular is that koons toyota never ceases to amaze me. Nathan is a great salesman and very easy to work with, Jeremy can work numbers like ive never seen before and Dmitry had me in and out for the final paperwork in about 15 mins which in my experience is unheard of. i will continue to go to koons toyota westminster to purchase my vehicles. especially if these 3 guys are still there. More

Mike was great! Very helpful, very patience, did everything possible to meet my needs! Would definetly send anyone his way. Car is absoulutly perfect. I love it! everything possible to meet my needs! Would definetly send anyone his way. Car is absoulutly perfect. I love it! More

Great place to buy the car! We were treated poorly at another dealership. Chuck was excellent; he helped us to select our 2014 Hybrid Avalon. We will come again when we need another car. Thank you for al another dealership. Chuck was excellent; he helped us to select our 2014 Hybrid Avalon. We will come again when we need another car. Thank you for all the help. More