Koons Westminster Toyota

Cliff is the best! My husband has been researching and looking for either a Toyota Camry or Avalon Hybrid for about 8 months. He knew exactly what he wanted; what price My husband has been researching and looking for either a Toyota Camry or Avalon Hybrid for about 8 months. He knew exactly what he wanted; what price he was willing to pay and, more importantly, what he wanted for his trade-in. My husband made this clear to Cliff right up front and he made it happen. We don't do haggling -- we either buy or walk. We came all of the way from St. Mary's County to look at this car and drove it away -- beautiful, comfortable Avalon Hybrid. Cliff is the most wonderful, down-to-earth, up-front salesman we have ever encountered. If only more salesmen could take a page from his book, a lot more cars would be sold. It was actually a very pleasant, fun experience with Cliff and I felt badly that we had to leave. The finance person could not have been nicer or more professional. Our experience with the Manager was the same way. I walked away wishing all three of these people were my neighbors. This experience was well worth the long trip. I can't say enough about Cliff and I definitely think he deserves an outstanding award of some type. In my 46 years of car buying, I have NEVER come across someone like Cliff. I highly recommend him to anyone. He is just an all-around great guy. This car-buying experience was like no other. I applaud Koons Westminster Toyota - THEY got it right! More

My first toyota truck. Pleasantly surprised! My first dealings with staff at Koons Westminster. EVeryone there was very eager to help my wife and I. Last several cars and Pleasantly surprised! My first dealings with staff at Koons Westminster. EVeryone there was very eager to help my wife and I. Last several cars and truck have been Chevys. Very impressed. My brother-in-law and wife and their son all have bought vehicles from you and have been very pleased. The whole buying experience was remarkably smooth. Each team player was very knowledgeable and extremely helpful in making us feel very comfortable in our decision to go with the Toyota Tacoma. Would highly recommend dealership others. More

Vickie The experience of buying a new car was a great experience Chris sold me my first toyota he made it so easy I would recommend this dealership and sales The experience of buying a new car was a great experience Chris sold me my first toyota he made it so easy I would recommend this dealership and salesman to a friend or family member. More

Great Experience All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pl All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pleased. Thank you! More

No hassle car buying experience I did a lot of searching online to find the $ Runner Trail I was looking for, Then we spent the day travelling to the several dealerships that had one I did a lot of searching online to find the $ Runner Trail I was looking for, Then we spent the day travelling to the several dealerships that had one. I know when we walked in the door I was going to like Koons. At one other dealership, the salespeople were all standing right inside the door and to me they looked like vultures, We did not experience any of that a t Koons. Chris Felker is not only very knowledgable, but very friendly. We were impressed with the whole experience. Chris pointed out all of the features we were interested in, and we got the price to where we could handle it. All in all, we are very pleased with our car buying experience, and would recommend Koons to everyone. More

New Car from Thomas Thomas was extremely helpful and friendly. We came into the dealership late at night and he took the time to answer all of my questions, show me how Thomas was extremely helpful and friendly. We came into the dealership late at night and he took the time to answer all of my questions, show me how my new car worked. He helped set up blue tooth and even rewashed the car before I left the dealership that night. Thomas was knowledgeable about the other vehicles and answered questions for my father about purchasing a future Toyota. I would highly recommend Westminster Toyota and Thomas Harbin to anyone looking for a new vehicle. More

Great Experience I was searching online for many months trying to find the right vehicle to meet all of my needs. I was getting many generic response emails, but none I was searching online for many months trying to find the right vehicle to meet all of my needs. I was getting many generic response emails, but none really addressed my questions. I received a personal email from Chuck and he was very supportive and patient with my busy schedule when trying to schedule test drives. He and the dealership allowed me to try several vehicles. Chuck tracked down a measuring tape so we could verify trunk space and he even came in on his day off to go thru my choices again, for like the 4th time!! I had never purchased a car on my own before and was very nervous about the process, but they were very kind and attentive to where I stood with my finances. There was such a friendly group of people there, from the front desk, to Chuck to the financing people. They were willing to work with me and helped me meet all that I was looking for...and I love my 4Runner and have recommended Koons to my family and will continue to recommend to friends as well!! More

Wow My wife and I visited Koons after online search for a plugin. Our salesman Cliff Hoffman was very personable and answered all of our questions We g My wife and I visited Koons after online search for a plugin. Our salesman Cliff Hoffman was very personable and answered all of our questions We got what we wanted and had a great buying experience . From Cliff giving our dog a lunch bucket to talking to a plugin user we had a great time at the old Koons in westminster More

Best experience ever!! I was very upset with a different salesman at the Vienna Koons. He never got back to me and gave me false information on a truck I was very interested I was very upset with a different salesman at the Vienna Koons. He never got back to me and gave me false information on a truck I was very interested in purchasing. So I took it upon myself to pick up the phone. I called Koons Westminster, because that was where the truck was located. I feel very blessed that a polite, patient, informative salesman picked up the phone and started to get to work for us. It only took Nathan a few hours to get back to me with all the numbers for our trade in, and out the door price of the Tundra. And a few days after that, all the paperwork was in order and we were on our way back to Pennsylvania with our newest addition to our family, my dream truck!! This was, by far, the best experience ever!! I'm one very very very happy Tundra owner, and I'm on cloud nine!! It's funny that 3 months with the other salesman almost cost Koons our business. Thank you Nathan for all your hard work and dedication. And because of you we will only deal with Koons Westminster for all our future Toyota needs. I've already told my friends, family, and neighbors that if they are ever interested in purchasing a Toyota, Koons Westminster is the best place to go!! I just wanted to say thank you again because this experience has been life changing, and because of Nathan Voekel, my faith in car salesman is fully restored!! I would keep him around because just our short time of working with him, we both can tell that he is proud to work for your company and he is such an asset to your business with his professionalism, caring of others needs, and his dedication to put families in their dream cars. I love Koons Westminster!! More

Wonderful Experience! I went into Koons Westminster to see what my options were regarding the purchase of a used vehicle as I knew my wasn't stellar and had a high-mileage I went into Koons Westminster to see what my options were regarding the purchase of a used vehicle as I knew my wasn't stellar and had a high-mileage trade-in. I began to work with Jay Badiang, who after checking out my situation, was able to offer me a 2012 Toyota Corolla (significantly newer and nicer then I had anticipated). I was extremely excited and after help from Jeremy in the financing department, I was able to purchase the practically new Corolla the very next morning all due to the spectacular service from Jay and Jeremy, Jay was extremely courteous and professional without the pressure that you sometimes feel from a salesperson. I would recommend Koons Toyota and Jay Badiang to anyone looking to purchase a quality vehicle with a pleasant experience. More