Koons Westminster Toyota
Westminster, MD
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Vickie The experience of buying a new car was a great experience Chris sold me my first toyota he made it so easy I would recommend this dealership and sales The experience of buying a new car was a great experience Chris sold me my first toyota he made it so easy I would recommend this dealership and salesman to a friend or family member. More
Great Experience All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pl All of the employees that assisted with our vehicle purchase were unbelievably nice and made sure we got what we wanted at a great price. I am very pleased. Thank you! More
No hassle car buying experience I did a lot of searching online to find the $ Runner Trail I was looking for, Then we spent the day travelling to the several dealerships that had one I did a lot of searching online to find the $ Runner Trail I was looking for, Then we spent the day travelling to the several dealerships that had one. I know when we walked in the door I was going to like Koons. At one other dealership, the salespeople were all standing right inside the door and to me they looked like vultures, We did not experience any of that a t Koons. Chris Felker is not only very knowledgable, but very friendly. We were impressed with the whole experience. Chris pointed out all of the features we were interested in, and we got the price to where we could handle it. All in all, we are very pleased with our car buying experience, and would recommend Koons to everyone. More
Great Experience I was searching online for many months trying to find the right vehicle to meet all of my needs. I was getting many generic response emails, but none I was searching online for many months trying to find the right vehicle to meet all of my needs. I was getting many generic response emails, but none really addressed my questions. I received a personal email from Chuck and he was very supportive and patient with my busy schedule when trying to schedule test drives. He and the dealership allowed me to try several vehicles. Chuck tracked down a measuring tape so we could verify trunk space and he even came in on his day off to go thru my choices again, for like the 4th time!! I had never purchased a car on my own before and was very nervous about the process, but they were very kind and attentive to where I stood with my finances. There was such a friendly group of people there, from the front desk, to Chuck to the financing people. They were willing to work with me and helped me meet all that I was looking for...and I love my 4Runner and have recommended Koons to my family and will continue to recommend to friends as well!! More
New Car from Thomas Thomas was extremely helpful and friendly. We came into the dealership late at night and he took the time to answer all of my questions, show me how Thomas was extremely helpful and friendly. We came into the dealership late at night and he took the time to answer all of my questions, show me how my new car worked. He helped set up blue tooth and even rewashed the car before I left the dealership that night. Thomas was knowledgeable about the other vehicles and answered questions for my father about purchasing a future Toyota. I would highly recommend Westminster Toyota and Thomas Harbin to anyone looking for a new vehicle. More
Wow My wife and I visited Koons after online search for a plugin. Our salesman Cliff Hoffman was very personable and answered all of our questions We g My wife and I visited Koons after online search for a plugin. Our salesman Cliff Hoffman was very personable and answered all of our questions We got what we wanted and had a great buying experience . From Cliff giving our dog a lunch bucket to talking to a plugin user we had a great time at the old Koons in westminster More
Best experience ever!! I was very upset with a different salesman at the Vienna Koons. He never got back to me and gave me false information on a truck I was very interested I was very upset with a different salesman at the Vienna Koons. He never got back to me and gave me false information on a truck I was very interested in purchasing. So I took it upon myself to pick up the phone. I called Koons Westminster, because that was where the truck was located. I feel very blessed that a polite, patient, informative salesman picked up the phone and started to get to work for us. It only took Nathan a few hours to get back to me with all the numbers for our trade in, and out the door price of the Tundra. And a few days after that, all the paperwork was in order and we were on our way back to Pennsylvania with our newest addition to our family, my dream truck!! This was, by far, the best experience ever!! I'm one very very very happy Tundra owner, and I'm on cloud nine!! It's funny that 3 months with the other salesman almost cost Koons our business. Thank you Nathan for all your hard work and dedication. And because of you we will only deal with Koons Westminster for all our future Toyota needs. I've already told my friends, family, and neighbors that if they are ever interested in purchasing a Toyota, Koons Westminster is the best place to go!! I just wanted to say thank you again because this experience has been life changing, and because of Nathan Voekel, my faith in car salesman is fully restored!! I would keep him around because just our short time of working with him, we both can tell that he is proud to work for your company and he is such an asset to your business with his professionalism, caring of others needs, and his dedication to put families in their dream cars. I love Koons Westminster!! More
Wonderful Experience! I went into Koons Westminster to see what my options were regarding the purchase of a used vehicle as I knew my wasn't stellar and had a high-mileage I went into Koons Westminster to see what my options were regarding the purchase of a used vehicle as I knew my wasn't stellar and had a high-mileage trade-in. I began to work with Jay Badiang, who after checking out my situation, was able to offer me a 2012 Toyota Corolla (significantly newer and nicer then I had anticipated). I was extremely excited and after help from Jeremy in the financing department, I was able to purchase the practically new Corolla the very next morning all due to the spectacular service from Jay and Jeremy, Jay was extremely courteous and professional without the pressure that you sometimes feel from a salesperson. I would recommend Koons Toyota and Jay Badiang to anyone looking to purchase a quality vehicle with a pleasant experience. More
We were Wowed! Great car buying experience at Koons Toyota My wife and I visited Koons as our home research narrowed our search to the new Highlander. Our salesman Cliff Hoffman was very personable from the s My wife and I visited Koons as our home research narrowed our search to the new Highlander. Our salesman Cliff Hoffman was very personable from the start. It's been quite a while since we bought a new vehicle so we were a little tense at first about what to expect. Cliff answered all of our questions and let us do our own thing when looking at the various models. Cliff followed up our first visit with a few emails explaining the various options and safety ratings and such. We liked that! After a few other dealership visits with comparable highlanders we were drawn back to Koons due to our initial friendly experience with Cliff. We received exactly what we wanted and at a great price! From start to finish our car buying experience was terrific. From Cliff giving our 8 year old pointers on Mindcraft to Jeremy in finance making us laugh and feel a part of the Toyota family. We look forward to speaking with them again as well as the other staff members. We have recommended family and friends visit Koons when ready to buy a new car. Great Job! More
Smooth Process I spoke to Chuck Poole on the phone and went to see a particular car he had on the lot. When that one didn't work out, Chuck found another that fit m I spoke to Chuck Poole on the phone and went to see a particular car he had on the lot. When that one didn't work out, Chuck found another that fit my needs and they made me a reasonable deal on the spot. I live quite a distance from this particular dealer and normally would have preferred to buy one at a dealer closer to me. But my prior experiences with the closest dealer (Russell Toyota) were terrible, so I was open to buying anywhere but there. Chuck was very good to deal with. He was pleasant, pretty straightforward, and extremely patient with my questions and requests. I had a friend with me who had bought several cars from Koons Westminster and speaks highly of the dealership and their followup services. After my horrible Russell experiences, that was very important to me. Worth traveling for. I'm only a few weeks out from buying my new car but am happy with my purchase and with my followup conversations with Chuck. I feel like I could call him any time with questions and he would be glad to help me. I would do business with him again. More